ZipRecruiter

Log In

1

Patient Access Representative Jobs in Decatur, GA

Emory Healthcare

Registry Patient Access Rep

Atlanta, GA · On-site

$16.50 - $21.25/hr

CHAA (Certified Patient Access Associate) CPAR (Certified Patient Account Representative) and/or CFC (Certified Financial Counselor) preferred. * Associate's, Bachelor's or Master's degree may be ...

Emory Healthcare

Registry Patient Access Rep

Atlanta, GA · On-site

$16.75 - $21.50/hr

CHAA (Certified Patient Access Associate) CPAR (Certified Patient Account Representative) and/or CFC (Certified Financial Counselor) preferred. * Associate's, Bachelor's or Master's degree may be ...

next page

Showing results 1-20

All JobsPatient Access Representative JobsPatient Access Representative Jobs in Decatur, GA

Patient Access Representative information

See Decatur, GA salary details

$11

$18

$23

How much do patient access representative jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for patient access representative in Decatur, GA is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.67 per hour, depending on experience, location, and employer.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, requiring basic administrative and clinical skills. It provides experience in patient interaction, scheduling, and medical record management, which can serve as a foundation for advancing in healthcare careers. However, the job's suitability depends on individual career goals and the specific responsibilities of the position.

What Is a Patient Access Representative?

As a patient access representative, you handle the patient check-in process at a hospital. Your job duties are to collect patient information—identification, insurance, and payment—and to perform other administrative tasks, like answering the phone and scheduling. Other responsibilities include directing patients to the correct area after check-in and answering questions that patients or their families have about the hospital’s processes, insurance coverage, and billing. Since people checking in to the hospital are usually either ill or injured, your interpersonal skills and calm, compassionate attitude are essential to getting patients checked in efficiently in spite of their stress or worry.

What are some common challenges faced by Patient Access Representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

Is it hard to be a patient access representative?

Patient Access Representatives typically need strong communication and organizational skills to handle patient inquiries, insurance verification, and appointment scheduling. The role can be fast-paced and requires attention to detail, but it generally involves on-the-job training and does not require advanced certifications. The difficulty varies depending on the work environment and individual experience.

What are Patient Access Representatives?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What job makes $10,000 a month without a degree?

A Patient Access Representative typically earns between $3,000 and $5,000 per month, so earning $10,000 monthly without a degree is uncommon in this role. High-paying jobs that can reach this level often involve specialized skills, certifications, or experience, such as sales, real estate, or certain entrepreneurial ventures. Most roles with such income levels require significant expertise or business ownership rather than entry-level positions.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

What is the job description of a patient access representative?

A patient access representative is responsible for scheduling appointments, verifying patient insurance information, collecting payments, and ensuring accurate registration of patients. They often use electronic health record (EHR) systems and require strong communication and customer service skills. The role typically involves working in a healthcare setting and may require knowledge of billing procedures and insurance policies.

What are the key skills and qualifications needed to thrive as a Patient Access Representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.
More about Patient Access Representative jobs
What job categories do people searching Patient Access Representative jobs in Decatur, GA look for? The top searched job categories for Patient Access Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Patient Access Representative jobs? Cities near Decatur, GA with the most Patient Access Representative job openings:
Patient Access Representative jobs near you
Patient Access Representative, Lead

Patient Access Representative, Lead

MedCura Health

Stone Mountain, GA • On-site

$16 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

The Patient Access Representative Lead oversees frontdesk operations and serves as the primary point of contact for individuals entering the clinic. This role ensures consistent workflows by greeting and directing patients, maintaining records, and handling cashierrelated tasks. The lead is responsible for coordinating appointment scheduling across departments, preparing daily schedules for clinicians, and ensuring that all appointments, whether made by phone or in person, are accurately managed. This position also requires the ability to adjust schedules when changes occur and to notify patients accordingly.

Benefits:

Competitive salary

Annual incentives

Retention bonus

Medical, dental, and vision coverage

Retirement plan with employer match

Paid time off

Paid holidays

Companyissued uniforms

Professional development opportunities

Continuing education opportunities

Eligibility for loanrepayment programs

Additional benefits as offered

Schedule Full-time

Shift Day

Salary $16.00 - $22.00 / hour


  • High school diploma or equivalent
  • 2–3 years of frontoffice medical experience is preferred
  • At least 12 months in a serviceoriented role
  • Medical Assistant background is beneficial
  • Strong communication and organizational abilities
  • Professional phone interaction skills

  • Oversee appointment scheduling for new and established patients across all departments.

  • Monitor clinician and patient schedule changes and update the system promptly to reflect adjustments.

  • Collect and verify required registration information from patients or legally authorized individuals, including demographics and insurance details.

  • Ensure accuracy of submitted documentation by requesting appropriate identification, insurance cards, and related materials to support patient safety and prevent errors.

  • Assign correct medical record numbers and select accurate patient profiles to avoid duplicate records.

  • Respond to routine registration questions and provide clear explanations of applicable procedures.

  • Identify insurance coverage gaps by conducting eligibility checks to reduce claim denials.

  • Determine copays and deductibles through appropriate insurance verification processes.

  • Collect required payments at the time of service to support timely revenue cycle operations.

Apply