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Patient Access Representative Jobs in Decatur, GA

OneOncology

Patient Access Representative

Atlanta, GA · On-site

$22/hr

Patient Access Representative will have access to PHI in the course of his/her duties. Applying the minimum necessary standard of HIPAA, this employee has access to the minimum amount of designated ...

HealthSouth

Patient Access Representative

Atlanta, GA

$16.50 - $21.25/hr

Admissions Representative Career Opportunity Rehabilitation Hospital of Atlanta Atlanta, GA ... From day one , you will have access to: * Affordable medical, dental, and vision plans for both ...

Pinnacle Orthopaedics & Sports

Patient Access Rep

Marietta, GA · On-site

$16.25 - $20.75/hr

Description Greets patients and visitors pleasantly Checks patients into EMR Scans all paperwork in EMR Enters in patient demographics with accuracy Monitors schedule to make sure all patients who ...

Resurgens Orthopaedics

Patient Access Rep

Marietta, GA

$15.75 - $20/hr

Job Type Full-time Description • Greets patients and visitors pleasantly • Checks patients into EMR • Scans all paperwork in EMR • Enters in patient demographics with accuracy • Monitors ...

All Markets

Patient Access Rep

Marietta, GA · On-site

$16.25 - $20.75/hr

Description: · Greets patients and visitors pleasantly · Checks patients into EMR · Scans all paperwork in EMR · Enters in patient demographics with accuracy · Monitors schedule to make sure all ...

Resurgens Orthopaedics

Patient Access Rep

Marietta, GA · On-site

$16.25 - $20.75/hr

Job Type Full-time Description • Greets patients and visitors pleasantly • Checks patients into EMR • Scans all paperwork in EMR • Enters in patient demographics with accuracy • Monitors ...

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How much do patient access representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for patient access representative in Decatur, GA is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.67 per hour, depending on experience, location, and employer.

What Is a Patient Access Representative?

As a patient access representative, you handle the patient check-in process at a hospital. Your job duties are to collect patient information—identification, insurance, and payment—and to perform other administrative tasks, like answering the phone and scheduling. Other responsibilities include directing patients to the correct area after check-in and answering questions that patients or their families have about the hospital’s processes, insurance coverage, and billing. Since people checking in to the hospital are usually either ill or injured, your interpersonal skills and calm, compassionate attitude are essential to getting patients checked in efficiently in spite of their stress or worry.

What are the key skills and qualifications needed to thrive as a Patient Access Representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.

What are some common challenges faced by Patient Access Representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

What are Patient Access Representatives?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What is the job description of a patient access representative?

A patient access representative is responsible for scheduling appointments, verifying patient insurance information, collecting payments, and ensuring accurate patient records. They serve as the first point of contact for patients and often use electronic health record (EHR) systems to manage patient information efficiently.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

More about Patient Access Representative jobs
What job categories do people searching Patient Access Representative jobs in Decatur, GA look for? The top searched job categories for Patient Access Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Patient Access Representative jobs? Cities near Decatur, GA with the most Patient Access Representative job openings:
Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Decatur, GA as of May 2026, with employment types broken down into 5% As Needed, 75% Full Time, and 20% Part Time. Highlights an 86% In-person, 2% Hybrid, and 12% Remote job distribution, with an average salary of $38,679 per year, or $18.6 per hour.
Patient Access Representative

Patient Access Representative

MedCura Health

Stone Mountain, GA

$16 - $22/hr

Full-time

Retirement, PTO

Posted 19 days ago

Job description

We are seeking a highly organized and customer-focused Patient Access Representative to join our team at MedCura Health. The ideal candidate will have excellent communication skills and a strong commitment to providing exceptional patient service. This role is critical in ensuring a positive experience for our patients from the moment they enter our practice.

Benefits:

Competitive salary 

Annual incentives

Retention bonus

Comprehensive benefits & discounts

Retirement plan w/ employer matching

Paid Time Off (PTO)

Paid holidays

Company issued uniforms

Opportunities for professional development and continuing education

Opportunities for loan repayment and/or student loan forgiveness

Schedule Full-time

Shift Day

Salary $16.00 - $22.00 / hour


  • High school diploma or equivalent required; associate degree preferred.

  • Previous experience in a healthcare or customer service setting is highly desirable.

  • Strong interpersonal and communication skills.

  • Proficiency with electronic health records (EHR) systems and other office software.

  • Ability to multitask and handle a fast-paced work environment.

  • Attention to detail and strong organizational skills.

  • Knowledge of medical terminology is a plus.


  • Greet and assist patients and visitors upon arrival.

  • Register patients, verify insurance information, and collect necessary documentation.

  • Schedule appointments and manage patient flow to ensure timely service.

  • Answer phone calls, address inquiries, and provide information about services and procedures.

  • Process patient payments and provide receipts for services rendered.

  • Maintain accurate and up-to-date patient records in the electronic health records (EHR) system.

  • Ensure compliance with HIPAA and other regulatory requirements related to patient privacy and information security.

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