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Parts Service Director Jobs (NOW HIRING)

... of parts and service * Review work-in-progress to ensure quality and timeliness. * Service Writer will report directly to the Service Manager/ Service Director, but they will also work very closely ...

New

The Service Director will be responsible for overseeing all aspects of the service operations ... Manage relationships with parts suppliers and other vendors to ensure timely delivery of quality ...

A high energy, dynamic leader with previous experience as a service and parts director. Relevant Work Experience: * 5+ years of progressive dealership operations experience, preferably working as a ...

A high energy, dynamic leader with previous experience as a service and parts director. Relevant Work Experience: * 5+ years of progressive dealership operations experience, preferably working as a ...

Service Director

Waldorf, MD · On-site

$180K - $200K/yr

The Service Director will be responsible for overseeing all aspects of the service operations ... Manage relationships with parts suppliers and other vendors to ensure timely delivery of quality ...

A high energy, dynamic leader with previous experience as a service and parts director. Relevant Work Experience: * 5+ years of progressive dealership operations experience, preferably working as a ...

Mills Auto Group is seeking a dedicated and experienced Service Director to lead our service ... Coordinate with parts, sales, and other departments to streamline workflow and promote teamwork.

Skills & Qualifications: * 10 years of experience in the retail automotive service and parts business * 5 years of experience as a Service Manager/Director. * Experience with the CDK dealer ...

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Parts Service Director information

See salary details

$30.5K

$102.7K

$174.5K

How much do parts service director jobs pay per year?

As of Jul 18, 2026, the average yearly pay for parts service director in the United States is $102,673.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $120,000.00 per year, depending on experience, location, and employer.

What is the difference between Parts Service Director vs Parts Manager?

AspectParts Service DirectorParts Manager
ResponsibilitiesOversees entire parts and service operations, develops strategies, manages budgets, and leads teamsManages daily parts inventory, customer service, and staff within a specific location or department
CredentialsTypically requires extensive experience in parts and service, often with leadership or supervisory certificationsRequires experience in parts management, certifications vary by industry but often include inventory or customer service training
Work EnvironmentCorporate offices, multiple locations, or large dealershipsDealerships, service centers, or retail locations

The Parts Service Director holds a higher-level leadership role overseeing multiple locations or departments, focusing on strategy and overall performance. The Parts Manager handles day-to-day operations within a specific location, emphasizing inventory control and customer service. Both roles require industry-specific knowledge, but the director position involves broader responsibilities and strategic planning.

More about Parts Service Director jobs
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Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

Ourisman, Trusted Tradition

Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward thinking, just like the communities we serve. Individuals who won't be constrained by how things "have always been done", but instead strive to do things "how they could be done" and "how they should be done." It is a philosophy we have infused into every fabric of our dealerships, from the bottom up, in every department, and in every Ourisman team member. Changing the way we all think about car buying is just the beginning.

Role Summary

Ourisman Automotive Group is seeking an experienced and strategic Service Director to lead our service department. The Service Director will be responsible for overseeing all aspects of the service operations, driving profitability, and ensuring a superior customer experience.

More about the role

  • Provide leadership and direction to the service department team, including Service Managers, Advisors, and Technicians, fostering a culture of teamwork and continuous improvement.
  • Develop and implement operational policies and procedures to enhance efficiency, productivity, and profitability of the service department.
  • Ensure a high level of customer satisfaction by addressing customer feedback, resolving issues promptly, and continuously improving service delivery.
  • Prepare and manage the service department budget, analyze financial performance, and implement strategies to achieve profitability targets.
  • Set and monitor key performance indicators (KPIs) for the service department, ensuring goals are met or exceeded.
  • Identify opportunities for growth and expansion of service offerings, and work with marketing to promote services and attract new customers.
  • Manage relationships with parts suppliers and other vendors to ensure timely delivery of quality parts and services.
  • Oversee the training and development of service department staff to ensure high levels of technical competence and customer service skills.
  • Ensure that all service operations comply with industry regulations, safety standards, and company policies.

What we look for

  • Extensive experience in automotive service management, with a proven track record of success in a leadership role.
  • Strong leadership and team management skills, with the ability to inspire and motivate a diverse team.
  • In-depth knowledge of automotive systems, repair processes, and service operations.
  • Exceptional customer service skills and a commitment to delivering outstanding customer experiences.
  • Proficient in budgeting, financial analysis, and managing profit and loss statements.
  • Excellent verbal and written communication skills; strong analytical and problem-solving abilities.

Benefits

  • Health, dental, and vision insurance
  • Life insurance options
  • Short-term and Long-term disability insurance
  • 401(k) plan with company match
  • Paid time off and holiday leave
  • Opportunities for professional development and growth

Ourisman Automotive Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview.