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Parts Counter Representative Jobs (NOW HIRING)

Schmitt Chevrolet

Parts Counter

Collinsville, IL · On-site

$20 - $22/hr

The Parts Counter representative will be responsible for accurately processing orders, maintaining stock levels, and assisting customers with their inquiries. Shift is generally 8:30AM-5PM Monday ...

Schmitt Chevrolet

Parts Counter

Collinsville, IL · On-site

$20 - $22/hr

The Parts Counter representative will be responsible for accurately processing orders, maintaining stock levels, and assisting customers with their inquiries. Shift is generally 8:30AM-5PM Monday ...

SONSRAY

Parts Counter Rep

Las Cruces, NM · On-site

$17 - $23/hr

The Parts Counter Representative provides parts support to both customers and internal service technicians within our Agriculture division. This role is responsible for assisting with parts ...

BRAMCO GROUP

Parts Counter Representative

Louisville, KY · On-site

$16.75 - $21/hr

The representative will provide excellent customer service, while assisting customers with a ... Perform daily and operational activities in the parts department to include the following, but not ...

JX Enterprises, Inc

Parts Counter Rep IV

Pewaukee, WI · On-site

$25/hr

As a Parts Counter Representative, you play a pivotal role in ensuring our customers receive accurate and timely assistance in obtaining the right parts for their diesel equipment. With a dedication ...

Car Guys

Parts Counter Help

Fruitland Park, FL · On-site

divh2Automotive Parts Counter Representative/h2pCarGuys Inc. is the go-to company to assist you if you are looking for a new career in the car biz. We work with dealerships that are looking to hire ...

BRAMCO GROUP

Parts Counter Representative

Saltillo, MS · On-site

$17 - $21.50/hr

The representative will provide excellent customer service, while assisting customers with a ... Perform daily and operational activities in the parts department to include the following, but not ...

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Parts Counter Representative information

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How much do parts counter representative jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for parts counter representative in the United States is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between Parts Counter Representative vs Parts Sales Associate?

AspectParts Counter RepresentativeParts Sales Associate
CredentialsHigh school diploma, some certifications in automotive or industrial partsHigh school diploma, certifications optional but beneficial
Work EnvironmentRetail or warehouse setting, interacting directly with customers and techniciansRetail or dealership environment, focusing on sales and customer service
Industry UsageCommonly used in automotive, industrial, and equipment parts industriesOften used in automotive and machinery sales sectors

The main difference between a Parts Counter Representative and a Parts Sales Associate lies in their focus. The Parts Counter Representative primarily handles customer inquiries, manages inventory, and provides technical assistance, while the Parts Sales Associate emphasizes sales and upselling. Both roles require good customer service skills and industry knowledge, but the Parts Counter Representative tends to have more technical responsibilities.

What are the key skills and qualifications needed to thrive as a Parts Counter Representative, and why are they important?

To thrive as a Parts Counter Representative, you need strong knowledge of automotive or equipment parts, inventory management, and customer service, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, parts catalog software, and inventory tracking tools is often required. Excellent communication, attention to detail, and problem-solving skills help build rapport with customers and ensure accurate order fulfillment. These skills are crucial for delivering efficient service, maintaining inventory accuracy, and supporting customer satisfaction in a fast-paced environment.

What does a Parts Counter Representative do?

A Parts Counter Representative works at automotive, industrial, or equipment dealerships and is responsible for assisting customers in finding and purchasing the correct parts for their vehicles or machinery. They provide information on parts availability, pricing, and compatibility, and often process orders both in person and over the phone. Additionally, they may maintain inventory records, receive shipments, and handle returns or exchanges. Strong communication and organizational skills are important for this role.

What are the typical interactions a Parts Counter Representative has with other departments, and how do these collaborations impact daily workflow?

Parts Counter Representatives regularly collaborate with service technicians, sales teams, and inventory managers to ensure efficient parts distribution and customer satisfaction. Close coordination with service technicians helps accurately identify needed parts and resolve technical queries quickly. Working with inventory teams ensures stock levels are maintained, so orders can be fulfilled promptly. These cross-departmental interactions are essential for smooth operations, minimizing delays, and providing excellent customer service.
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Parts Counter Representative jobs near you
Infographic showing various Parts Counter Representative job openings in the United States as of May 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $42,073 per year, or $20.2 per hour.
Parts Counter Representative

Parts Counter Representative

Penske Automotive Group

West Palm Beach, FL • On-site

$17.75 - $22.25/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago

Penske Automotive Group rating

7.2

Company rating: 7.2 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

166th of 337 rated logistics

Job description

Palm Beach Toyota, a Penske Automotive Group dealership, is looking for an experienced Parts Counter Representative to join our team and help deliver extraordinary customer experiences.
JOIN OUR TEAM
At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Parts Counter Representative, you'll support both retail and wholesale customers, as well as service technicians, by ensuring timely and accurate delivery of parts--contributing to customer satisfaction and smooth operations.
WHAT WE HAVE TO OFFER
  • Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
  • Proudly named to Glassdoor's Best Places to Work.
  • Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
  • Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
  • Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR
  • Genuine interest in providing an exceptional customer experience
  • Friendliness, enthusiasm, reliability, and a positive "team-player" attitude
  • Excellent communication, interpersonal, and organizational skills
  • Strong work ethic and ability to thrive in a fast-paced, results-driven environment

WHAT YOU CAN BRING TO THE TABLE
  • Commitment: Support both customers and service technicians by ensuring required parts are available when needed, and that every interaction reflects world-class service
  • Excellence: Maintain an unparalleled level of detail and accuracy in a fast-paced environment. Focus on customer and technician satisfaction while ensuring profitability.
  • Authenticity: Provide knowledgeable assistance regarding parts questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
  • Growth Mindset: Strive to grow the dealership and your career by setting monthly and annual goals for the Parts Department with the Parts Manager and reporting on your progress.

APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Competencies
  • Excellent customer service skills
  • Ability to understand, keep abreast of, and comply with federal, state, and local regulations that affect parts department including, but not limited to, hazardous waste disposal, emergency response, safe driving, and OSHA Right-to-Know
  • Ability to ensure use of proper safety equipment
  • Computer proficiency
  • Excellent communication skills both oral and written with the ability to effectively communicate via face-to-face, phone, or by other means of communication
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to process data and organize it for management analysis
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
  • Ability to calculate figures and amounts such as discounts, interest, commissions
  • Ability to understand and follow work rules and procedures
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
  • Ability to interact well with others and be a positive influence on morale of department, dealership, and organization

Work Environment/Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Medium/Heavy Work - Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.
This position will require the employee to be standing for prolonged periods of time
This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis.
This position requires the ability to perform repetitive motion (doing the same activity over and over throughout the day)
Required Education and Experience
High school diploma or the equivalent and one-year related experience or equivalent combination of education and experience.
Preferred Education and Experience
Associate's degree (A. A.) or equivalent; and two years related experience and/or training; or equivalent combination of education and experience. Minimum of one year's experience working in the service drive or at an auto parts retailer or wholesaler.
Additional Eligibility Qualifications (Certification/Licenses/Registrations)
ASE Certification preferred but not required
i-Car Certification preferred but not required
Specific manufacturer's certification preferred but not required
Valid Driver's License

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About Penske Automotive

Sourced by ZipRecruiter

About Us Penske Automotive Group (PAG) is an industry leading transportation services company operating more than 350 automotive retail and service locations across the globe. With over $20 billion in annual revenue we are a proud member of Fortune's 150 largest companies. While we sell and service the best brands in our World-class facilities, our strength and continued growth is fueled by more than 24,000 employees and the values they share. The collective dedication to hard work, integrity and customer service -- our human capital -- has positioned us as the World's premier automotive retailer.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Bloomfield Hills, MI, US

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