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Parts Counter Representative Jobs (NOW HIRING)

JX Truck Center

Parts Counter Representative

Neenah, WI

$20 - $26/hr

As a Parts Counter Representative, you play a pivotal role in ensuring our customers receive accurate and timely assistance in obtaining the right parts for their diesel equipment. With a dedication ...

Baker Lowell GMC

Parts Counter Rep

Lowell, MI

Parts Counter Rep Betten Baker Lowell automotive campus is actively seeking a parts counter rep. to assist in both our GMC and CDJR parts departments. This individual will be assisting the parts ...

Baker Lowell GMC

Parts Counter Rep

Lowell, MI · On-site

Parts Counter Rep Betten Baker Lowell automotive campus is actively seeking a parts counter rep. to assist in both our GMC and CDJR parts departments. This individual will be assisting the parts ...

Baker Lowell GMC

Parts Counter Rep

Lowell, MI · On-site

Parts Counter Rep Betten Baker Lowell automotive campus is actively seeking a parts counter rep. to assist in both our GMC and CDJR parts departments. This individual will be assisting the parts ...

Baker Lowell GMC

Parts Counter Rep

Lowell, MI

Parts Counter Rep Betten Baker Lowell automotive campus is actively seeking a parts counter rep. to assist in both our GMC and CDJR parts departments. This individual will be assisting the parts ...

Baker Lowell GMC

Parts Counter Rep

Lowell, MI

Parts Counter Rep Betten Baker Lowell automotive campus is actively seeking a parts counter rep. to assist in both our GMC and CDJR parts departments. This individual will be assisting the parts ...

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Parts Counter Representative information

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How much do parts counter representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for parts counter representative in the United States is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between Parts Counter Representative vs Parts Sales Associate?

AspectParts Counter RepresentativeParts Sales Associate
CredentialsHigh school diploma, some certifications in automotive or industrial partsHigh school diploma, certifications optional but beneficial
Work EnvironmentRetail or warehouse setting, interacting directly with customers and techniciansRetail or dealership environment, focusing on sales and customer service
Industry UsageCommonly used in automotive, industrial, and equipment parts industriesOften used in automotive and machinery sales sectors

The main difference between a Parts Counter Representative and a Parts Sales Associate lies in their focus. The Parts Counter Representative primarily handles customer inquiries, manages inventory, and provides technical assistance, while the Parts Sales Associate emphasizes sales and upselling. Both roles require good customer service skills and industry knowledge, but the Parts Counter Representative tends to have more technical responsibilities.

What are the key skills and qualifications needed to thrive as a parts counter representative, and why are they important?

To thrive as a Parts Counter Representative, you need strong knowledge of automotive or equipment parts, inventory management, and customer service, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, parts catalog software, and inventory tracking tools is often required. Excellent communication, attention to detail, and problem-solving skills help build rapport with customers and ensure accurate order fulfillment. These skills are crucial for delivering efficient service, maintaining inventory accuracy, and supporting customer satisfaction in a fast-paced environment.

Is a parts counter representative job stressful?

A parts counter representative job can be stressful during busy periods when managing multiple customer needs and inventory demands. The role requires good organizational skills, attention to detail, and the ability to work efficiently in a fast-paced environment, which can contribute to stress levels. However, workload and stress vary depending on the employer and work environment.

What does a parts counter representative do?

A Parts Counter Representative works at automotive, industrial, or equipment dealerships and is responsible for assisting customers in finding and purchasing the correct parts for their vehicles or machinery. They provide information on parts availability, pricing, and compatibility, and often process orders both in person and over the phone. Additionally, they may maintain inventory records, receive shipments, and handle returns or exchanges. Strong communication and organizational skills are important for this role.

What are the typical interactions a parts counter representative has with other departments, and how do these collaborations impact daily workflow?

Parts Counter Representatives regularly collaborate with service technicians, sales teams, and inventory managers to ensure efficient parts distribution and customer satisfaction. Close coordination with service technicians helps accurately identify needed parts and resolve technical queries quickly. Working with inventory teams ensures stock levels are maintained, so orders can be fulfilled promptly. These cross-departmental interactions are essential for smooth operations, minimizing delays, and providing excellent customer service.
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Parts Counter Representative jobs near you
Infographic showing various Parts Counter Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $42,073 per year, or $20.2 per hour.

Parts Counter Representative

Ascendum Machinery

Richmond Hill, GA • On-site

$15 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Description:

Ascendum Machinery, a leading Volvo Construction Equipment dealer, is offering an excellent opportunity for a Parts Counter Representative. This position is ideal for someone with some parts counter experience in heavy equipment, heavy trucks, or ag equipment and ready to grow their professional career with a leading company in the heavy equipment industry.


FLSA STATUS: The U.S. Fair Labor Standards Act (FLSA) requires employers to classify their employees as being either exempt or non-exempt for the purpose of being paid overtime wages. The essential duties of this job are such that the employee is classified according to the FLSA as a Non-Exempt employee.


EQUAL OPPORTUNITY: Ascendum makes recruitment, employment, promotional and all other People and Culture decisions without regard to race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, pregnancy (including childbirth and related conditions, including, but not limited to, lactation), disability, hair texture or protective hairstyle, veteran status, uniformed service, genetic information, or any other class or characteristic protected by applicable law. This policy applies to all aspects of employment that include but are not limited to hiring, promotion, training, transfers, job assignments, terminations, recalls, wage and salary administration, and application of all Company policies, procedures, and benefits.


Parts Representative Responsibilities

  • Providing excellent customer service to internal and external customers.
  • Parts sales to internal and external customers
  • Provide operational support for parts orders to service technicians.
  • Place parts orders accurately and timely.
  • Receiving parts into inventory.
  • Maintaining inventory controls according to company procedures.
  • Ensuring the work area is clean and safely maintained.
Requirements:

Parts Representative Qualifications

  • Possess excellent customer service skills.
  • Have at least a two-year degree or high school diploma.
  • Have a foundation in heavy equipment, equipment components, or like mechanical parts.
  • Basic computer knowledge.
  • Knowledge of manufacturers' parts ordering procedures.
  • Ability to expedite orders to meet customer needs.

Company Benefits

  • Competitive wages.
  • Choice of two medical plan options with no waiting period.
  • Dental and Vision plans.
  • Company-paid life insurance,
  • Company-paid accidental death and dismemberment,
  • Company-paid short-term and long-term disability,
  • Supplemental life insurance,
  • Flexible spending accounts or health savings accounts,
  • 401(k) retirement savings with a generous company match,
  • Paid time off and paid holidays.

For more information about our company, please visit our website at www.ascendummachinery.com.