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Parts Counter Representative Jobs (NOW HIRING)

AKRS Equipment

Ag Parts Counter Representative*

York, NE · On-site

$18 - $22.50/hr

Ag Parts Counter Representative* Summary Title: Ag Parts Counter Representative* ID: 4039 York Department: Parts Location: York, NE Description Why You'll Love working at AKRS Equipment * Top pay ...

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Parts Counter Representative information

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$12

$20

$27

How much do parts counter representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for parts counter representative in the United States is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between Parts Counter Representative vs Parts Sales Associate?

AspectParts Counter RepresentativeParts Sales Associate
CredentialsHigh school diploma, some certifications in automotive or industrial partsHigh school diploma, certifications optional but beneficial
Work EnvironmentRetail or warehouse setting, interacting directly with customers and techniciansRetail or dealership environment, focusing on sales and customer service
Industry UsageCommonly used in automotive, industrial, and equipment parts industriesOften used in automotive and machinery sales sectors

The main difference between a Parts Counter Representative and a Parts Sales Associate lies in their focus. The Parts Counter Representative primarily handles customer inquiries, manages inventory, and provides technical assistance, while the Parts Sales Associate emphasizes sales and upselling. Both roles require good customer service skills and industry knowledge, but the Parts Counter Representative tends to have more technical responsibilities.

What are the key skills and qualifications needed to thrive as a parts counter representative, and why are they important?

To thrive as a Parts Counter Representative, you need strong knowledge of automotive or equipment parts, inventory management, and customer service, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, parts catalog software, and inventory tracking tools is often required. Excellent communication, attention to detail, and problem-solving skills help build rapport with customers and ensure accurate order fulfillment. These skills are crucial for delivering efficient service, maintaining inventory accuracy, and supporting customer satisfaction in a fast-paced environment.

Is a parts counter representative job stressful?

A parts counter representative job can be stressful during busy periods when managing multiple customer needs and inventory demands. The role requires good organizational skills, attention to detail, and the ability to work efficiently in a fast-paced environment, which can contribute to stress levels. However, workload and stress vary depending on the employer and work environment.

What does a parts counter representative do?

A Parts Counter Representative works at automotive, industrial, or equipment dealerships and is responsible for assisting customers in finding and purchasing the correct parts for their vehicles or machinery. They provide information on parts availability, pricing, and compatibility, and often process orders both in person and over the phone. Additionally, they may maintain inventory records, receive shipments, and handle returns or exchanges. Strong communication and organizational skills are important for this role.

What are the typical interactions a parts counter representative has with other departments, and how do these collaborations impact daily workflow?

Parts Counter Representatives regularly collaborate with service technicians, sales teams, and inventory managers to ensure efficient parts distribution and customer satisfaction. Close coordination with service technicians helps accurately identify needed parts and resolve technical queries quickly. Working with inventory teams ensures stock levels are maintained, so orders can be fulfilled promptly. These cross-departmental interactions are essential for smooth operations, minimizing delays, and providing excellent customer service.
What cities are hiring for Parts Counter Representative jobs? Cities with the most Parts Counter Representative job openings:
Who are the top companies hiring for Parts Counter Representative jobs? The top employers for Parts Counter Representative jobs are:
What states have the most Parts Counter Representative jobs? States with the most job openings for Parts Counter Representative jobs include:
What are popular job titles related to Parts Counter Representative jobs? For Parts Counter Representative jobs, the most frequently searched job titles are:
Parts Counter Representative jobs near you
Infographic showing various Parts Counter Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $42,073 per year, or $20.2 per hour.

Parts Counter Representative

Truck-Lite LED Stop/Tail/Turn Lights - Ballard

Worcester, MA

$18.25 - $23/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 8 days ago

Job description

My Account
Job Openings >> Parts Counter Representative
Parts Counter Representative
Summary
Title: Parts Counter Representative ID: 1122W Location: Worcester, MA Salary Range: $22.00 - $27.00
More about this job >
Description

Ballard Truck Center is a family-owned business providing the best experience in the full-service commercial trucks industry in the northeast. Ballard's dedicated team of technicians and representatives have earned them the title of #1 in Customer Satisfaction in the US by Volvo Trucks and Mack Trucks USA Dealer of the Year time and time again. Whether it is sales, service, parts, leasing, or rentals - Ballard's been keeping the community rolling for over 100 years.


Ballard Truck Center in Worcester, MA is currently hiring for Parts Counter Representative [1122W]. 
 

Responsibilities and Duties

Parts Counter Representative Responsibilities Include:

  • Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.
  • Pull purchased parts from stock
  • If the part is not in stock, determine availability and submit an emergency order if requested by the customer.
  • Answer phone calls in a timely manner, providing price quotes and other information.
  • Assist outside sales representatives with their orders.
  • Set up orders for daily shipment, delivery, or pick-up.
  • Notify customer re: ordered parts, promptly restock returns, cores.
  • Be friendly, professional and efficient when working with all customers, both on the phone and in person


Qualifications and Skills

Parts Counter Representative Job Requirements:

  • Must have prior, relevant experience
  • Ability to read and comprehend instructions and information.
  • Must have at least basic computer skills
  • Professional, personal appearance.
  • Ability to work well with the public, sometimes with several customers at a time.
  • Ability to work both individually and as a team
  • Must be able to lift 50lbs or more
  • Will be required to wear a dealership provided uniform.
 

Benefits include:

  • Health insurance
  • Dental insurance
  • 401(k)
  • Flexible spending account
  • Short term disability
  • Long term disability 
  • Life insurance
  • Paid time off
  • 10 paid holidays a calendar year
  • Company paid uniforms 

 
Apply Now
 
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