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Parts Counter Representative Jobs (NOW HIRING)

JX Enterprises, Inc.

Parts Counter Representative

Kalamazoo, MI · On-site

$17.25 - $21.75/hr

As a Parts Counter Representative, you play a pivotal role in ensuring our customers receive accurate and timely assistance in obtaining the right parts for their diesel equipment. With a dedication ...

JX Truck Center

Parts Counter Representative

Neenah, WI

$20 - $26/hr

As a Parts Counter Representative, you play a pivotal role in ensuring our customers receive accurate and timely assistance in obtaining the right parts for their diesel equipment. With a dedication ...

JX Truck Center

Parts Counter Representative

Clare, MI

$15.25 - $19/hr

As a Parts Counter Representative, you play a pivotal role in ensuring our customers receive accurate and timely assistance in obtaining the right parts for their diesel equipment. With a dedication ...

JX Enterprises, Inc.

Parts Counter Representative

Kalamazoo, MI · On-site

$17.25 - $21.75/hr

As a Parts Counter Representative, you play a pivotal role in ensuring our customers receive accurate and timely assistance in obtaining the right parts for their diesel equipment. With a dedication ...

JX Truck Center

Parts Counter Representative

Kalamazoo, MI

$17.25 - $21.75/hr

As a Parts Counter Representative, you play a pivotal role in ensuring our customers receive accurate and timely assistance in obtaining the right parts for their diesel equipment. With a dedication ...

JX Enterprises, Inc

Parts Counter Representative

Clare, MI · On-site

$18 - $31/hr

As a Parts Counter Representative, you play a pivotal role in ensuring our customers receive accurate and timely assistance in obtaining the right parts for their diesel equipment. With a dedication ...

JX Enterprises, Inc

Parts Counter Representative

Neenah, WI · On-site

$18.75 - $23.75/hr

As a Parts Counter Representative, you play a pivotal role in ensuring our customers receive accurate and timely assistance in obtaining the right parts for their diesel equipment. With a dedication ...

JX Enterprises, Inc.

Parts Counter Representative

Clare, MI · On-site

$15.25 - $19/hr

As a Parts Counter Representative, you play a pivotal role in ensuring our customers receive accurate and timely assistance in obtaining the right parts for their diesel equipment. With a dedication ...

Kenworth Sales Company

Parts Counter Representative

Elko, NV · On-site

$17.50 - $22.25/hr

Kenworth Sales Co. is looking for a Parts Counter Representative to join our Elko, NV team. ** Due to federally mandated DOT regulations, Kenworth Sales Company is a drug-free workplace. Any offer of ...

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Parts Counter Representative information

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How much do parts counter representative jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for parts counter representative in the United States is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between Parts Counter Representative vs Parts Sales Associate?

AspectParts Counter RepresentativeParts Sales Associate
CredentialsHigh school diploma, some certifications in automotive or industrial partsHigh school diploma, certifications optional but beneficial
Work EnvironmentRetail or warehouse setting, interacting directly with customers and techniciansRetail or dealership environment, focusing on sales and customer service
Industry UsageCommonly used in automotive, industrial, and equipment parts industriesOften used in automotive and machinery sales sectors

The main difference between a Parts Counter Representative and a Parts Sales Associate lies in their focus. The Parts Counter Representative primarily handles customer inquiries, manages inventory, and provides technical assistance, while the Parts Sales Associate emphasizes sales and upselling. Both roles require good customer service skills and industry knowledge, but the Parts Counter Representative tends to have more technical responsibilities.

What are the key skills and qualifications needed to thrive as a Parts Counter Representative, and why are they important?

To thrive as a Parts Counter Representative, you need strong knowledge of automotive or equipment parts, inventory management, and customer service, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, parts catalog software, and inventory tracking tools is often required. Excellent communication, attention to detail, and problem-solving skills help build rapport with customers and ensure accurate order fulfillment. These skills are crucial for delivering efficient service, maintaining inventory accuracy, and supporting customer satisfaction in a fast-paced environment.

What is the role of a parts counter?

A Parts Counter Representative is responsible for assisting customers in identifying and purchasing vehicle parts and accessories. They maintain inventory, use computer systems to locate parts, and provide technical advice to ensure customer needs are met efficiently.

What does a parts counter salesperson do?

A parts counter salesperson, also known as a parts counter representative, assists customers in identifying and purchasing vehicle or equipment parts. They inventory stock, use computer systems to locate parts, and provide product information to ensure customer needs are met efficiently.

What does a Parts Counter Representative do?

A Parts Counter Representative works at automotive, industrial, or equipment dealerships and is responsible for assisting customers in finding and purchasing the correct parts for their vehicles or machinery. They provide information on parts availability, pricing, and compatibility, and often process orders both in person and over the phone. Additionally, they may maintain inventory records, receive shipments, and handle returns or exchanges. Strong communication and organizational skills are important for this role.

How to prepare for a parts counter job interview?

To prepare for a parts counter representative interview, research the company's products and inventory management systems, such as parts catalog software. Demonstrate strong customer service skills, knowledge of automotive or industrial parts, and the ability to handle multiple tasks efficiently. Practice common interview questions related to teamwork, problem-solving, and technical knowledge to showcase your suitability for the role.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid positions are typically general managers or dealership owners, who oversee operations and profitability. These roles often earn six-figure salaries and may include bonuses and profit sharing, while other high-paying roles like service managers or sales managers also earn substantial compensation based on experience and performance.

What are the typical interactions a Parts Counter Representative has with other departments, and how do these collaborations impact daily workflow?

Parts Counter Representatives regularly collaborate with service technicians, sales teams, and inventory managers to ensure efficient parts distribution and customer satisfaction. Close coordination with service technicians helps accurately identify needed parts and resolve technical queries quickly. Working with inventory teams ensures stock levels are maintained, so orders can be fulfilled promptly. These cross-departmental interactions are essential for smooth operations, minimizing delays, and providing excellent customer service.
What cities are hiring for Parts Counter Representative jobs? Cities with the most Parts Counter Representative job openings:
Who are the top companies hiring for Parts Counter Representative jobs? The top employers for Parts Counter Representative jobs are:
What states have the most Parts Counter Representative jobs? States with the most job openings for Parts Counter Representative jobs include:
What are popular job titles related to Parts Counter Representative jobs? For Parts Counter Representative jobs, the most frequently searched job titles are:
Parts Counter Representative jobs near you
Infographic showing various Parts Counter Representative job openings in the United States as of June 2026, with employment types broken down into 48% Full Time, and 52% Part Time. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $42,073 per year, or $20.2 per hour.
Parts Counter Representative

Parts Counter Representative

Ascendum Machinery

Richmond Hill, GA • On-site

$15 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Description:

Ascendum Machinery, a leading Volvo Construction Equipment dealer, is offering an excellent opportunity for a Parts Counter Representative. This position is ideal for someone with some parts counter experience in heavy equipment, heavy trucks, or ag equipment and ready to grow their professional career with a leading company in the heavy equipment industry.


FLSA STATUS: The U.S. Fair Labor Standards Act (FLSA) requires employers to classify their employees as being either exempt or non-exempt for the purpose of being paid overtime wages. The essential duties of this job are such that the employee is classified according to the FLSA as a Non-Exempt employee.


EQUAL OPPORTUNITY: Ascendum makes recruitment, employment, promotional and all other People and Culture decisions without regard to race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, pregnancy (including childbirth and related conditions, including, but not limited to, lactation), disability, hair texture or protective hairstyle, veteran status, uniformed service, genetic information, or any other class or characteristic protected by applicable law. This policy applies to all aspects of employment that include but are not limited to hiring, promotion, training, transfers, job assignments, terminations, recalls, wage and salary administration, and application of all Company policies, procedures, and benefits.


Parts Representative Responsibilities

  • Providing excellent customer service to internal and external customers.
  • Parts sales to internal and external customers
  • Provide operational support for parts orders to service technicians.
  • Place parts orders accurately and timely.
  • Receiving parts into inventory.
  • Maintaining inventory controls according to company procedures.
  • Ensuring the work area is clean and safely maintained.
Requirements:

Parts Representative Qualifications

  • Possess excellent customer service skills.
  • Have at least a two-year degree or high school diploma.
  • Have a foundation in heavy equipment, equipment components, or like mechanical parts.
  • Basic computer knowledge.
  • Knowledge of manufacturers' parts ordering procedures.
  • Ability to expedite orders to meet customer needs.

Company Benefits

  • Competitive wages.
  • Choice of two medical plan options with no waiting period.
  • Dental and Vision plans.
  • Company-paid life insurance,
  • Company-paid accidental death and dismemberment,
  • Company-paid short-term and long-term disability,
  • Supplemental life insurance,
  • Flexible spending accounts or health savings accounts,
  • 401(k) retirement savings with a generous company match,
  • Paid time off and paid holidays.

For more information about our company, please visit our website at www.ascendummachinery.com.