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Partner Success Manager Jobs in Oregon (NOW HIRING)

Smarsh

OR · On-site

$151K - $152K/yr

The Partner Success Manager (PSM) is responsible for protecting and retaining recurring revenue across the partner channel ecosystem, ensuring high partner health, successful renewals, and long-term ...

Tivity Health

$57K - $76K/yr

Description/Responsibilities Our Partner Success Manager drives day-to-day success of partner locations by ensuring strong onboarding, training, and ongoing operational performance. Our Partner ...

Imagine Pediatrics

OR

$160K - $180K/yr

... Partner Success Department ... This leader will play a critical role in managing a geographic region of plans, with key business ...

Curana Health, Inc.

Summary The Director of Partner Success is the relationship owner and strategic liaison between ... Manage escalations and risk: Anticipate issues, navigate complex situations, and drive timely ...

NICE

OR · Hybrid

Collaborate with Partner Success Managers to assess partner maturity, identify technical gaps, and build scalable adoption plans. * Communicate product updates, platform changes, and technical ...

NICE

OR · On-site

The role involves engaging and coordinating with resell partners, direct customers, Partner Success Manager, Partner Executives, and Technical Account Managers to manage contract renewals and ...

Prove

Customer Success Manager, Partners Team

OR · On-site +1

$120K - $135K/yr

The Customer Success Manager will be partner-focused and Prove product savvy. You are someone who wants to blend people and technology to drive and exceed successful outcomes for our channel partners ...

New

Vectra

Customer Success Manager

OR · Remote

Scaled Customer Success Manager About Vectra Vectra AI delivers a new class of advanced threat ... Partner with Product, Product Marketing, Support, and Education teams to continuously improve ...

Curana Health, Inc.

... Partner Success team. This role sits at the intersection of strategy, analytics, and client ... Strong attention to detail and ability to manage multiple workstreams Preferred Qualifications

Franklin Electric

Customer Success Manager

Canby, OR · On-site

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US ... Collaborative partners . People who build and leverage cross-functional relationships to bring ...

Numerator

$66K - $87K/yr

The salary range for this job is $66,000 - $87,000/year + Bonus As a Customer Success Manager , you ... You will also partner cross-functionally with Sales, Onboarding, Education, Support, Operations ...

Numerator

$66K - $87K/yr

The salary range for this job is $66,000 - $87,000/year + Bonus As a Customer Success Manager , you ... You will also partner cross-functionally with Sales, Onboarding, Education, Support, Operations ...

Trimble

Customer Success Manager

Lake Oswego, OR

$53K - $73K/yr

Become our next Customer Success Manager (Construction Tech Focus)! Are you ready to drive the ... You will act as a strategic partner for our valued customers, ensuring they realize maximum value ...

-ASG-

Customer Success Manager

OR · Remote

$70K - $100K/yr

You'll proactively manage customer health, partner cross-functionally with Sales, Product ... Conduct regular business reviews and success planning sessions. * Monitor customer health and ...

New

Ping Identity

OR · On-site

$76K - $95K/yr

Job Responsibilities As a CSM, you will serve as a named resource and partner for customer ... Qualifications To be a successful Customer Success Manager, you should have: * A minimum of 4 years ...

AutoStore

Customer Success Manager

Salem, OR · On-site

Customer Success Manager At AutoStore, customers are our top priority. We need highly motivated ... Act as a key point of contact and trusted resource for customer operations, also engaging partner ...

New

Trimble

Customer Success Manager

Lake Oswego, OR

Customer Success Manager Are you ready to be a part of the Asset Lifecycle Management (ALM ... county government partners, directly influencing how cities and counties manage critical ...

Cordance

OR

As a Customer Success Manager II (CSM II) at Cordance, you will manage a portfolio of mid to large ... Partner with Sales or Account Management on multi-product or complex expansion motions. * Execute ...

PaulHood

Client Success Manager

$50K - $65K/yr

Client Success Manager Reports to: Director of Client Success Location: Remote/Hybrid Eligible ... services partner. By keeping projects moving, removing friction, and ensuring deadlines are met ...

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All JobsPartner Success JobsPartner Success Manager JobsPartner Success Manager Jobs in Oregon

Partner Success Manager information

See Oregon salary details

$34.4K

$87.8K

$148K

How much do partner success manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for partner success manager in Oregon is $87,823.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,900.00 and $104,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Partner Success Manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What does a partner success manager do?

A partner success manager is responsible for building and maintaining strong relationships with business partners, ensuring they meet their goals and are satisfied with the company's products or services. They coordinate communication, provide support, and identify opportunities for mutual growth, often using CRM tools and data analysis to track performance and address issues.

What is a Partner Success Manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the typical challenges a Partner Success Manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What jobs in the US pay 300,000 a year?

Partner Success Managers in technology, finance, or consulting firms can earn $300,000 or more annually, especially with experience, bonuses, and stock options. High-level executive roles such as directors or vice presidents in these industries also often reach or exceed this salary level, typically requiring advanced skills, leadership experience, and relevant certifications.

How much do partner success managers make in the US?

Partner Success Managers in the US typically earn an average salary ranging from $70,000 to $120,000 annually, depending on experience, location, and company size. Senior roles or those with specialized skills may earn higher compensation, often including bonuses and benefits.

Do CSMS make good money?

Partner Success Managers (CSMs) typically earn a competitive salary that varies based on experience, location, and company size. They often receive additional compensation such as bonuses or commissions, especially in roles involving client retention and account growth. Overall, CSMs can have a lucrative career path with opportunities for advancement and increased earnings.
What are popular job titles related to Partner Success Manager jobs in Oregon? For Partner Success Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Partner Success Manager jobs in Oregon look for? The top searched job categories for Partner Success Manager jobs in Oregon are:
What cities in Oregon are hiring for Partner Success Manager jobs? Cities in Oregon with the most Partner Success Manager job openings:
Partner Success Manager jobs near you
Infographic showing various Partner Success Manager job openings in Oregon as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $87,823 per year, or $42.2 per hour.
Channel Partner Success Manager

Channel Partner Success Manager

Smarsh

OR • On-site

$151K - $152K/yr

Full-time

Posted 24 days ago

Job description

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary
 
As Smarsh continues to scale its global Channel Partner ecosystem, we are evolving from legacy reseller models to a structured, high-performing partner motion. This includes clear role separation across revenue creation, capability building, and revenue protection - ensuring focus, accountability, and scalability across the partner lifecycle.
 
The Partner Success Manager (PSM) is responsible for protecting and retaining recurring revenue across the partner channel ecosystem, ensuring high partner health, successful renewals, and long-term value realization.
 
This role is primarily focused on renewals (90% partner renewals / 10% customer renewals in 2026) and acts as the quarterback of the renewal process, leading structured execution across the renewal lifecycle.
 
The PSM operates as a retention and adoption-focused partner to the business, working closely with Channel Account Managers (CAMs) and Partner Enablement Managers (PEMs) to ensure clarity of ownership and disciplined execution. The role is operationally rigorous and data-driven, with a strong emphasis on forecasting, governance, and risk mitigation.
How will you contribute?

Renewal Ownership & Revenue Protection
Own the end-to-end renewal process for partner-managed recurring revenue (base ARR), ensuring high retention and predictable outcomes.

  • Lead renewal orchestration and execution, including 120-day pre-renewal planning cycles
  • Build and maintain accurate renewal forecasts and risk visibility
  • Ensure on-time renewal completion and revenue protection
  • Manage self-provisioning partner book of business
  • Drive structured renewal governance and accountability across stakeholders

Partner Health & Risk Management
Establish proactive partner health management to identify and mitigate churn risk.

  • Define and operationalize partner health scoring frameworks
  • Monitor adoption, usage, and value realization signals
  • Identify early indicators of risk and execute mitigation strategies
  • Lead QBR cadence and governance processes to maintain partner alignment

Partner Engagement & Value Realization
Act as a trusted advisor to partners, ensuring they achieve measurable value from Smarsh solutions.

  • Drive adoption strategies and success plans aligned to partner outcomes
  • Support legacy agreement transitions and contract normalization
  • Lead escalation management and coordinate internal resources to resolve issues
  • Ensure consistent engagement across the partner lifecycle, particularly approaching renewal

Cross-Functional Alignment
Operate as a central coordination point across Channel functions.

  • Partner with Channel Account Managers on expansion signals, pricing alignment, and commercial strategy
  • Collaborate with Partner Enablement Manager to ensure enablement readiness and product adoption
  • Engage Channel Account Manager when expansion opportunities, pricing changes, or competitive risks arise
  • Maintain clear role boundaries to support the broader channel operating model

Role Scope & Boundaries

Owns:

  • Renewal orchestration and forecasting (base ARR)
  • Partner health, risk identification, and retention strategy
  • Governance processes and QBR coordination
  • Adoption and value realization

Does Not Own:

  • Net new partner acquisition
  • Expansion quota or pipeline generation
  • Heavy commercial negotiation
  • Partner onboarding or training delivery

This role is focused on revenue protection, not revenue creation.

What will you bring?

Retention & Operational Excellence

  • Proven experience managing renewals, retention, and recurring revenue models
  • Strong forecasting discipline with the ability to manage risk and ambiguity
  • Structured operator with a process-driven mindset

Partner & Customer Success Leadership

  • Experience working within partner channel ecosystems
  • Ability to build trust and influence partner stakeholders at multiple levels
  • Strong focus on value realization and adoption strategy

Cross-Functional Collaboration

  • Experience working in matrixed environments across Sales, Operations, and Enablement
  • Ability to navigate role boundaries and drive aligned execution
  • Strong communication and stakeholder management skills

Core Qualifications

  • 5+ years' experience in Partner Success, Customer Success, Account Management or similar roles working within channel partner ecosystems
  • Strong knowledge and experience with the partner renewal processes, forecasting, and retention strategies
  • Experience with CRM platforms (e.g., Salesforce) and data-driven decision making
  • Analytical, structured, and execution-focused
$92,000 - $100,000 a year
 
The above base salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. 
 
Any applicable bonus or variable program will be discussed during the recruiting process. 
 
The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer.
About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
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