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Partner Success Manager Jobs in Florida (NOW HIRING)

Guardz

Customer Success Manager

Miami, FL · On-site

Customer Success Manager Miami, Florida, United States Established in 2022, Guardz rapidly emerged ... Guide new partners to first value and monitor adoption to catch risk before it affects renewals.

DocuPhase

Customer Success Manager

Saint Petersburg, FL · On-site

About the Role We are seeking an accomplished Customer Success Manager with 3+ years of experience ... Partner with cross-functional teams (Support, Services, Product, Sales, and State/Partner teams) to ...

UpGuard

Customer Success Manager

Miami, FL · On-site

As a Customer Success Manager, you'll report into a Team Manager and analyze the causes of your ... Provide updates to internal cross-functional partners (Product, Sales & Marketing) on customer ...

Cyxtera

Customer Success Manager

Tampa, FL · Hybrid

Customer Success activities include ongoing management and oversight of our customers: on-boarding, ... partnerships and growth. Our mission is to create successful long-term relationships with our ...

Guardz

Customer Success Manager

Miami, FL · On-site

Guide new partners to first value and monitor adoption to catch risk before it affects renewals ... Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in ...

Milliman

Client Success Manager (MedInsight)

Tampa, FL · Remote

$788/wk

Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Partner crossfunctionally to drive adoption, satisfaction and growth * Identify opportunities to ...

UpGuard, Inc

Customer Success Manager

Miami, FL · On-site

As a Customer Success Manager, you'll report into a Team Manager and analyze the causes of your ... Provide updates to internal cross-functional partners (Product, Sales & Marketing) on customer ...

Guardz

Customer Success Manager

Miami, FL · On-site

Guide new partners to first value and monitor adoption to catch risk before it affects renewals ... Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in ...

Deepwatch

Customer Success Manager

Tampa, FL · On-site +1

... Partners * 2022 Cybersecurity Excellence Award for MDR Reports to: Director, Customer Success Location: Hybrid Tampa, FL As a Customer Success Manager (CSM) at Deepwatch, you will be the primary ...

Worth AI

Customer Success Manager

Orlando, FL

... Success Manager who is passionate about helping customers achieve their goals using our innovative ... You will act as a strategic partner, helping clients navigate our platform effectively, instilling ...

Percepto

Customer Success Manager

West Palm Beach, FL · On-site

Description The Customer Success Manager (CSM) is responsible for ensuring customers achieve ... Partner with customer stakeholders (operations, reliability, safety, compliance, IT) to align drone ...

Guardz

Customer Success Manager

Miami, FL

Guide new partners to first value and monitor adoption to catch risk before it affects renewals ... Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in ...

U.P. Shop

Senior Customer Success Manager

Miami, FL · On-site

Senior Customer Success Manager Miami, Austin Overview of the Role We are seeking a Senior Customer ... Become a strategic partner to our customers by understanding the customers' business, their ...

Percepto

Customer Success Manager

West Palm Beach, FL · On-site

The Customer Success Manager (CSM) is responsible for ensuring customers achieve measurable value ... Partner with customer stakeholders (operations, reliability, safety, compliance, IT) to align drone ...

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Showing results 21-40

All JobsPartner Success JobsPartner Success Manager JobsPartner Success Manager Jobs in Florida

Partner Success Manager information

See Florida salary details

$24.3K

$62.1K

$104.6K

How much do partner success manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for partner success manager in Florida is $62,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.
What are popular job titles related to Partner Success Manager jobs in Florida? For Partner Success Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Partner Success Manager jobs in Florida look for? The top searched job categories for Partner Success Manager jobs in Florida are:
What cities in Florida are hiring for Partner Success Manager jobs? Cities in Florida with the most Partner Success Manager job openings:
Partner Success Manager jobs near you
Infographic showing various Partner Success Manager job openings in Florida as of July 2026, with employment types broken down into 100% Full Time. Highlights an 70% In-person, and 30% Remote job distribution, with an average salary of $62,073 per year, or $29.8 per hour.

Customer Success Manager

Guardz

Miami, FL • On-site

Other

Re-posted 26 days ago

Job description

Customer Success Manager

Miami, Florida, United States

Established in 2022, Guardz rapidly emerged as a noteworthy player in the cybersecurity sphere, securing $85M in funding and rallying a dedicated team of 120 industry professionals. Our vision is to foster a safer digital landscape for small and medium businesses across the globe. To this end, we introduced our comprehensive all-in-one platform, and continue to grow and expand our team, our partnerships and our revenue.

Customer Success at Guardz is being rebuilt around AI, data, and digital-first engagement, and this role sits at the center of that shift. Playbooks are still being written and automation is actively being developed, so we're looking for someone who takes action without waiting for perfect structure - sharp, curious, accountable, and energized by building. You'll own a portfolio of MSP accounts end-to-end and be measured on retention, adoption, time-to-value, and expansion.

Responsibilities:
  • Own a portfolio of MSP accounts from post-sales handoff through onboarding, adoption, renewal, and expansion.
  • Lead onboarding, adoption check-ins, business reviews, and renewals with clear agendas and documented next steps.
  • Guide new partners to first value and monitor adoption to catch risk before it affects renewals.
  • Use health scores, usage data, and AI-generated insights to prioritize outreach and own resolution plans for at-risk accounts.
  • Identify and qualify expansion opportunities, leading upsell conversations in partnership with Sales.
  • Pilot AI-enabled CS workflows and help build the playbooks and processes that scale the team.
Requirements:
  • 3+ years in Customer Success, Account Management, or a related post-sales role in B2B SaaS.
  • Experience managing a high-velocity, full-lifecycle customer base across low-touch engagement models.
  • Proven ability to manage a book of business — driving retention, spotting expansion, and owning outcomes.
  • Comfort using data, dashboards, and customer signals to prioritize work and make decisions.
  • Strong written and verbal communication, with the ability to build trust with owners, technical leads, and decision-makers.
  • Strong presentation and facilitation skills across trainings, business reviews, and executive conversations.
  • High agency and follow-through: you close loops, keep commitments, and hold yourself accountable.
Preferred Qualifications:
  • Experience with MSPs, MSSPs, channel partners, or technology resellers.
  • Hands-on use of AI tools as part of a CS workflow (Claude a plus).
  • Familiarity with customer success platforms such as Totango, ChurnZero, or Gainsight.
  • Comfort with health scoring, churn-risk analysis, and customer journey mapping.

Apply