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Technical Success Manager Jobs in Florida (NOW HIRING)

Captivea USA

Customer Success Manager

Orlando, FL · On-site

$15K - $25K/mo

Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the ... Technical or functional understanding of business processes (finance, operations, supply chain, etc.

Windward

Customer Success Manager

Tampa, FL · On-site

Customer Success Manager (CSM) We are looking for a highly motivated and mission-driven Customer ... Strong communication and relationship-building skills, with the ability to engage both technical ...

Amadeus

Customer Success Manager

Maitland, FL · On-site

The Customer Success Manager (CSM) is responsible for managing small & medium customer(s ... Technical Expertise: Good knowledge and understanding of Amadeus products and the hotel industry.

AJAIA

Customer Success Manager

Fort Lauderdale, FL · On-site +1

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... Product support or technical customer care * EdTech platform support or implementation * Strong ...

Deepwatch

Customer Success Manager

Tampa, FL · On-site

Director, Customer Success Location: Hybrid Tampa, FL As a Customer Success Manager (CSM) at ... You will work cross-functionally with sales, technical operations, and support teams to ensure ...

Percepto

Customer Success Manager

West Palm Beach, FL · On-site

Description The Customer Success Manager (CSM) is responsible for ensuring customers achieve ... Technical Competency: Maintain deep familiarity with drone systems, payloads, and inspection ...

Percepto

Customer Success Manager

West Palm Beach, FL · On-site

The Customer Success Manager (CSM) is responsible for ensuring customers achieve measurable value ... Technical Competency: Maintain deep familiarity with drone systems, payloads, and inspection ...

QuickNode

Customer Success Manager

Miami, FL · Remote

$154K - $172K/yr

The Role As a Customer Success Manager at Quicknode, you will be responsible for nurturing our top ... Coordinate cross-functional teams internally (technical, product, engineering) to ensure customer ...

Percepto

Customer Success Manager

Riviera Beach, FL · On-site +1

Description The Customer Success Manager (CSM) is responsible for ensuring customers achieve ... Technical Competency: Maintain deep familiarity with drone systems, payloads, and inspection ...

Cyxtera

Customer Success Manager

Tampa, FL · Hybrid

Customer Success activities include ongoing management and oversight of our customers: on-boarding, ... Bachelor degree required, business or technical degree preferred * Excellent organization, time ...

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All JobsTechnical Success JobsTechnical Success Manager JobsTechnical Success Manager Jobs in Florida

Technical Success Manager information

See Florida salary details

$38.1K

$113.8K

$144.6K

How much do technical success manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for technical success manager in Florida is $113,803.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,100.00 and $135,300.00 per year, depending on experience, location, and employer.

How much does a technical success manager make?

The average salary for a Technical Success Manager typically ranges from $70,000 to $120,000 annually, depending on experience, location, and industry. Senior roles or those with specialized skills and certifications can earn higher compensation, often including bonuses and benefits.

How does a Technical Success Manager typically collaborate with product and engineering teams to address client needs?

Technical Success Managers regularly act as a bridge between clients and internal product or engineering teams. They gather client feedback, identify technical challenges, and communicate these insights to development teams to help prioritize feature requests or resolve issues. This collaboration often involves participating in cross-functional meetings, providing client context for technical decisions, and ensuring that solutions align with both client goals and product capabilities. Building strong, proactive relationships with these teams is crucial for delivering a seamless client experience and driving product improvement.

What is a Technical Success Manager?

A Technical Success Manager is a professional who works with clients to ensure they are successfully using a company's technical products or services. They act as a bridge between customers and technical teams, helping to resolve issues, provide product guidance, and drive adoption. Their goal is to help clients achieve their business objectives by leveraging the technology effectively, leading to higher satisfaction and retention. Technical Success Managers often collaborate closely with sales, support, and engineering teams to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a Technical Success Manager, and why are they important?

To thrive as a Technical Success Manager, you need a strong background in IT or computer science, customer success experience, and a deep understanding of technical products or services. Familiarity with CRM tools like Salesforce, ticketing systems, and technical troubleshooting platforms is typically required. Outstanding communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies are crucial for effectively guiding clients, resolving technical issues, and ensuring long-term customer satisfaction and retention.

What is the difference between Technical Success Manager vs Customer Success Manager?

AspectTechnical Success ManagerCustomer Success Manager
Required CredentialsTechnical background, certifications in relevant technologiesCustomer service, communication, and relationship management skills
Work EnvironmentTechnical teams, product deployment, technical supportClient interactions, onboarding, retention strategies
Employer & Industry UsageTech companies, SaaS providers, software firmsTech, SaaS, and service industries
Common Search & ComparisonYesYes

The main difference between a Technical Success Manager and a Customer Success Manager lies in their focus areas. Technical Success Managers typically have a technical background and work closely with product and engineering teams to ensure technical success and smooth deployment. Customer Success Managers focus on client relationships, onboarding, and retention, emphasizing customer satisfaction. Both roles are vital in tech and SaaS industries but serve different functions based on technical expertise and customer engagement.

What are popular job titles related to Technical Success Manager jobs in Florida? For Technical Success Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Technical Success Manager jobs in Florida look for? The top searched job categories for Technical Success Manager jobs in Florida are:
What cities in Florida are hiring for Technical Success Manager jobs? Cities in Florida with the most Technical Success Manager job openings:
Technical Success Manager jobs near you
Infographic showing various Technical Success Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $113,803 per year, or $54.7 per hour.

Technical Customer Success Manager

AJAIA

Fort Lauderdale, FL • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Position Overview
RDAI Labs develops practical, ethical AI solutions for education through its flagship platform, Ethos Intelligence, which helps teachers, students, and school districts integrate AI into everyday learning. Our products are already supporting one of the largest K-12 school networks in the United States, serving more than 80,000 students, 5,000 teachers, and 100 schools, with continued growth ahead.
As the Technical Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers, school leaders, and district technology teams to ensure they get the most value from Ethos Intelligence while serving as the bridge between customers and our Product and Engineering teams.
This is a proactive, customer-facing role focused on building relationships, solving problems, improving support resources, and helping shape the future of our products through customer feedback.
Requirements
  • Bachelor's degree or equivalent experience
  • 3-6 years of experience in one or more of the following areas:
    • Customer success or customer support in a SaaS environment
    • Product support or technical customer care
    • EdTech platform support or implementation
  • Strong written communication skills with the ability to clearly explain software functionality to non-technical users
  • Demonstrated ability to troubleshoot product issues and guide users through solutions
  • Experience using SaaS platforms and help desk tools
  • Strong organizational skills and ability to manage multiple customer issues simultaneously
  • Customer-first mindset and commitment to high-quality user experiences

Preferred Requirements:
  • Experience working in or directly supporting the education sector (e.g., K-12 schools, districts, teachers, or students), with an understanding of how educators and administrators actually use software day to day
  • Familiarity with AI tools or generative AI applications.
  • Experience working with ticketing platforms such as Zendesk, Intercom, Help Scout, or similar tools
  • Familiarity with prompt design, API integrations, or SaaS troubleshooting workflows
  • Experience creating help center documentation or knowledge bases
  • Ability to reproduce bugs and clearly document technical issues

Benefits
  • Competitive base salary + performance incentives
  • Professional development opportunities

Apply