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Technical Success Manager Jobs in Florida (NOW HIRING)

Influur

Customer Success Manager

Miami, FL · On-site

We need a senior Customer Success Manager who has sold or supported a SaaS before, and can guide ... Familiarity with CMS platforms and the ability to explain product functionality to non-technical ...

Influur

Customer Success Manager

Miami, FL · On-site

We need a senior Customer Success Manager who has sold or supported a SaaS before, and can guide ... Familiarity with CMS platforms and the ability to explain product functionality to non-technical ...

Influur

Customer Success Manager

Miami, FL

We need a senior Customer Success Manager who has sold or supported a SaaS before, and can guide ... Familiarity with CMS platforms and the ability to explain product functionality to non-technical ...

Imprivata

Customer Success Manager I

Saint Petersburg, FL · On-site

$63K - $75K/yr

We are seeking a Customer Success Manager I to join our team. This is a hybrid opportunity based ... Ability to comprehend high level technical aspects of the product, provide business and technical ...

Deloitte

Deployment Success Manager

Tampa, FL · On-site

Collaborate with customer stakeholders, technical account teams, and internal teams to address ... Work you'll do As a Deployment Success Manager on the Customer team, you will be responsible for:

Deloitte

Deployment Success Manager

Jacksonville, FL · On-site

Collaborate with customer stakeholders, technical account teams, and internal teams to address ... Work you'll do As a Deployment Success Manager on the Customer team, you will be responsible for:

AJAIA

Product Success Manager

Fort Lauderdale, FL · On-site +1

As the Product Success Manager, you will own the customer journey after the sale, from onboarding ... Product support or technical customer care * EdTech platform support or implementation * Strong ...

Deloitte

Deployment Success Manager

Miami, FL · On-site

Collaborate with customer stakeholders, technical account teams, and internal teams to address ... Work you'll do As a Deployment Success Manager on the Customer team, you will be responsible for:

Motive Companies

Dealer Success Manager

Orlando, FL

$110K - $165K/yr

The Dealer Success Manager is responsible for developing, supporting, and growing the company ... Work closely with technical support and engineering teams to resolve recurring field issues ...

Motive Companies

Dealer Success Manager

Orlando, FL

$110K - $165K/yr

The Dealer Success Manager is responsible for developing, supporting, and growing the company ... Work closely with technical support and engineering teams to resolve recurring field issues ...

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Showing results 41-60

All JobsTechnical Success JobsTechnical Success Manager JobsTechnical Success Manager Jobs in Florida

Technical Success Manager information

See Florida salary details

$38.1K

$113.8K

$144.6K

How much do technical success manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for technical success manager in Florida is $113,803.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,100.00 and $135,300.00 per year, depending on experience, location, and employer.

How much does a technical success manager make?

The average salary for a Technical Success Manager typically ranges from $70,000 to $120,000 annually, depending on experience, location, and industry. Senior roles or those with specialized skills and certifications can earn higher compensation, often including bonuses and benefits.

How does a Technical Success Manager typically collaborate with product and engineering teams to address client needs?

Technical Success Managers regularly act as a bridge between clients and internal product or engineering teams. They gather client feedback, identify technical challenges, and communicate these insights to development teams to help prioritize feature requests or resolve issues. This collaboration often involves participating in cross-functional meetings, providing client context for technical decisions, and ensuring that solutions align with both client goals and product capabilities. Building strong, proactive relationships with these teams is crucial for delivering a seamless client experience and driving product improvement.

What is a Technical Success Manager?

A Technical Success Manager is a professional who works with clients to ensure they are successfully using a company's technical products or services. They act as a bridge between customers and technical teams, helping to resolve issues, provide product guidance, and drive adoption. Their goal is to help clients achieve their business objectives by leveraging the technology effectively, leading to higher satisfaction and retention. Technical Success Managers often collaborate closely with sales, support, and engineering teams to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a Technical Success Manager, and why are they important?

To thrive as a Technical Success Manager, you need a strong background in IT or computer science, customer success experience, and a deep understanding of technical products or services. Familiarity with CRM tools like Salesforce, ticketing systems, and technical troubleshooting platforms is typically required. Outstanding communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies are crucial for effectively guiding clients, resolving technical issues, and ensuring long-term customer satisfaction and retention.

What is the difference between Technical Success Manager vs Customer Success Manager?

AspectTechnical Success ManagerCustomer Success Manager
Required CredentialsTechnical background, certifications in relevant technologiesCustomer service, communication, and relationship management skills
Work EnvironmentTechnical teams, product deployment, technical supportClient interactions, onboarding, retention strategies
Employer & Industry UsageTech companies, SaaS providers, software firmsTech, SaaS, and service industries
Common Search & ComparisonYesYes

The main difference between a Technical Success Manager and a Customer Success Manager lies in their focus areas. Technical Success Managers typically have a technical background and work closely with product and engineering teams to ensure technical success and smooth deployment. Customer Success Managers focus on client relationships, onboarding, and retention, emphasizing customer satisfaction. Both roles are vital in tech and SaaS industries but serve different functions based on technical expertise and customer engagement.

What are popular job titles related to Technical Success Manager jobs in Florida? For Technical Success Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Technical Success Manager jobs in Florida look for? The top searched job categories for Technical Success Manager jobs in Florida are:
What cities in Florida are hiring for Technical Success Manager jobs? Cities in Florida with the most Technical Success Manager job openings:
Technical Success Manager jobs near you
Infographic showing various Technical Success Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $113,803 per year, or $54.7 per hour.

Senior Customer Success Manager

Sub Base Inc

Fort Lauderdale, FL • On-site

Other

Posted 26 days ago

Job description

Senior Customer Success Manager

SubBase is the procurement platform built for subcontractors and self-performing general contractors, replacing the chaos of emails, texts, and spreadsheets with a single system for managing material requests, purchase orders, vendor collaboration, and invoice reconciliation. We help construction teams control costs and keep projects moving — and our Enterprise customers are the backbone of that mission.

SubBase is looking for a Senior Customer Success Manager to own the post-sale relationship for some of our largest and most strategic accounts. You'll be the primary point of contact for Large/Enterprise construction customers, driving adoption, renewals, and expansion while acting as their advocate inside SubBase. This role reports directly to the VP of Customer Success and will help shape how we scale enterprise CS as the team grows.

This is a relationship-driven, field-facing role. You should expect to travel 25–35% of the time to meet customers on-site — at job sites, regional offices, and industry events — building the kind of trust that a video call can't replicate in the construction industry.

Responsibilities
  • Own a portfolio of Large/Enterprise accounts end-to-end: onboarding, adoption, renewal, and expansion.
  • Build and execute account success plans aligned to each customer's operational and business goals.
  • Travel on-site (25–35%) to run business reviews, training sessions, and executive relationship-building meetings.
  • Serve as the customer's advocate internally, partnering with Product and Engineering to prioritize feedback and resolve issues.
  • Drive product adoption across field and office users, including PMs, procurement leads, and finance stakeholders.
  • Identify expansion and upsell opportunities and partner with Sales to execute them.
  • Own renewal forecasting and retention for your book of business; proactively manage and de-risk accounts showing signs of churn.
  • Track account health, usage, and sentiment, and report trends and risks to the VP of Customer Success.
  • Develop repeatable playbooks for onboarding and QBRs as one of the team's first enterprise-focused CSMs.
Qualifications
  • 5+ years in Customer Success, Account Management, or a client-facing role at a B2B SaaS company, with at least 1–2 years focused on enterprise or strategic accounts.
  • Track record of owning renewals and driving net revenue retention across a portfolio of accounts.
  • Comfort managing multi-stakeholder relationships, from field superintendents to VP- and C-level executives.
  • Willingness and ability to travel 25–35% of the time, including overnight and multi-day trips.
  • Strong project management skills — you can run a complex onboarding or rollout without losing the thread.
  • Excellent written and verbal communication; you can translate technical product detail into business value.
  • A proactive, ownership mindset — comfortable building process where none exists yet.
  • Experience with CRM and CS tooling (e.g., Salesforce, HubSpot, Gainsight, or similar).
Nice to Have
  • Experience in construction, construction tech, procurement, or supply chain software.
  • Familiarity with ERP/accounting integrations (e.g., QuickBooks, Sage, Procore).
  • Experience standing up CS processes at an early- or growth-stage startup.

Apply