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Partner Success Manager Jobs in Florida (NOW HIRING)

... Success Manager who is passionate about helping customers achieve their goals using our innovative ... You will act as a strategic partner, helping clients navigate our platform effectively, instilling ...

The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...

The Customer Success Manager will own a defined portfolio of high-value accounts and shift our ... Partner closely with the Support/Account Specialist team so tactical issues are resolved quickly ...

... Partners * 2022 Cybersecurity Excellence Award for MDR Reports to: Director, Customer Success Location: Hybrid Tampa, FL As a Customer Success Manager (CSM) at Deepwatch, you will be the primary ...

New

Customer Success Manager

Miami, FL · Remote

$154K - $172K/yr

The Role As a Customer Success Manager at Quicknode, you will be responsible for nurturing our top ... Understanding of partner relationships and ability to influence actions and outcomes. * You are ...

... closing them in partnership with BD • Product demos for existing accounts exploring new ... success or account management with a demonstrable retention and renewal track record • You've ...

Description The Customer Success Manager (CSM) is responsible for ensuring customers achieve ... Partner with customer stakeholders (operations, reliability, safety, compliance, IT) to align drone ...

... closing them in partnership with BD • Product demos for existing accounts exploring new ... success or account management with a demonstrable retention and renewal track record • You've ...

Owner Success Manager

Jacksonville, FL · On-site

$45K - $50K/yr

... partner experience. This is an ideal opportunity for someone early in their career who is ... success, account management, hospitality, real estate, or a related field * Excellent verbal and ...

The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...

$80K - $100K/yr

We are seeking a Customer Success Manager to serve as a trusted advisor to our enterprise Fintech ... Partner with Sales on renewals and upsell opportunities. * Document customer feedback and feature ...

Owner Success Manager

Jacksonville, FL · On-site

$45K - $50K/yr

... partner experience. This is an ideal opportunity for someone early in their career who is ... success, account management, hospitality, real estate, or a related field * Excellent verbal and ...

... partner experience. This is an ideal opportunity for someone early in their career who is ... success, account management, hospitality, real estate, or a related field * Excellent verbal and ...

About the Company Our client is a high-performance consulting and implementation firm that partners ... On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager , high-impact role ...

About the Company Our client is a high-performance consulting and implementation firm that partners ... On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager for a remote, high ...

About the Company Our client is a high-performance consulting and implementation firm that partners ... On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager for a remote, high ...

Customer Success Manager

Miami, FL · Remote

$80K - $100K/yr

We are seeking a Customer Success Manager to serve as a trusted advisor to our enterprise Fintech ... Partner with Sales on renewals and upsell opportunities. * Document customer feedback and feature ...

About the Company Our client is a high-performance consulting and implementation firm that partners ... On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager for a remote, high ...

As a Customer Success Manager you are the first person our customers meet when they join Compass ... Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass

Showing results 41-60

Partner Success Manager information

See Florida salary details

$24.3K

$62.1K

$104.6K

How much do partner success manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for partner success manager in Florida is $62,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.
What are popular job titles related to Partner Success Manager jobs in Florida? For Partner Success Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Partner Success Manager jobs in Florida look for? The top searched job categories for Partner Success Manager jobs in Florida are:
What cities in Florida are hiring for Partner Success Manager jobs? Cities in Florida with the most Partner Success Manager job openings:
Infographic showing various Partner Success Manager job openings in Florida as of July 2026, with employment types broken down into 100% Full Time. Highlights an 70% In-person, and 30% Remote job distribution, with an average salary of $62,073 per year, or $29.8 per hour.

Customer Success Manager

Worth AI

Orlando, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

Worth, the AI-powered SMB onboarding, underwriting, and decisioning platform for financial institutions, is on the lookout for a dedicated Customer Success Manager who is passionate about helping customers achieve their goals using our innovative AI solutions. As part of our dynamic team, you will be instrumental in driving customer satisfaction and long-term success by fostering relationships and ensuring customers gain maximum value from our products.
Your role will involve the onboarding and implementation of new clients, understanding their unique needs, providing tailored support to enhance their experience, and developing winning growth strategies that prioritize the client's experience. You will act as a strategic partner, helping clients navigate our platform effectively, instilling confidence in our technology, and growing their engagement with the Worth suite of products and services. In this role you'll be expected to take full ownership of a book of existing business in addition to net-new clients. You'll be surrounded by like-minded, driven, talented, and hard-working individuals that will support you as you ramp from day one. Your book will be yours to own and grow.
Join us at Worth AI as we reshape the landscape of decision-making powered by AI, and become a key player in our commitment to delivering exceptional customer experiences.
Responsibilities
  • Assist and support the implementation process for newly acquired clients, ensuring a smooth onboarding experience
  • Onboard new clients and provide hands-on training to ensure they can effectively leverage AI-driven solutions for underwriting, risk assessment, and financial decision-making
  • Build and nurture strong client relationships, serving as a trusted advisor with a solid understanding of financial services, underwriting processes, and regulatory considerations
  • Work closely with your clients to build success and growth plans that ensure maximum utilization while laying the foundation for expansion efforts
  • Proactively engage with clients to assess satisfaction, identify challenges related to underwriting or financial workflows, and recommend solutions
  • Serve as front-line point-of-contact for your clients, ensuring timely resolution of issues related to underwriting workflows, data integrations, or AI performance
  • Maintain up-to-date client demographic, portfolio, and underwriting-related data within CRM and internal systems
  • Work collaboratively with various internal teams to ensure seamless service delivery and problem resolution
  • Gather customer feedback post-implementation and relay it to the product development team for ongoing enhancements
  • Champion the voice of the customer internally, advocating for customer-centric improvements across FinTech and underwriting use cases
  • Monitor customer success metrics and develop strategies for improvement
  • Manage an assigned book of business overseeing all aspects of key accounts and client relationships
  • Manage and grow existing client accounts monthly, by initiating contact with clients, identifying their needs and selling appropriate products to meet those needs
  • Maintain internal reporting, organization, and ticketing system
  • Partner with the Customer Success leaders to identify trends across the book of business, including underwriting performance, risk outcomes, and customer usage patterns
  • Identify and execute on process improvement opportunities
  • Maintain up-to-date client demographic, portfolio, and underwriting-related data within CRM and internal systems
  • Lead weekly client syncs, steering committees, QBRs, and onsite sessions with stakeholders as needed
  • Other duties as assigned

Requirements
  • 3+ years of experience in customer success, account management, or a related field
  • Excellent communication and relationship-building skills
  • Proven ability to manage multiple projects and clients effectively
  • Strong analytical and problem-solving skills
  • Experience in the software or technology industry is highly desirable
  • Ability to thrive in a fast-paced environment and adapt to changing priorities
  • Experience in FinTech, credit and risk industries
  • Working understanding of underwriting principles, credit risk, lending workflows, and financial data models
  • Strong knowledge of AI technologies and their applications in financial technology, underwriting, credit decisioning, and risk management
  • Proficiency with CRM platforms such as Monday and HubSpot, ticketing systems such as Linear, and customer success tools
  • Proven ability to independently own onboarding, escalations, and executive relationships without heavy ramp time

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • 401 (k)
  • Life Insurance
  • Unlimited Paid Time Off
  • 9 paid Holidays
  • Work From Home
  • Free Food & Snacks (for those in Orlando, FL)