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Partner Success Manager Jobs in Altamonte Springs, FL

Customer Success Manager

Orlando, FL · On-site

$15K - $25K/mo

Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...

The CSMs partner with the customer to maximize adoption and to ensure that they get all the help ... Customer Success Managers lead the post-sales cycle and are an essential part of completing a ...

Customer Success Manager Kaseya is the leading provider of AI-powered IT management and ... Manage a portfolio of Elite partners as the primary point of contact for service-related engagement.

The CSMs partner with the customer to maximize adoption and to ensure that they get all the help ... Customer Success Managers lead the post-sales cycle and are an essential part of completing a ...

Position Summary As a Customer Success Manager within Kaseya's Elite Support organization, you will ... Manage a portfolio of Elite partners as the primary point of contact for service-related engagement.

Customer Success Manager (CSM) Humata Health Inc. is seeking a dynamic and results-driven Customer ... partnerships. Location: Hybrid - Orlando, Florida, US or Remote, US Responsibilities Customer ...

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained ... Position Summary As a Customer Success Manager within Kaseya's Elite Support organization, you will ...

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained ... Position Summary As a Customer Success Manager within Kaseya's Elite Support organization, you will ...

The Customer Success Manager (CSM) is responsible for helping Microvellum and INNERGY Engineering ... This role partners closely with Professional Services, Technical Support, Sales, and Product to ...

Develop and maintain strong advisor relationships by acting as a trusted, responsive partner for ... management, client success, or a partner/advisor-facing role * Proven ability to manage a large ...

... Success Manager who is passionate about helping customers achieve their goals using our innovative ... You will act as a strategic partner, helping clients navigate our platform effectively, instilling ...

EverDriven is the nation's leading provider of alternative student transportation, partnering with ... The Customer Success Manager is essential for driving growth and supporting customers and school ...

New

... Success Manager who is passionate about helping customers achieve their goals using our innovative ... You will act as a strategic partner, helping clients navigate our platform effectively, instilling ...

Develop and maintain strong advisor relationships by acting as a trusted, responsive partner for ... management, client success, or a partner/advisor-facing role * Proven ability to manage a large ...

... Success Manager who is passionate about helping customers achieve their goals using our innovative ... You will act as a strategic partner, helping clients navigate our platform effectively, instilling ...

... Success Manager who is passionate about helping customers achieve their goals using our innovative ... You will act as a strategic partner, helping clients navigate our platform effectively, instilling ...

The Dealer Success Manager is responsible for developing, supporting, and growing the company ... Serve as the primary point of contact for assigned dealers and channel partners. * Build long-term ...

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Showing results 1-20

Partner Success Manager information

See Altamonte Springs, FL salary details

$30.4K

$77.6K

$130.9K

How much do partner success manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for partner success manager in Altamonte Springs, FL is $77,645.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,600.00 and $92,500.00 per year, depending on experience, location, and employer.

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What job categories do people searching Partner Success Manager jobs in Altamonte Springs, FL look for?

The top searched job categories for Partner Success Manager jobs in Altamonte Springs, FL are:

What cities near Altamonte Springs, FL are hiring for Partner Success Manager jobs?

Cities near Altamonte Springs, FL with the most Partner Success Manager job openings:

Infographic showing various Partner Success Manager job openings in Altamonte Springs, FL as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $77,645 per year, or $37.3 per hour.

Customer Success Manager

Orlando, FL • On-site

$15K - $25K/mo

Other

Re-posted 6 hours ago


Job description

Customer Success Manager

Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies transform their operations by implementing Odoo ERP—the most complete all-in-one business management platform. As our US client base expands, we are seeking a proactive Customer Success Manager to own post-go-live relationships, retention, renewal strategy, support coordination, and expansion readiness.

Mission

As a Customer Success Manager at Captivea, your mission is to ensure the long-term success and satisfaction of clients after they go live on Odoo. You will build strategic relationships with customers, oversee renewal cycles, manage support escalations, and identify opportunities for solution optimization and future expansion.

Your work ensures clients remain healthy, supported, and positioned for continued growth with Odoo and Captivea.

What You Will Do

Own client relationships post implementation.

Manage renewals & retention.

Coordinate support & issue resolution.

Identify & influence expansion.

Who We Are Looking For

Experience- 2–5 years in customer success, account management, support management, or similar client-facing roles. Experience in SaaS, ERP, consulting, or software implementation environments is a strong plus.

Mindset- Empathetic, structured, and relationship-driven. Strong communicator capable of executive-level conversations. Proactive problem-solver who can manage customer needs before they escalate. Organized, reliable, and comfortable owning multiple accounts in parallel.

Huge Plus- Experience with Odoo, NetSuite, SAP, Microsoft Dynamics, or other ERP platforms. Technical or functional understanding of business processes (finance, operations, supply chain, etc.).

Compensation

Base Salary: $70,000 – $85,000 Variable Compensation: $15,000 – $25,000 On-Target Earnings (OTE): $90,000 – $110,000

Success Metrics

You will be measured by: - Renewal execution (timeliness and accuracy). - Client retention rate. - Support margin (efficiency of support utilization). - Expansion pipeline creation

Office address

CAPTIVEA USA 4031 Avalon Park East Boulevard Orlando, FL 32828

What We Offer

Stimulating and dynamic work environment

Work with a passionate and dedicated team

Training and support throughout the employee's career

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