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Participant Experience Coordinator Jobs (NOW HIRING)

Capital Vacations

Guest Experience Coordinator

Sedona, AZ · On-site

$16 - $21.25/hr

Medical, Dental, and Vision benefits * 401(k) with company participation * Discounted vacation ... Experience Coordinator, you will serve as the first point of contact for guests, helping to create ...

Capital Vacations

Guest Experience Coordinator

Sedona, AZ · On-site

$16 - $21.25/hr

Medical, Dental, and Vision benefits * 401(k) with company participation * Discounted vacation ... Experience Coordinator, you will serve as the first point of contact for guests, helping to create ...

Robert Half

Event Coordinator

Minneapolis, MN · On-site

$25 - $30/hr

... participant experience. * Arrange travel, lodging, and related logistics for speakers and attendees ... At least 5 years of experience coordinating complex meetings or events, ideally within healthcare, ...

COMMISSION 127

NY · On-site

Position Summary The Center for Care & Calling Coordinator (PART TIME) plays a vital role in ... Call VCE participants and ensure all emails are sent out after the Experience. * Handle physical ...

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Participant Experience Coordinator information

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How much do participant experience coordinator jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for participant experience coordinator in the United States is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Participant Experience Coordinator vs Event Coordinator?

AspectParticipant Experience CoordinatorEvent Coordinator
CredentialsRelevant certifications (e.g., CMP, CSEP), experience in customer serviceEvent planning certifications, experience in logistics
Work EnvironmentHealthcare, corporate, or nonprofit settings focused on participant engagementEvent venues, conference centers, or client sites
Employer & IndustryOrganizations hosting workshops, seminars, or programsEvent planning companies, corporate event departments
Search & Comparison IntentFocus on participant engagement and experience rolesFocus on event logistics and planning roles

The Participant Experience Coordinator primarily focuses on ensuring participants have a positive experience during events or programs, emphasizing engagement and satisfaction. In contrast, the Event Coordinator handles the logistics, planning, and execution of events. While both roles require organizational skills and industry knowledge, the Participant Experience Coordinator is more centered on participant interaction and feedback, whereas the Event Coordinator manages the overall event setup and operations.

What does a Participant Experience Coordinator do?

A Participant Experience Coordinator is responsible for managing and improving the experience of participants in events, programs, or services. They handle communication, gather feedback, resolve issues, and ensure participants have a positive and engaging experience, often using tools like surveys and customer relationship management (CRM) systems. Strong communication, organizational skills, and attention to detail are essential for this role.
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Participant Experience Coordinator jobs near you
Infographic showing various Participant Experience Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,503 per year, or $23.3 per hour.

Guest Experience Coordinator

Capital Vacations

Sedona, AZ • On-site

$16 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Capital Vacations rating

5.0

Company rating: 5.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

18th of 21 rated holiday rentals

Job description

Guest Experience Coordinator (Front Desk / Tour Reception / Gifting)

Location: Sedona, AZ

Create unforgettable vacation moments in one of the most beautiful destinations in the country.

At Capital Vacations, we dont just provide tripswe create meaningful, memorable experiences for our members and guests. If you enjoy connecting with people, thrive in a fast-paced hospitality environment, and like helping others make the most of their time in Sedona, we encourage you to apply.

Why Join Capital Vacations?

We believe in supporting our team so they can deliver exceptional service.

  • Competitive compensation
  • Start earning Paid Time Off immediately
  • Company-paid Life Insurance and Long-Term Disability
  • Medical, Dental, and Vision benefits
  • 401(k) with company participation
  • Discounted vacation stays and employee travel perks
  • Opportunity to work in a scenic Sedona location with a collaborative team environment
Position Overview

As a Guest Experience Coordinator, you will serve as the first point of contact for guests, helping to create a positive and memorable stay. You will provide customer service, assist with planning and reservations, and support daily administrative operations.

Key Responsibilities
  • Deliver a welcoming guest experience by greeting, checking in guests, and providing helpful information about the resort and Sedona area
  • Assist guests with payments, pre-authorizations, and booking lodging, dining, and local experiences
  • Create personalized itineraries and provide recommendations for attractions, shows, and restaurants
  • Address guest questions and resolve concerns promptly and professionally
  • Answer inbound calls and provide accurate, timely information
  • Coordinate reservations and partnerships with local vendors, tour operators, and entertainment providers
  • Prepare and distribute vouchers for shows, dining, and guest experiences
  • Maintain accurate daily reporting, including tour counts, arrivals, no-shows, and updates for sales and management teams
  • Support daily operations by preparing tour profiles, updating schedules, maintaining a clean lobby, and completing end-of-day reporting
Qualifications
  • Strong customer service and interpersonal skills
  • Effective written and verbal communication abilities
  • Proficiency in Microsoft Excel and Word
  • Basic computer knowledge
  • Highly organized with strong attention to detail
  • Ability to multitask and work in a fast-paced environment
  • Problem-solving skills with a professional and calm approach
  • Team-oriented with a positive attitude
Schedule Requirements
  • Daytime availability required
  • Must be able to work weekends and holidays
  • Flexible schedule based on business needs
Why This Role Matters

This role plays a key part in shaping each guests experience. You will help create lasting memories while working in one of Arizonas most sought-after destinations and contributing to a team dedicated to hospitality excellence.

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