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Participant Experience Coordinator Jobs in Rockingham, NC

Pinehurst Medical

Pre-Cert Coordinator

West End, NC · On-site

... of the patient's experience by providing a personal and unified effort to obtain prior ... Assists with denial resolutions, with direct participation with management and other staff members.

Gentiva Hospice

Volunteer Coordinator

Rockingham, NC · On-site

Maintain compliance with the Medicare Hospice Conditions of Participation 5% volunteer requirement ... Previous experience in healthcare, hospice, or volunteer administration We Offer Benefits for All ...

Gentiva

Volunteer Coordinator

Rockingham, NC · On-site

Maintain compliance with the Medicare Hospice Conditions of Participation 5% volunteer requirement ... Previous experience in healthcare, hospice, or volunteer administration Benefits for All Associates ...

Gentiva Hospice

Volunteer Coordinator

Rockingham, NC · On-site

Maintain compliance with the Medicare Hospice Conditions of Participation 5% volunteer requirement ... Previous experience in healthcare, hospice, or volunteer administration We Offer Benefits for All ...

Equus

Case Manager

Wadesboro, NC

... participation, placement) * Manage programs, including the coordination of introductory workshops ... Two years of experience in career advisement and development, workshop facilitation, developing ...

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Participant Experience Coordinator information

See Rockingham, NC salary details

$9

$19

$37

How much do participant experience coordinator jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for participant experience coordinator in Rockingham, NC is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between Participant Experience Coordinator vs Event Coordinator?

AspectParticipant Experience CoordinatorEvent Coordinator
CredentialsRelevant certifications (e.g., CMP, CSEP), experience in customer serviceEvent planning certifications, experience in logistics
Work EnvironmentHealthcare, corporate, or nonprofit settings focused on participant engagementEvent venues, conference centers, or client sites
Employer & IndustryOrganizations hosting workshops, seminars, or programsEvent planning companies, corporate event departments
Search & Comparison IntentFocus on participant engagement and experience rolesFocus on event logistics and planning roles

The Participant Experience Coordinator primarily focuses on ensuring participants have a positive experience during events or programs, emphasizing engagement and satisfaction. In contrast, the Event Coordinator handles the logistics, planning, and execution of events. While both roles require organizational skills and industry knowledge, the Participant Experience Coordinator is more centered on participant interaction and feedback, whereas the Event Coordinator manages the overall event setup and operations.

What does a Participant Experience Coordinator do?

A Participant Experience Coordinator is responsible for managing and improving the experience of participants in events, programs, or services. They handle communication, gather feedback, resolve issues, and ensure participants have a positive and engaging experience, often using tools like surveys and customer relationship management (CRM) systems. Strong communication, organizational skills, and attention to detail are essential for this role.

What job categories do people searching Participant Experience Coordinator jobs in Rockingham, NC look for?

The top searched job categories for Participant Experience Coordinator jobs in Rockingham, NC are:

Participant Experience Coordinator jobs near you

Medical Coordinator

Pinehurst, NC

Pinehurst Surgical Clinic PA
Health Care and Social Assistance • 201 - 500 employees
Learn more about Pinehurst Surgical Clinic PAexternal

Full-time

Posted 22 days ago

Job description

Description

JOB SUMMARY


The Direct Hire Medical Coordinator is responsible for patient access, appointment scheduling, referral coordination, insurance verification, and administrative workflow support within a multi-specialty clinic. This role ensures accurate patient registration, insurance processing, and care coordination to support provider productivity, regulatory compliance, and operational efficiency.


As a direct hire team member, the Medical Coordinator reinforces standardized scheduling practices, documentation accuracy, and consistent front-end workflow performance across the department.


RESPONSIBILITIES


Patient Access & Communication

  • Answer incoming calls using approved scripting and route clinical inquiries per clinic policy
  • Escalate urgent requests immediately and return non-urgent calls within one business day
  • Register new patients and verify demographic and insurance information
  • Provide appointment instructions and pre-visit guidance
  • Maintain accurate message documentation and communication logs


Insurance Verification & Referral Coordination

  • Assess insurance requirements, including referral needs and contracted carrier participation
  • Verify eligibility and benefits prior to scheduling
  • Complete pre-certifications and communication with insurance carriers as required
  • Coordinate with financial counselors regarding patient financial responsibility
  • Ensure accurate documentation to support compliant billing practices


Order Management & Care Coordination

  • Enter and track provider orders to completion
  • Monitor pending test results and notify appropriate staff of delays
  • Coordinate follow-up appointments and services as needed
  • Process referrals according to clinic and department policies


Administrative & Operational Support

  • Process incoming and outgoing faxes and manage documentation logs
  • Communicate the providers' schedule changes appropriately
  • Perform general administrative duties to support clinic efficiency
  • Support standardized workflows and departmental performance goals


CHARACTERISTICS

  • Professional, courteous and patient centered
  • Strong organizational and multitasking abilities
  • Maintains composure in high-volume environments
  • Exercises sound judgment and discretion
  • Reliable and accountable for workflow accuracy
  • Committed to confidentiality and HIPAA compliance
  • Proactive and solution-oriented with a team mindset

Requirements

QUALIFICATIONS

  • High school diploma or equivalent; associate degree preferred
  • Minimum of 1-2 years of experience in a medical office, patient registration, or referral coordination preferred
  • Demonstrated knowledge of insurance verification and authorization requirements
  • Proficiency in EMR systems, patient portals, and office communication tools
  • Strong organizational skills with attention to detail
  • Clear and professional verbal and written communication skills

PHYSICAL REQUIREMENTS

  • Sitting: Frequently
  • Standing: Occasionally
  • Walking: Occasionally

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