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Part Time Operations Analyst Jobs in Raleigh, NC

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Part Time Operations Analyst information

See Raleigh, NC salary details

$14

$32

$54

How much do part time operations analyst jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for part time operations analyst in Raleigh, NC is $32.81, according to ZipRecruiter salary data. Most workers in this role earn between $23.37 and $39.28 per hour, depending on experience, location, and employer.

What is the difference between Part Time Operations Analyst vs Part Time Business Analyst?

AspectPart Time Operations AnalystPart Time Business Analyst
Required CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like CAP or Lean Six Sigma are commonUsually requires a bachelor’s degree in business, management, or related area; certifications like CBAP or PMI-PBA are beneficial
Work EnvironmentWorks within operations teams, focusing on process improvement, data analysis, and workflow optimizationWorks across departments to analyze business needs, gather requirements, and recommend solutions
Employer & Industry UsageCommon in logistics, manufacturing, and service industriesPrevalent in finance, consulting, and corporate sectors

While both roles involve analysis and process improvement, the Part Time Operations Analyst focuses on optimizing operational processes, whereas the Part Time Business Analyst concentrates on understanding business needs and recommending solutions. The choice depends on whether the focus is on operational efficiency or broader business requirements.

What are the most commonly searched types of Operations Analyst jobs in Raleigh, NC? The most popular types of Operations Analyst jobs in Raleigh, NC are:
Part Time Operations Analyst jobs near you
Customer Operations Intern - Part-time Fall 2026

Customer Operations Intern - Part-time Fall 2026

Lucid Software

Raleigh, NC • On-site

$14.75 - $19.50/hr

Part-time, Internship

Posted 2 days ago

Job description

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company's founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE's Companies that Care. Lucid's solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
Lucid Software's Customer Operations team helps the countless users who rely on Lucid understand how to use our product, and we use the incoming user data to improve the health of these products. We're an operational team that uses both direct support interactions as well as scalable solutions to engage with our global consumers.
Responsibilities:
  • Manage technical issues by investigating and troubleshooting problems, escalating user issues, managing issue workflows and proactively identifying consumer needs
  • Develop and maintain technical product expertise and work closely with other support and product/engineering team members to resolve user issues
  • Identify and monitor key user operational metrics to help drive improvements to our product and support offerings
  • Collaborate with Engineering, Product Management, Marketing, and other cross-functional peers on specific user-impacting issues and bugs.
  • Assist in writing clear Help Center and user education content
  • Engage with our users in the Lucid Community
  • Investigate and process customer requests for cancellation and refunds over email
  • Resolve customer concerns related to billing such as downgrades, duplicate charges, invoice changes, trial subscriptions, and declined payments
  • Research accounts in which payments have been posted and customer disputes activity
  • Develop a deep understanding of changing product offerings and account types and implement these changes into our billing processes
  • Communicate and follow up effectively with customers in a clear and timely manner

Requirements:
  • Currently pursuing a Bachelor's degree with a 3.0 cumulative GPA or higher
  • A strong sense of personal ownership and responsibility
  • Ability to translate complex technical ideas into simple, easy to understand content
  • Strong written and verbal communication skills (both internally and externally)
  • Ability to work independently, cross-functionally, and on multiple initiatives at the same time with a proven record of driving results
  • Excellent analytical capabilities and problem-solving skills combined with sound business judgment in a fast-paced environment with evolving priorities
  • Detail-oriented, organized and a good team player
  • Bias towards finding solutions versus shutting down ideas
  • This position is hybrid, combining remote work with in-person collaboration at our Raleigh office two days per week (Tuesday and Thursday)
Preferred Qualifications
  • Experience troubleshooting technical issues
  • Experience in content creation
  • Basic data analytics or statistical skills
  • Teaching or mentoring experience

This internship is part-time in the fall.
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