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Part Time It Help Desk Jobs in Reston, VA (NOW HIRING)

Paragone Solutions, Inc.

Jr. Azure Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

Secure IT Service Management, a division of Paragone Solutions, Inc., is seeking an Technician to ... Previous help desk or technical support experience preferred. * Excellent ability to communicate ...

Nightwing

Information Review & Release Analyst - Sr.

Sterling, VA · On-site

$77K - $163K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the ... Information Review and Release Analyst - Senior The Kodiak program seeks a 24-hour weekly Part Time ...

CACI International, Inc.

IT Project Support

Chantilly, VA · On-site

$61K - $129K/yr

  • Medical

  • Retirement

  • PTO

Information Technology Time Type: Part time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Part-Time On-Call Percentage of Travel Required: None Type of Travel: Local

UGA Career Center

IT Specialist (INFOSEC)

Rockville, MD · On-site

$143K/yr

If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM ...

Booz Allen Hamilton, Inc.

IT Business Analyst

Arlington, VA · On-site +1

$55K - $126K/yr

  • Medical

  • Life

  • Retirement

  • PTO

We're looking for someone like you to help propel business analytics and processes forward, as well ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

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All JobsIt Help Desk JobsPart Time It Help Desk JobsPart Time It Help Desk Jobs in Reston, VA

Part Time It Help Desk information

See Reston, VA salary details

$13

$24

$35

How much do part time it help desk jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for part time it help desk in Reston, VA is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $27.02 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a part time IT Help Desk technician?

To thrive as a Part Time IT Help Desk technician, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations.

Can I get into part time IT help desk with no experience?

Part time IT Help Desk roles often require basic technical knowledge and customer service skills; however, some employers may consider candidates with no prior experience if they demonstrate a willingness to learn and relevant certifications like CompTIA A+. Entry-level positions typically provide on-the-job training, making them accessible to newcomers in the field.

What is the difference between Part Time It Help Desk vs Part Time Network Support Specialist?

AspectPart Time It Help DeskPart Time Network Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, office settings, remote supportNetwork infrastructure, server rooms, remote troubleshooting
Industry UsageIT support, customer service, tech companiesNetworking, telecommunications, data centers
Common Search/ComparisonYesYes

Part Time It Help Desk roles focus on troubleshooting user issues, software, and hardware support, often in office or remote environments. Part Time Network Support Specialists concentrate on maintaining and troubleshooting network infrastructure, requiring specific networking certifications. Both roles are essential in IT, but they differ in technical focus and daily tasks.

What is a part time IT Help Desk?

Part time IT help desk jobs involve providing technical support and troubleshooting assistance to users, but on a reduced or flexible schedule rather than full-time hours. These roles typically include answering support tickets, resolving minor hardware and software issues, and helping users with network or account problems. Part time IT help desk staff may work evenings, weekends, or shifts that accommodate their availability, making it a good option for students or those seeking supplemental income.

What are common challenges faced by part time IT Help Desk professionals, and how can they be managed?

Part-time IT Help Desk professionals often face the challenge of staying updated with ongoing technical issues or changes in systems due to less time on-site compared to full-time colleagues. Effective communication and thorough documentation are crucial to ensure smooth handovers between shifts. Additionally, handling a wide variety of technical problems within limited hours requires strong prioritization and time management skills. Building good relationships with both the IT team and end-users will also help in quickly addressing recurring issues and providing efficient support.

What are the most commonly searched types of It Help Desk jobs in Reston, VA?

The most popular types of It Help Desk jobs in Reston, VA are:

What are popular job titles related to Part Time It Help Desk jobs in Reston, VA?

For Part Time It Help Desk jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Part Time It Help Desk jobs in Reston, VA look for?

The top searched job categories for Part Time It Help Desk jobs in Reston, VA are:

What cities near Reston, VA are hiring for Part Time It Help Desk jobs?

Cities near Reston, VA with the most Part Time It Help Desk job openings:

Part Time It Help Desk jobs near you
Infographic showing various Part Time It Help Desk job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $50,097 per year, or $24.1 per hour.

Jr. Azure Technician

Paragone Solutions, Inc.

Mclean, VA • On-site, Remote

$21.75 - $29.75/hr

Part-time

Re-posted 21 days ago

Job description

Secure IT Service Management, a division of Paragone Solutions, Inc., is seeking an Technician to provide first-line technical support for customers who experience computer hardware and software issues, including standard Windows desktop applications and vendor-developed software. The role involves troubleshooting hardware and software problems, building new computers, setting up virtual machines, and configuring Microsoft 365 GCC High and Azure Government tenants to ensure compliance with DoD and federal security requirements.
Note, this position will begin as a part time role.
Responsibilities
  • Serve as a primary point of contact for troubleshooting and resolving hardware, software, and network issues across user systems and infrastructure.
  • Build, rebuild, and configure laptops, desktops, and virtual machines to meet organizational and security requirements.
  • Support physical network setup activities such as pulling and terminating cables, connecting wireless access points, and ensuring reliable connectivity across sites.
  • Manage and maintain Office 365/Azure GCC High tenants, including user administration, system configuration, and compliance with government security standards.
  • Handle patch management, system updates, and endpoint hardening within the GCC High environment to ensure compliance and security posture.
  • Provide remote and onsite technical support to end users, resolving incidents efficiently while maintaining system availability.
  • Support and troubleshoot VPN, firewall, and remote access solutions to ensure secure connectivity for authorized users.
  • Monitor system performance and proactively identify and address potential issues before they impact operations.
  • Maintain, update, and troubleshoot Windows 10/11 systems on both virtual and physical platforms.
  • Collaborate with team members and stakeholders to resolve complex technical issues and implement process improvements.
Experience
  • Minimum of three (3) years of computer support experience.
  • Hands on experience with Government Community Cloud High (GCC High).
  • High School Diploma or GED.
  • CompTIA A+ certification is preferred.
  • Hands-on experience with Microsoft Office applications, Office 365 and Azure tenant management.
  • Skilled in computer system and network support, including standalone systems and peripheral devices.
  • Specialized expertise in Windows 10/11 configuration on both virtual and physical (laptop/desktop) environments.
  • Strong background in software troubleshooting and issue resolution.
  • Solid understanding of computer networking and IT support practices.
  • Familiarity with desktop support tools and technologies, including VPN, firewalls, TCP/IP, SCCM, GPO, and Mac OS.
  • Proven technical support skills with a focus on end-user satisfaction.
  • Previous help desk or technical support experience preferred.
  • Excellent ability to communicate complex technical concepts to non-technical users.
  • Strong problem-solving, troubleshooting, and analytical skills.
  • Ability to perform well under pressure while managing and prioritizing multiple tasks effectively.
SecureITSM, a division of Paragone Solutions, Inc., is an IT Managed Service Provider (MSP) supporting DoD contractors who must comply with Cybersecurity Maturity Model Certification (CMMC) requirements. SecureITSM also supports commercial entities that must maintain a high level of cybersecurity hygiene. SecureITSM offers competitive salaries and a relaxed, life-friendly work environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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