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Part Time It Help Desk Jobs in Reston, VA (NOW HIRING)

ServiceSource

Information Technology Intern

Oakton, VA · On-site

$12.77 - $15/hr

Job Summary The Information Technology (IT) Intern will be providing IT support to both the IT ... To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness ...

Booz Allen Hamilton, Inc.

IT Project Manager

Washington, DC · On-site

$112K - $257K/yr

Share IT Project Manager The Opportunity: As a Technical Project Manager, you will act as a trusted ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

Booz Allen Hamilton, Inc.

IT Project Manager

Arlington, VA · On-site

$86K - $198K/yr

We're looking for someone like you to help our clients meet their mission by enabling collaboration ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

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All JobsIt Help Desk JobsPart Time It Help Desk JobsPart Time It Help Desk Jobs in Reston, VA

Part Time It Help Desk information

See Reston, VA salary details

$13

$24

$35

How much do part time it help desk jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for part time it help desk in Reston, VA is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $27.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time IT Help Desk technician, and why are they important?

To thrive as a Part Time IT Help Desk technician, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace IT help desk roles. Help desk professionals are needed to handle complex issues, provide personalized support, and manage AI tools, making human expertise still essential in IT support environments.

What is the best part-time IT job for beginners?

A part-time IT help desk technician role is suitable for beginners, as it typically requires basic troubleshooting skills, customer service abilities, and familiarity with common hardware and software. Certifications like CompTIA A+ can improve job prospects, and the position often involves working in a fast-paced environment with flexible hours.

What job makes $10,000 a month without a degree?

A Part Time IT Help Desk role typically does not pay $10,000 a month, as it is usually an entry-level position with lower hourly wages. High-paying jobs that can reach this income level without a degree often involve specialized skills such as sales, real estate, or entrepreneurship, but they generally require experience, certifications, or a strong network rather than formal education alone.

How to make $2000 a week working from home?

A Part Time IT Help Desk role typically pays hourly, so earning $2000 weekly requires working many hours or securing higher-paying contracts. Increasing income can involve gaining certifications, developing specialized skills, or taking on multiple clients remotely, but consistent high earnings often require full-time hours or advanced expertise.

What is the difference between Part Time It Help Desk vs Part Time Network Support Specialist?

AspectPart Time It Help DeskPart Time Network Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, office settings, remote supportNetwork infrastructure, server rooms, remote troubleshooting
Industry UsageIT support, customer service, tech companiesNetworking, telecommunications, data centers
Common Search/ComparisonYesYes

Part Time It Help Desk roles focus on troubleshooting user issues, software, and hardware support, often in office or remote environments. Part Time Network Support Specialists concentrate on maintaining and troubleshooting network infrastructure, requiring specific networking certifications. Both roles are essential in IT, but they differ in technical focus and daily tasks.

What are part time IT help desk jobs?

Part time IT help desk jobs involve providing technical support and troubleshooting assistance to users, but on a reduced or flexible schedule rather than full-time hours. These roles typically include answering support tickets, resolving minor hardware and software issues, and helping users with network or account problems. Part time IT help desk staff may work evenings, weekends, or shifts that accommodate their availability, making it a good option for students or those seeking supplemental income.

What are some common challenges faced by part-time IT Help Desk professionals, and how can they be managed effectively?

Part-time IT Help Desk professionals often face the challenge of staying updated with ongoing technical issues or changes in systems due to less time on-site compared to full-time colleagues. Effective communication and thorough documentation are crucial to ensure smooth handovers between shifts. Additionally, handling a wide variety of technical problems within limited hours requires strong prioritization and time management skills. Building good relationships with both the IT team and end-users will also help in quickly addressing recurring issues and providing efficient support.
What are the most commonly searched types of It Help Desk jobs in Reston, VA? The most popular types of It Help Desk jobs in Reston, VA are:
What are popular job titles related to Part Time It Help Desk jobs in Reston, VA? For Part Time It Help Desk jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Part Time It Help Desk jobs in Reston, VA look for? The top searched job categories for Part Time It Help Desk jobs in Reston, VA are:
What cities near Reston, VA are hiring for Part Time It Help Desk jobs? Cities near Reston, VA with the most Part Time It Help Desk job openings:
Part Time It Help Desk jobs near you
Infographic showing various Part Time It Help Desk job openings in Reston, VA as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,097 per year, or $24.1 per hour.
Information Technology Intern

Information Technology Intern

ServiceSource

Oakton, VA • On-site

$12.77 - $15/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Pay: $12.77 - 15.00 per hour
Internship is 12 months and approximately 30 hours/week.
This internship is a program of learning and job experience for job seekers who have a documented disability.
Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.
Job Summary
The Information Technology (IT) Intern will be providing IT support to both the IT department and company staff. This is internship program is for approximately 30 hours/week. This is a 12-month program of learning and job experience for job seekers who have a documented disability.
Primary Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.
  • Support IT asset Inventory.
  • Responsible for set up of new systems and rebuild of old systems.
  • Set up end user profiles.
  • Install/configure software and firmware updates.
  • Contact vendors for hardware support.

Additional Responsibilities
  • Schedule and deploy systems to end users.
  • Assist end users with logging to systems.
  • Enter support tickets and answer phones.
  • Field incoming requests for support via phone, e-mail, and in-person to ensure courteous, timely and effective resolution of end user issues.
  • Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)
  • High School Diploma or a General Equivalency Diploma (GED) required.

Knowledge, Skills, and Abilities
  • Knowledge of basic computer hardware, including installation and troubleshooting.
  • Experience with desktop windows 10 and server operating systems.
  • Proficient written and oral communication skills.
  • Proficient interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Strong documentation skills.
  • Ability to present ideas in user-friendly language.
  • Highly self-motivated and directed. Keen attention to detail.
  • Good customer service orientation. Experience working in a team-oriented, collaborative environment.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; use hands and arms; climb or balance; stoop and kneel. The employee is occasionally required to walk and sit. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.
What We Offer - for Benefit Eligible Employees May Include:
Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:
  • Health coverage for you and your family through Medical, Dental, and Vision plans.
  • Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
  • A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
  • Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
  • To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
  • A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.
PAY TRANSPARENCY POLICY STATEMENT:
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information

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