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Part Time It Help Desk Jobs in Rhode Island (NOW HIRING)

Front Desk Coordinator

Warren, RI ยท On-site

$25 - $27/hr

Some benefits available for part-time employees as well. Salary Range: $25-27/HR Step into a new ... We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental ...

Front Desk Coordinator

Warren, RI ยท On-site

$25 - $27/hr

Some benefits available for part-time employees as well. Salary Range: $25-27/HR Step into a new ... We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental ...

Front Desk Coordinator

Warren, RI ยท On-site

$25 - $27/hr

Some benefits available for part-time employees as well. Salary Range: $25-27/HR Step into a new ... We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental ...

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Showing results 1-20

Part Time It Help Desk information

See Rhode Island salary details

$12

$22

$33

How much do part time it help desk jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for part time it help desk in Rhode Island is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.43 per hour, depending on experience, location, and employer.

What is a part time IT Help Desk?

Part time IT help desk jobs involve providing technical support and troubleshooting assistance to users, but on a reduced or flexible schedule rather than full-time hours. These roles typically include answering support tickets, resolving minor hardware and software issues, and helping users with network or account problems. Part time IT help desk staff may work evenings, weekends, or shifts that accommodate their availability, making it a good option for students or those seeking supplemental income.

What skills and qualifications are needed to thrive as a part time IT Help Desk technician?

To thrive as a Part Time IT Help Desk technician, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations.

What are common challenges faced by part time IT Help Desk professionals, and how can they be managed?

Part-time IT Help Desk professionals often face the challenge of staying updated with ongoing technical issues or changes in systems due to less time on-site compared to full-time colleagues. Effective communication and thorough documentation are crucial to ensure smooth handovers between shifts. Additionally, handling a wide variety of technical problems within limited hours requires strong prioritization and time management skills. Building good relationships with both the IT team and end-users will also help in quickly addressing recurring issues and providing efficient support.

What is the difference between Part Time It Help Desk vs Part Time Network Support Specialist?

AspectPart Time It Help DeskPart Time Network Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, office settings, remote supportNetwork infrastructure, server rooms, remote troubleshooting
Industry UsageIT support, customer service, tech companiesNetworking, telecommunications, data centers
Common Search/ComparisonYesYes

Part Time It Help Desk roles focus on troubleshooting user issues, software, and hardware support, often in office or remote environments. Part Time Network Support Specialists concentrate on maintaining and troubleshooting network infrastructure, requiring specific networking certifications. Both roles are essential in IT, but they differ in technical focus and daily tasks.

What are the most commonly searched types of It Help Desk jobs in Rhode Island?

The most popular types of It Help Desk jobs in Rhode Island are:

What are popular job titles related to Part Time It Help Desk jobs in Rhode Island?

For Part Time It Help Desk jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Part Time It Help Desk jobs in Rhode Island look for?

The top searched job categories for Part Time It Help Desk jobs in Rhode Island are:

What cities in Rhode Island are hiring for Part Time It Help Desk jobs?

Cities in Rhode Island with the most Part Time It Help Desk job openings:

Infographic showing various Part Time It Help Desk job openings in Rhode Island as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,158 per year, or $22.7 per hour.

$89K/yr

Part-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

This position is in the Department of Veteran Affairs (VA), Office of Information & Technology (OIT), located in the End User Operations (EUS). The incumbent performs a combination of duties; phone support, desk-side technical support, and bench-top diagnosis and repair. The primary duties and responsibilities include resolving customer related software and hardware problems In accordance with established policies and procedures.Qualifications:To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/19/2026.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement.
You must meet the Minimum Qualification Requirements, Specialized Experience to qualify for this series as described below.
Minimum Qualifications Requirements
EXPERIENCE:
To qualify for this position, you must have information technology-related experience demonstrating all of the four competencies listed below. Ensure that this experience is clearly described in your resume:
  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
-AND-
Specialized Experience for GS-12: You must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.
Specialized Experience is defined as: Experience coordinating customer support activities sufficient to receive, respond to, and ensure complete resolution of complex issues beyond what a help desk can resolve; providing comprehensive software, IT systems, or equipment guidance and/or training to enhance customer knowledge, as well as to prevent recurring help desk inquiries; overseeing Help Desk activities; developing clear and concise IT reports and documentation for senior IT management.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
It is the policy of the VA to not deny employment to those who have faced financial hardships or periods of unemployment.Education:EDUCATIONAL SUBSTITUTION: There is no educational substitution for this position at this grade level.Employment Type: OTHER