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Part Time Customer Service Jobs in Springfield, IL

Dollartree

Customer Service Associate I

Springfield, IL

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 1155 N 9th,Springfield,Illinois 62702 23550 Family Dollar Min: 15 Max: 15.5

Family Dollar

Customer Service Associate I

Virden, IL

$13.75 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 311 S Springfield St,Virden,Illinois 62690 21376 Family Dollar Min: 15 Max: 15.5

Dollar Tree

Customer Service Associate I

Springfield, IL · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 3151 Veterans Pkwy,Springfield,Illinois 62704 03379 Dollar Tree Min: 15 Max: 15.5

Dollar Tree

Customer Service Associate I

Virden, IL · On-site

$13.75 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 311 S Springfield St,Virden,Illinois 62690 21376 Family Dollar Min: 15 Max: 15.5

Dollar Tree

Customer Service Associate I

Taylorville, IL · On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 201 W Vine St,Taylorville,Illinois 62568 23044 Family Dollar Min: 15 Max: 15.5

Family Dollar

Customer Service Associate I

Springfield, IL

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 1935 W Monroe St,Springfield,Illinois 62704 28373 Family Dollar Min: 15 Max: 15.5

Dollartree

Customer Service Associate I

Virden, IL

$13.75 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 311 S Springfield St,Virden,Illinois 62690 21376 Family Dollar Min: 15 Max: 15.5

Dollartree

Customer Service Associate I

Springfield, IL · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 1713 W Jefferson Street,Springfield,Illinois 62702 09380 Dollar Tree Min: 15 Max: 15.5

Dollartree

Customer Service Associate I

Taylorville, IL · On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 201 W Vine St,Taylorville,Illinois 62568 23044 Family Dollar Min: 15 Max: 15.5

Dollar Tree

Customer Service Associate I

Springfield, IL · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 1150 North 5th Street,Springfield,Illinois 62702 01784 Dollar Tree Min: 15 Max: 15.5

Dollar Tree

Customer Service Associate I

Springfield, IL · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 3141 S Dirksen Parkway,Springfield,Illinois 62703-4501 07942 Dollar Tree Min: 15 Max: 15 ...

Dollartree

Customer Service Associate I

Springfield, IL · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 1935 W Monroe St,Springfield,Illinois 62704 28373 Family Dollar Min: 15 Max: 15.5

Dollartree

Customer Service Associate I

Springfield, IL

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 2711 Sangamon Ave,Springfield,Illinois 62711 07102 Dollar Tree Min: 15 Max: 15.5

Dollar Tree

Customer Service Associate I

Chatham, IL · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 75 Plummer Blvd,Chatham,Illinois 62629 10340 Dollar Tree Min: 15 Max: 15.5

Dollartree

Customer Service Associate I

Taylorville, IL · On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 1516 Springfield Road,Taylorville,Illinois 62568 03441 Dollar Tree Min: 15 Max: 15.5

Dollartree

Customer Service Associate I

Springfield, IL

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 2443 S Macarthur Blvd,Springfield,Illinois 62704-4505 00711 Dollar Tree Min: 15 Max: 15 ...

Dollartree

Customer Service Associate I

Lincoln, IL · On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 1310 Woodlawn Rd,Lincoln,Illinois 62656 02747 Dollar Tree Min: 15 Max: 15.5

Dollartree

Customer Service Associate I

Springfield, IL · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 1150 North 5th Street,Springfield,Illinois 62702 01784 Dollar Tree Min: 15 Max: 15.5

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Part Time Customer Service information

See Springfield, IL salary details

$9

$18

$26

How much do part time customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for part time customer service in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Customer Service Representative, and why are they important?

To thrive as a Part Time Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional patience, active listening, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What are some common challenges faced by part-time customer service representatives, and how can they be managed?

Part-time customer service representatives often face challenges such as quickly adapting to changing schedules, handling high volumes of customer inquiries during peak times, and staying updated with company policies despite working fewer hours. To manage these challenges, clear communication with supervisors, proactive time management, and utilizing available training resources are essential. Building strong teamwork skills also helps, as part-time staff frequently collaborate with full-time colleagues to ensure seamless service and support.

What are part time customer service jobs?

Part time customer service jobs involve assisting customers with inquiries, problems, or orders, but on a schedule that is less than full-time—typically less than 35 hours per week. These roles can be found in various industries such as retail, hospitality, call centers, and online businesses. Responsibilities often include answering questions, resolving complaints, processing transactions, and providing information about products or services. Part time positions offer flexibility and are ideal for students, parents, or anyone seeking supplemental income. Employers usually look for good communication skills, patience, and a customer-focused attitude.

What is the difference between Part Time Customer Service vs Part Time Retail Associate?

AspectPart Time Customer ServicePart Time Retail Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, online support, in-store help desksRetail stores, shopping malls, supermarkets
Employer & Industry UsageCustomer service departments across various industriesRetail industry, sales environments
Common Search & ComparisonOften compared for customer interaction rolesSimilar roles involving direct customer engagement

Both roles involve direct customer interaction and require strong communication skills. While Part Time Customer Service typically focuses on resolving inquiries via phone or online, Part Time Retail Associate involves face-to-face sales and assistance in retail settings. The choice depends on your preferred work environment and interaction style.

What are the most commonly searched types of Customer Service jobs in Springfield, IL? The most popular types of Customer Service jobs in Springfield, IL are:
What job categories do people searching Part Time Customer Service jobs in Springfield, IL look for? The top searched job categories for Part Time Customer Service jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Part Time Customer Service jobs? Cities near Springfield, IL with the most Part Time Customer Service job openings:
Part Time Customer Service jobs near you
Infographic showing various Part Time Customer Service job openings in Springfield, IL as of May 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,750 per year, or $18.6 per hour.
Customer Service Associate I

Customer Service Associate I

Dollartree

Springfield, IL

$14.25 - $19.75/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 17 days ago

Dollar Tree rating

4.4

Company rating: 4.4 out of 10

Based on 2,410 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers

Job description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

  • Assist customers with questions and recommendations

  • Manage sales transactions while working assigned cash register

  • Maintain security of cash and protect company assets

  • Keep the store well-stocked, and recover merchandise

  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

  • Other duties as assigned*

Skills and Experience:

  • High school diploma or equivalent is preferred

  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

  • Ability to follow instructions and interpret operational documents is required

  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

  • Excellent customer service and relationship management skills are required

  • Strong organizational and communication skills are required

  • Strong problem-solving and decision-making skills are required

Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

  • Employee Assistance Program

  • Retirement plans

  • Educational Assistance

  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time1155 N 9th,Springfield,Illinois 6270223550Family Dollar

Min:

15

Max:

15.5

What Dollar Tree employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US

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