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Part Time Customer Service Jobs in Mattoon, IL (NOW HIRING)

Circle K

Customer Service Representative

Mattoon, IL

$15 - $20.50/hr

Store 4701232: 1821 Dewitt Ave, Mattoon, Illinois 61938 Shift Availability Days (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join our ...

Circle K

Customer Service Representative

Mattoon, IL · On-site

$15 - $20.50/hr

Store 4701232: 1821 Dewitt Ave, Mattoon, Illinois 61938 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join ...

Jack Flash Stores

Customer Service Cashier

Arcola, IL · On-site

$12.25 - $16.25/hr

Jack Flash in Arcola, Illinois is looking to hire a Part-time Store Associate for Overnight and Evening shifts. Are you a customer service rock star looking for a fun, fast-paced environment to work ...

Dollartree

Customer Service Associate I

Effingham, IL · On-site

$13.25 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 1302 Avenue Of Mid America,Effingham,Illinois 62401 02943 Dollar Tree Min: 15 Max: 15.5

Dollar Tree

Customer Service Associate I

Casey, IL · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 505 N Route 49,Casey,Illinois 62420 33738 Family Dollar From: 15 To: 15.5

Dollar Tree

Customer Service Associate I

Mattoon, IL · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 116 Dettro Drive,Mattoon,Illinois 61938 03633 Dollar Tree Min: 15 Max: 15.5

Dollartree

Customer Service Associate I

Charleston, IL · On-site

$13.25 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 566 West Lincoln Ave,Charleston,Illinois 61920 01910 Dollar Tree Min: 15 Max: 15.5

Dollar Tree

Customer Service Associate I

Oakland, IL · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 204 W State Highway 133,Oakland,Illinois 61943 32083 Family Dollar Min: 15 Max: 15.5

Dollartree

Customer Service Associate I

Casey, IL · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 505 N Route 49,Casey,Illinois 62420 33738 Family Dollar From: 15 To: 15.5

First Financial Bank NA

Teller CSR

Charleston, IL · On-site

$14.25 - $18.75/hr

Teller/Customer Service Representative Location ... Charleston, IL (On-Site) Status: Part-Time , Hourly Non-Exempt Why Join First Financial Bank? If ...

Dollar Tree

Customer Service Associate I

Charleston, IL · On-site

$13.25 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 566 West Lincoln Ave,Charleston,Illinois 61920 01910 Dollar Tree Min: 15 Max: 15.5

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All JobsCustomer Service JobsPart Time Customer Service JobsPart Time Customer Service Jobs in Mattoon, IL

Part Time Customer Service information

See Mattoon, IL salary details

$9

$17

$25

How much do part time customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for part time customer service in Mattoon, IL is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is a part time customer service job?

Part time customer service jobs involve assisting customers with inquiries, problems, or orders, but on a schedule that is less than full-time—typically less than 35 hours per week. These roles can be found in various industries such as retail, hospitality, call centers, and online businesses. Responsibilities often include answering questions, resolving complaints, processing transactions, and providing information about products or services. Part time positions offer flexibility and are ideal for students, parents, or anyone seeking supplemental income. Employers usually look for good communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by part-time customer service representatives, and how can they be managed?

Part-time customer service representatives often face challenges such as quickly adapting to changing schedules, handling high volumes of customer inquiries during peak times, and staying updated with company policies despite working fewer hours. To manage these challenges, clear communication with supervisors, proactive time management, and utilizing available training resources are essential. Building strong teamwork skills also helps, as part-time staff frequently collaborate with full-time colleagues to ensure seamless service and support.

What are the key skills and qualifications needed to thrive as a part time customer service representative, and why are they important?

To thrive as a Part Time Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional patience, active listening, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What is the difference between Part Time Customer Service vs Part Time Retail Associate?

AspectPart Time Customer ServicePart Time Retail Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, online support, in-store help desksRetail stores, shopping malls, supermarkets
Employer & Industry UsageCustomer service departments across various industriesRetail industry, sales environments
Common Search & ComparisonOften compared for customer interaction rolesSimilar roles involving direct customer engagement

Both roles involve direct customer interaction and require strong communication skills. While Part Time Customer Service typically focuses on resolving inquiries via phone or online, Part Time Retail Associate involves face-to-face sales and assistance in retail settings. The choice depends on your preferred work environment and interaction style.

What are the most commonly searched types of Customer Service jobs in Mattoon, IL?

The most popular types of Customer Service jobs in Mattoon, IL are:

What cities near Mattoon, IL are hiring for Part Time Customer Service jobs?

Cities near Mattoon, IL with the most Part Time Customer Service job openings:

Part Time Customer Service jobs near you
Infographic showing various Part Time Customer Service job openings in Mattoon, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,725 per year, or $17.7 per hour.

Part-Time Customer Service Representative

Prairie State Bank & Trust

Charleston, IL

$16 - $17/hr

Part-time

Medical, Life, Retirement, PTO

Posted 11 days ago

Job description

Prairie State Bank amp; Trust, a locally owned $800 million bank with 20 offices in Central Illinois, has an immediate opening for a PART TIME Customer Service Representative in the Eastern Region at our Charleston branch. We are seeking talented, hardworking candidates who are motivated to learn, have great communication skills, and a passion for working on a team.

No phone calls. Please utilize our website for any communication needs.
Responsibilities:
  • Ensure that our customers receive excellent customer service.
  • Assist customers with routine account related transactions such as deposits, loan payments, cashing checks, transfer of funds between accounts, stop payments as well as inquiries regarding transactions and services
  • Educating customers on bank products and services
  • Perform daily balancing functions of a cash drawer
  • Comply with bank operation and security procedures
  • Maintain customer confidence and protect bank operations by keeping information confidential

Job Qualifications:
  • Excellent interpersonal, written, and verbal communication skills.
  • Attention to detail
  • Problem solving skills; technical capacity
  • Excellent time management, organizational, and multi-tasking skills.
  • Ability to work independently and in a team environment.

Physical Requirements:
  • Occasionally lift up to 25 pounds.
  • Stand 75% of the shift.

Prairie State Bank amp; Trust offers competitive benefits and compensation: base compensation with bonus plan, 401(k) with employer matching, employer paid health/life insurance, vacation, sick leave, and above average holiday pay.

All candidates may be required to undergo a pre-employment credit background check and drug screening.
PSBT is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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