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$33K

$66.1K

$107K

How much do part time customer experience manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for part time customer experience manager in the United States is $66,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What is the difference between Part Time Customer Experience Manager vs Part Time Customer Service Representative?

AspectPart Time Customer Experience ManagerPart Time Customer Service Representative
ResponsibilitiesOversees customer journey, develops strategies to improve satisfaction, manages feedback channelsHandles customer inquiries, resolves issues, provides product or service information
Required SkillsCustomer experience strategies, communication, problem-solving, data analysisCommunication, patience, product knowledge, problem-solving
Work EnvironmentOffice, retail, or online settings; strategic and supervisory tasksCall centers, retail stores, online chat; direct customer interaction
Common UsageUsed by companies focusing on customer satisfaction and loyaltyUsed by companies providing direct customer support

The Part Time Customer Experience Manager focuses on improving overall customer satisfaction and strategic initiatives, while the Part Time Customer Service Representative handles direct customer interactions and issue resolution. Both roles require strong communication skills, but the manager position involves more strategic planning and oversight.

What are the key skills and qualifications needed to thrive as a Part Time Customer Experience Manager, and why are they important?

To thrive as a Part Time Customer Experience Manager, you need strong customer service expertise, problem-solving abilities, and typically a background in business or hospitality. Familiarity with CRM platforms, feedback management tools, and basic data analysis software is commonly required. Outstanding communication, leadership, and conflict resolution skills help you motivate teams and address customer concerns effectively. These skills and qualities are vital for ensuring excellent customer satisfaction and maintaining brand loyalty in a competitive market.

How does a Part Time Customer Experience Manager typically collaborate with other departments to improve customer satisfaction?

As a Part Time Customer Experience Manager, you’ll regularly work with teams from sales, marketing, product development, and support to address customer feedback and enhance service delivery. Collaboration often involves sharing customer insights, participating in cross-functional meetings, and helping implement initiatives that resolve pain points. Maintaining clear and proactive communication with other departments ensures a unified approach to improving the overall customer journey, even within a part-time schedule. Your role is essential in bridging the gap between customers and internal teams, driving continuous improvement.

What does a Part Time Customer Experience Manager do?

A Part Time Customer Experience Manager is responsible for ensuring that customers have a positive experience with a company’s products or services, but works fewer hours than a full-time manager. This role typically involves addressing customer feedback, resolving issues, and collaborating with teams to improve service quality. They also help implement strategies to enhance customer satisfaction and loyalty, often using customer data to identify areas for improvement. Because the position is part-time, these responsibilities are managed within a reduced work schedule, offering flexibility for both the employer and the employee.
More about Part Time Customer Experience Manager jobs
What cities are hiring for Part Time Customer Experience Manager jobs? Cities with the most Part Time Customer Experience Manager job openings:
What states have the most Part Time Customer Experience Manager jobs? States with the most job openings for Part Time Customer Experience Manager jobs include:
What job categories do people searching Part Time Customer Experience Manager jobs look for? The top searched job categories for Part Time Customer Experience Manager jobs are:
Part Time Customer Experience Manager jobs near you
Infographic showing various Part Time Customer Experience Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 49% Full Time, 39% Part Time, 1% Temporary, and 10% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $66,102 per year, or $31.8 per hour.
Part Time Customer Experience Manager

Part Time Customer Experience Manager

Michaels Stores

Cincinnati, OH • On-site

$13 - $17.50/hr

Part-time

Medical, Dental, Vision, PTO

Posted 23 days ago

Michaels rating

4.8

Company rating: 4.8 out of 10

Based on 932 frontline employees who took The Breakroom Quiz

631st of 713 rated retailers

Job description

Store - CIN-WESTERN HILLS, OHDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
  • Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
  • Plan and lead the execution of class and in-store events in accordance with Company programs
  • Lead the omnichannel processes
  • Manage and execute shrink and safety programs
  • Assist with cash reconciliation and bank deposits
  • Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
  • Assist with the onboarding of new Team Members
  • Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
  • Serve as Manager on Duty (MOD)
  • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
  • Acknowledge customers, help locate the product and provide solutions
  • Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
  • Manage and execute the shrink and safety programs
  • Cross train in Custom Framing selling and production
  • In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager

Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires:

  • Retail management experience preferred

Physical Requirements

Work Environment

  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
  • If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Total Base Pay Range for this Position:

$13.00 - $17.50

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.comandMichaels.ca.The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visitwww.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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Employment Type: PART_TIME

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