On-Call Receptionist/Security Officer: P&G Plant & Warehouse (Pineville)
Job Summary: Under limited supervision, the Security Officer provides access control as a core function to ensure the safety and security of areas within the P&G plant, administrative building, and offsite warehouse. Excellent customer service is required for this position, with the responsibility to greet and check-in visitors and interact daily with the public, employees, and the client leadership team. This position performs a variety of administrative and clerical tasks for the client at the P&G plant to include security and protection of work site(s), personnel and assets.
General Responsibilities Include:
- Understanding and successfully executing post orders including enforcement of client and company policies, rules and regulations.
- Guarding property against damage, fire, theft, and illegal or unauthorized entry.
- Making periodic rounds about (patrols by foot) of buildings and grounds, examining doors, windows, and gates to ensure that they are properly secured.
- Performing searches of people, vehicles, buildings, and other assigned areas.
- Displaying courteous, respectful and professional interactions with the public and customers.
- Processing visitors and producing access badges.
- Monitoring traffic and parking.
- Maintaining composure and control in all situations.
- Effectively and coherently communicating over radio channels while initiating and responding to radio communications.
- Interviewing people to detect infringements and to investigate disturbances, complaints, thefts, vandalism and accidents or incidents.
- Reporting irregularities to management.
- Writing Daily Activity Reports and/or Incident Reports.
- Assisting management and law enforcement officials in emergency situations, apprehending unauthorized persons found on the property, etc.
- Maintaining high standards for work areas and appearance.
- Complying with established dress code/uniform requirements.
- Reporting all accidents and injuries in a timely manner.
- Ability to work in a constant state of alertness in a safe manner.
- Maintaining confidentiality and appropriate professionalism.
- Participating in regular safety meetings, safety training and hazard assessments.
- Performing all work in accordance with established safety and operational procedures.
- Maintaining regular and punctual attendance.
- Ability to work a varying schedule including nights, weekends, holidays and extended hours as business dictates.
- Attending company/job required training programs (classroom and virtual) as designated.
- May perform responsibilities of a Lead Security Officer or Sergeant as requested.
- May perform other duties and responsibilities as assigned.
Core Competencies:
- Commitment to Excellence
- Corporate Values
- Safety and Security
- Customer Service
- Teamwork
Job Specific Competencies:
- Adaptability
- Analytical Skills
- Communication Skills
- Conflict Resolution
- Independence
- Problem Solving
Working Environment: The employee will be required to work in a confined workspace such as a security guard post or patrol vehicle for extended periods of time and exposure to work assignments consisting of twelve-hour days and able to work day or night shifts as required. The majority of the work is performed in a plant setting with a wide variety of people in differing functions, personalities and abilities.
Physical Demands: The employee's work requires routine walking, standing, bending, pushing and/or pulling, and carrying items up to 50 lbs. Candidates will be required to successfully complete a post-offer pre-employment physical.
Reasonable Accommodation: It is DUS's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
Equal Opportunity Employer: Denali Universal Services is an Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.