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Overnight Shopify Chat Support Jobs (NOW HIRING)

NexRep, LLC

Resource Specialist

Portland, ME · On-site +1

Provide real time chat support to contractors while they service * Host one on one sessions with ... Daytime, Evening, and Overnight positions available. Weekend and holiday hours may be required to ...

NexRep, LLC

Resource Specialist

Portland, ME · On-site

Provide real time chat support to contractors while they service * Host one on one sessions with ... Daytime, Evening, and Overnight positions available. Weekend and holiday hours may be required to ...

Manly Bands

Customer Support Associate

Lindon, UT · On-site

$15.75 - $21.75/hr

Handle customer inquiries via phone, chat, and email with speed and personality * Become a product ... Shopify and/or Mac experience is a bonus, but not required Bonus Points If You... * Have a sense of ...

Swing Design

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Product Image Designer & Customer Support Specialist

Concord, MA · On-site

$22 - $28/hr

Create, update, and optimize product images for Shopify, Amazon, Walmart, eBay, and other sales ... phone, chat, and social media * Help resolve order-related questions and customer inquiries

Laltitude

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Operations Support Specialist (Ecommerce order processing)

Corona, CA · On-site

$22 - $23/hr

Accurately process incoming orders from multiple e-commerce platforms such as Amazon, Shopify ... chat and email platforms. * Thoroughly learn company products and utilize company websites and ...

New

Laltitude

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Operations Support Specialist (Ecommerce order processing)

Corona, CA · On-site

$22 - $23/hr

Accurately process incoming orders from multiple e-commerce platforms such as Amazon, Shopify ... chat and email platforms. * Thoroughly learn company products and utilize company websites and ...

New

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Overnight Shopify Chat Support information

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$14

$26

$44

How much do overnight shopify chat support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for overnight shopify chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Overnight Shopify Chat Support vs Shopify Customer Service Representative?

AspectOvernight Shopify Chat SupportShopify Customer Service Representative
Work HoursNight shifts, typically overnightDay shifts, regular business hours
Work EnvironmentRemote, online chat supportRemote or in-office, multi-channel support
Required SkillsChat communication, Shopify platform knowledgeCustomer service skills, Shopify familiarity
Industry UsageeCommerce, online retail

Overnight Shopify Chat Support focuses on providing customer assistance via live chat during night hours, primarily handling Shopify store inquiries. Shopify Customer Service Representatives may work during regular hours and handle multiple communication channels. Both roles require Shopify platform knowledge, but Overnight Shopify Chat Support emphasizes night shift availability and chat skills, while Customer Service Representatives often handle broader customer interactions during daytime hours.

More about Overnight Shopify Chat Support jobs
What cities are hiring for Overnight Shopify Chat Support jobs? Cities with the most Overnight Shopify Chat Support job openings:
What are the most commonly searched types of Shopify Chat Support jobs? The most popular types of Shopify Chat Support jobs are:
What states have the most Overnight Shopify Chat Support jobs? States with the most job openings for Overnight Shopify Chat Support jobs include:
What job categories do people searching Overnight Shopify Chat Support jobs look for? The top searched job categories for Overnight Shopify Chat Support jobs are:
Overnight Shopify Chat Support jobs near you
Infographic showing various Overnight Shopify Chat Support job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,179 per year, or $26 per hour.
Resource Specialist

Resource Specialist

NexRep, LLC

Portland, ME • On-site, Remote

Contractor

Posted 25 days ago

Job description

Job Status: Non-Exempt - Variable Hour
Job Summary: As a NexRep Resource Specialist, you will be the primary contact for independent marketplace contractors who perform customer and sales services for NexRep clients. Responsibilities include providing real time help while contractors provide service and analyzing metrics for NexRep's clients and their campaigns to ensure the client's performance goals are met. Other responsibilities include ensuring contractor adherence to their Independent Contractor Agreement and NexRep's client workflows and processes are adhered to by contractors providing services for them.
Essential Functions:
  • Provide real time chat support to contractors while they service
  • Host one on one sessions with contractors to increase performance and knowledge of the client's account
  • Review performance data and provide recommendations to the Operations Manage to meet client goals
  • Keep all client resources up to date
  • Communicate changes from the client to contractors
  • Host group sessions with contractors
  • Send and reply to messages from contractors
  • Review customer satisfaction data to identify trends for NexRep's clients
  • Provide detail scoring information to independent contractors

Requirements
Position Requirements:
  • Proficiency in Microsoft Office 365, including strong Excel skills
  • Ability to collaborate effectively with other team members
  • Ability to provide constructive feedback to agents
  • Attention to detail
  • Strong decision-making skills
  • Ability to work independently

Hours/Travel: Daytime, Evening, and Overnight positions available. Weekend and holiday hours may be required to meet client's needs. Travel to the NexRep client's location for business meetings may be required from time to time. NexRep will reimburse for travel expenses incurred.
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee.
NexRep provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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