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Overnight Retail Management Jobs (NOW HIRING)

KWI

Overnight Retail Support Specialist

Melville, NY · On-site

$22/hr

Overnight Retail Support Specialist Department: Support Employment Type: Full Time Location ... The Help Desk Analyst manages all support calls, and then work to troubleshoot, triages issues, and ...

KWI

Overnight Retail Support Specialist

Melville, NY

$22/hr

The Help Desk Analyst manages all support calls, and then work to troubleshoot, triages issues, and ... As a Overnight Retail Support Specialist, you excel at the below core competencies * Building ...

Hempie's

Overnight Retail Salesperson

Shacklefords, VA · On-site

$15/hr

... vibrant overnight team at Hempie's! If you want to be part of a growing industry and make a ... Participate in inventory management, stocking shelves, product displays, and maintaining a clean ...

Hempie's

Overnight Retail Salesperson

Shacklefords, VA · On-site

$13 - $15/hr

Participate in inventory management, stocking shelves, product displays, and maintaining a clean ... Perform additional overnight duties such as light cleaning, merchandising, and restocking as ...

Hempie's

Overnight Retail Salesperson

Raleigh, NC · On-site

$13 - $15/hr

... vibrant overnight team at Hempie's! If you want to be part of a growing industry and make a ... Participate in inventory management, stocking shelves, product displays, and maintaining a clean ...

Hempie's

Overnight Retail Salesperson

Raleigh, NC · On-site

$13 - $15/hr

Participate in inventory management, stocking shelves, product displays, and maintaining a clean ... Perform additional overnight duties such as light cleaning, merchandising, and restocking as ...

Delta Galil USA Inc

Retail Management

Santa Monica, CA · On-site

$22 - $26/hr

We are hiring for passionate and enthusiastic Retail leaders! (Full-Time and Part-Time) Manager ... Occasional travel, often with little advance notice may be required. (including air and overnight ...

DG PREMIUM BRANDS LLC

Retail Management

Santa Monica, CA · On-site

$22 - $26/hr

... Retail leaders! (Full-Time and Part-Time) Manager Position Summary: Join the Splendid family where ... Occasional travel, often with little advance notice may be required. (including air and overnight ...

Splendid

Retail Management

Santa Monica, CA · On-site

$22 - $26/hr

We are hiring for passionate and enthusiastic Retail leaders! (Full-Time and Part-Time) Manager ... Occasional travel, often with little advance notice may be required. (including air and overnight ...

CROSSMARK1

Retail Merchandiser Daytime/Overnight

Austin, TX · On-site

$13.75 - $16.75/hr

Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management. Seeking Short Term Overnight Retail ...

Andy Frain Services

Overnight Retail Security

Atlanta, GA

$16.75 - $19.25/hr

Make recommendations to management on better safety and loss prevention processes as identified during daily routine. * Have knowledge of any life safety systems, fire panels, CCTV system computer ...

Andy Frain Services

Overnight Retail Security

Atlanta, GA · On-site

$15.75 - $19.25/hr

Make recommendations to management on better safety and loss prevention processes as identified during daily routine. * Have knowledge of any life safety systems, fire panels, CCTV system computer ...

Nouria

Overnight Retail Team Member

Raymond, NH

Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving ... Communicate verbally and in writing with various management on store operations in a very quick ...

Nouria

Overnight Retail Team Member

Revere, MA · On-site

Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving ... Communicate verbally and in writing with various management on store operations in a very quick ...

Nouria

Overnight Retail Team Member

Worcester, MA · On-site

Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving ... Communicate verbally and in writing with various management on store operations in a very quick ...

Nouria

Overnight Retail Team Member

Lewiston, ME · On-site

Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving ... Communicate verbally and in writing with various management on store operations in a very quick ...

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How much do overnight retail management jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for overnight retail management in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Overnight Retail Manager, and why are they important?

To thrive as an Overnight Retail Manager, you need strong leadership, inventory management, and organizational skills, typically supported by retail experience and a high school diploma or higher. Familiarity with point-of-sale (POS) systems, inventory software, and scheduling tools is often required. Exceptional communication, problem-solving abilities, and the capacity to motivate teams during off-hours are standout soft skills. These competencies are crucial for ensuring smooth store operations, loss prevention, and effective team performance during overnight shifts.

What are some common challenges faced by overnight retail management, and how can they be addressed?

Overnight retail management often faces challenges like ensuring team productivity during late hours, maintaining store security, and handling limited staff availability. Managers must motivate their teams despite the unconventional hours, coordinate restocking and cleaning efficiently, and respond quickly to any unexpected issues such as inventory discrepancies or security concerns. Effective communication, strong organizational skills, and a proactive approach to problem-solving are crucial for overcoming these challenges and ensuring smooth operations throughout the night.

What are Overnight Retail Managers?

Overnight Retail Managers are professionals responsible for supervising and coordinating store operations during nighttime hours. Their duties typically include overseeing staff, managing inventory restocking, ensuring store security, and preparing the store for the next business day. They address any issues that arise during the night shift, maintain store standards, and ensure that all tasks are completed efficiently before morning. This role is crucial for stores that operate 24/7 or require overnight preparation for daily business.

What is the difference between Overnight Retail Management vs Retail Assistant Manager?

AspectOvernight Retail ManagementRetail Assistant Manager
CredentialsHigh school diploma; experience in retail managementHigh school diploma; some retail supervisory experience
Work EnvironmentPrimarily overnight shifts, handling store operationsDaytime shifts, assisting store management
Employer & Industry UsageRetail stores, supermarkets, convenience storesRetail stores, department stores, specialty shops

Overnight Retail Management focuses on managing store operations during overnight hours, including stock replenishment and security, often requiring management experience. Retail Assistant Managers support daily store functions, customer service, and staff supervision during regular hours. While both roles involve retail environments, Overnight Retail Management emphasizes overnight responsibilities, whereas Retail Assistant Managers work primarily during daytime hours with a broader focus on daily store operations.

More about Overnight Retail Management jobs
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What are the most commonly searched types of Retail Management jobs? The most popular types of Retail Management jobs are:
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What job categories do people searching Overnight Retail Management jobs look for? The top searched job categories for Overnight Retail Management jobs are:
Overnight Retail Management jobs near you
Infographic showing various Overnight Retail Management job openings in the United States as of May 2026, with employment types broken down into 60% Full Time, 38% Part Time, 1% Temporary, and 1% Contract. Highlights an 37% Physical, 12% Hybrid, and 51% Remote job distribution, with an average salary of $47,574 per year, or $22.9 per hour.
Overnight Retail Support Specialist

Overnight Retail Support Specialist

KWI

Melville, NY • On-site

$22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Overnight Retail Support Specialist
Department: Support
Employment Type: Full Time
Location: Melville, NY
Compensation: $22.00 / hour
Description
The Opportunity
The Overnight Retail Support Specialist is responsible for all support incidents generated from both internal teams and external retail clients, facilitating direct mobile application support for KWI's clients' stores. The Help Desk Analyst manages all support calls, and then work to troubleshoot, triages issues, and escalate issues to Senior Analysts and Team Management when necessary. The shift is Sunday to Thursday, 8pm to 5am. The first two weeks of training will be Monday to Friday from 9am to 6pm.
The Company
We are a small team with a big vision: to be the premier provider of cloud technology solutions for retailers. KWI offers a complete, unified commerce solution from a single database, specifically designed to help specialty retailers grow their business. Our portfolio of customers includes Pandora, Bluemercury, Tom Ford and many other globally recognizable brands.
We combine Point of Sale, Merchandising, Order Management, eCommerce, CRM, and Loss Prevention into one cloud-based platform. We are a Values and Mission driven organization, and we believe that if we develop and demonstrate leadership in our strategy, operations, and people, we will continue to drive product innovation and service excellence.
As a Overnight Retail Support Specialist, you excel at the below core competencies
  • Building strong customer relationships and delivering customer-centric solutions
  • Stepping up to address difficult issues, saying what needs to be said
  • Holding self and others accountable to meet commitments
  • Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

The impact you'll make
  • Escalate Priority 1 Tickets to Senior Analysts
  • Provide the very highest level of service to KWI's Clients
  • Solicit and expound upon all available information from the customer regarding details of system issues (hardware/software/network) & make every possible attempt to resolve
  • Identify and escalate open issues that represent risk
  • Troubleshoot, diagnose, and resolve mobile POS technical issues reported
  • Ensure calls are clearly documented and properly tracked
  • Provide restorative and/or maintenance actions where possible to resolve customer issues and follow up for any unresolved problems
  • Identify trends of incoming calls and report to Senior Analysts
  • Manage priority amongst multiple simultaneous requests
  • Ensure customers are kept well informed of the status of their requests
  • Make recommendations on standards and procedures for support operations

What you will bring
  • Experience dealing with customers and resolving customer problems
  • Must be capable of working under high pressure environment to get the job done quickly and effectively, with customer satisfaction being the ultimate measure of success
  • Self-starter in an entrepreneurial environment
  • Familiarity with the retail environment
  • Ability to work overnight schedule, including weekends and holidays

As a member of the KWI team you will receive
  • Full Medical, Dental and Vision
  • Annual bonus eligible
  • Free gym in the building
  • Generous PTO policy
  • Summer Fridays....all year round
  • Tuition Reimbursement
  • Discount from building café
  • 401(K) with a 50% company match (up to 6% of employee contribution)
  • Employee Referral Program
  • (1) Volunteer day each year

Our work space
We understand that our teams need flexibility, which is why we follow a hybrid schedule. Our in-office days of Monday, Tuesday and Thursday, and employees are allowed to work remotely on Wednesdays and Friday.
We are also a collaborative group and believe that getting together in person allows our team to do their best work. Together we enjoy monthly events, bagels every Thursday, a state-of-the-art coffee machine, a full snack pantry and many more surprise and delight moments throughout the year.
Our commitment to you
At KWI, we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.
With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all our team members to uphold these commitments.

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