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Overnight Reservations Agent Jobs (NOW HIRING)

Travelodge Vaughn

Front Desk Agent - Overnight

Vaughn, NM

$12.25 - $15.50/hr

We are currently searching for a Front Desk Agent - Overnight Why Work With Us? * It's a fun ... Handle reservations, cancellations, and room assignments * Assist guests with questions, directions ...

Travelodge Vaughn

Front Desk Agent - Overnight

Vaughn, NM · On-site

$12.25 - $15.50/hr

We are currently searching for a Front Desk Agent - Overnight Why Work With Us? * It's a fun ... Handle reservations, cancellations, and room assignments * Assist guests with questions, directions ...

Travelodge Vaughn

Front Desk Agent - Overnight

Vaughn, NM · On-site

$13 - $16.50/hr

We are currently searching for a Front Desk Agent - Overnight Why Work With Us? * It's a fun ... Handle reservations, cancellations, and room assignments * Assist guests with questions, directions ...

Travelodge Vaughn

Front Desk Agent - Overnight

Vaughn, NM · On-site

$12.25 - $15.50/hr

We are currently searching for a Front Desk Agent - Overnight Why Work With Us? * It's a fun ... Handle reservations, cancellations, and room assignments * Assist guests with questions, directions ...

RAFFLES

Overnight Front Desk Agent

Boston, MA

The Overnight Front Desk Agent welcomes and registers guests, presents statements, and collects ... Overnight Front Desk Agents select and block rooms for arriving guests, book same day reservations ...

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Overnight Reservations Agent information

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$11

$17

$22

How much do overnight reservations agent jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for overnight reservations agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by Overnight Reservations Agents and how can they be managed effectively?

Overnight Reservations Agents often encounter challenges such as handling high call volumes during peak times, managing last-minute booking requests, and resolving guest issues with limited on-site support. To manage these effectively, agents rely on strong communication skills, thorough knowledge of reservation systems, and clear protocols for escalating urgent matters. Support from a well-defined training program and access to comprehensive resources also helps agents provide excellent service even during overnight hours.

What does an Overnight Reservations Agent do?

An Overnight Reservations Agent is responsible for managing and processing reservation requests during overnight hours, often for hotels, car rentals, or travel services. Their duties include answering calls, responding to emails, entering reservation details into booking systems, and assisting guests with inquiries or changes to their bookings. They ensure that guests receive prompt and accurate service even outside of regular business hours. This role often requires strong communication skills, attention to detail, and the ability to work independently while maintaining excellent customer service.

What are the key skills and qualifications needed to thrive as an Overnight Reservations Agent, and why are they important?

To thrive as an Overnight Reservations Agent, you need strong customer service skills, attention to detail, and familiarity with reservation procedures, typically supported by a high school diploma or equivalent. Proficiency in reservation management systems (such as Opera or Sabre), phone systems, and basic computer applications is commonly required. Excellent communication, problem-solving abilities, and the capacity to work independently during off-hours are standout soft skills in this role. These qualifications ensure efficient handling of guest requests and reservations, maintaining service quality and guest satisfaction throughout nighttime shifts.

What is the difference between Overnight Reservations Agent vs Front Desk Agent?

AspectOvernight Reservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, front desk experience
Work EnvironmentNight shift, reservation and phone dutiesDay and evening shifts, guest check-in/out
Industry UsageHotels, resorts, hospitalityHotels, motels, hospitality
Common Search/ComparisonYesYes

While both roles are vital in hospitality, the Overnight Reservations Agent primarily handles reservations and guest inquiries during night hours, focusing on booking management. The Front Desk Agent manages guest check-ins, check-outs, and front desk operations during various shifts. Understanding these differences helps job seekers find the right position based on their skills and preferred work hours.

More about Overnight Reservations Agent jobs
What cities are hiring for Overnight Reservations Agent jobs? Cities with the most Overnight Reservations Agent job openings:
What are the most commonly searched types of Reservations Agent jobs? The most popular types of Reservations Agent jobs are:
What states have the most Overnight Reservations Agent jobs? States with the most job openings for Overnight Reservations Agent jobs include:
What job categories do people searching Overnight Reservations Agent jobs look for? The top searched job categories for Overnight Reservations Agent jobs are:
Overnight Reservations Agent jobs near you
Infographic showing various Overnight Reservations Agent job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Front Desk Agent - Overnight

Travelodge Vaughn

Vaughn, NM

$12.25 - $15.50/hr

Other

Retirement

Posted 8 days ago

Job description

Front Desk Agent

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients’ unique needs. HMC’s core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.

When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly – Results.

HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.

We are currently searching for a Front Desk Agent - Overnight

Why Work With Us?

  • It’s a fun company to work for!

  • We recognize efforts and reward results

  • Great benefits package, including industry leading 401K

  • Promotional opportunities with a growing company

Responsibilities

  • Greet guests and manage check-ins and check-outs

  • Handle reservations, cancellations, and room assignments

  • Assist guests with questions, directions, and local recommendations

  • Address and resolve guest concerns professionally

  • Maintain accurate guest records and room key inventory

  • Support front desk operations as needed

Requirements:

  • Experience with an IHG branded hotel highly desired

  • Be able to manage time effectively, complete required tasks on time

  • Knowledge of and ability to operate computer equipment and the reservations system.

Education & Experience:

  • High School diploma or equivalent required

  • Stable work history required

  • Strong understand of Microsoft Office products (Excel, Word, Outlook)

  • Need to be a team player – if you like to work on an island by yourself, this won’t be a good fit for you!

  • Must be able to convey information and ideas clearly

  • Must maintain composure and objectivity under pressure

  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary

  • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests

HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Apply