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Overnight Reservations Agent Jobs (NOW HIRING)

Crescent Hotels & Resorts LLC

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

This role manages the check-in and check-out experience, processes reservations and payments ... Schedule flexibility, including mornings, evenings, overnight shifts, weekends, and holidays, may ...

Crescent

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

This role manages the check-in and check-out experience, processes reservations and payments ... Schedule flexibility, including mornings, evenings, overnight shifts, weekends, and holidays, may ...

Warwick Hotel

Front Office Agent - Night Auditor

Dallas, TX · On-site

$16 - $19.75/hr

... overnight hours while performing essential auditing tasks. This position is responsible for ... Maintain accurate records of room availability, reservations, and billing information. * Coordinate ...

BINGHAMTON MOTOR INN CORP

Front Desk Agent

Edgewater, NJ · On-site

$18 - $19/hr

Competitive Compensation Job Summary We are seeking a positive, friendly full time, Overnight Front ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

BINGHAMTON MOTOR INN CORP

Front Desk Agent

Edgewater, NJ · On-site

$18 - $19/hr

Competitive Compensation Job Summary We are seeking a positive, friendly full time, Overnight Front ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

BINGHAMTON MOTOR INN CORP

Front Desk Agent

Edgewater, NJ · On-site

$18 - $19/hr

Competitive Compensation Job Summary We are seeking a positive, friendly full time, Overnight Front ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

Hamilton Inn

Front Desk Agent

Bessemer, AL · On-site

$10/hr

BESSEMER, AL JOB TYPE: FULL TIME / PART TIME / EVENING / OVERNIGHT PAY: $10/ HOUR | PAID WEEKLY ... Answer phone calls and handle guest inquiries or reservations * Provide information about hotel ...

CS RESORT MANAGER

Front Desk Agent

Hamburg, NJ · On-site

$17/hr

Reservations, including entering bookings into the computer, monitoring availability and taking ... Overnight availability is a plus * Hotel front desk experience is preferred. Enjoy Crystal Springs ...

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Overnight Reservations Agent information

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How much do overnight reservations agent jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for overnight reservations agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does an overnight reservations agent do?

An Overnight Reservations Agent is responsible for managing and processing reservation requests during overnight hours, often for hotels, car rentals, or travel services. Their duties include answering calls, responding to emails, entering reservation details into booking systems, and assisting guests with inquiries or changes to their bookings. They ensure that guests receive prompt and accurate service even outside of regular business hours. This role often requires strong communication skills, attention to detail, and the ability to work independently while maintaining excellent customer service.

What are the key skills and qualifications needed to thrive as an overnight reservations agent?

To thrive as an Overnight Reservations Agent, you need strong customer service skills, attention to detail, and familiarity with reservation procedures, typically supported by a high school diploma or equivalent. Proficiency in reservation management systems (such as Opera or Sabre), phone systems, and basic computer applications is commonly required. Excellent communication, problem-solving abilities, and the capacity to work independently during off-hours are standout soft skills in this role. These qualifications ensure efficient handling of guest requests and reservations, maintaining service quality and guest satisfaction throughout nighttime shifts.

What are some common challenges faced by overnight reservations agents and how can they be managed effectively?

Overnight Reservations Agents often encounter challenges such as handling high call volumes during peak times, managing last-minute booking requests, and resolving guest issues with limited on-site support. To manage these effectively, agents rely on strong communication skills, thorough knowledge of reservation systems, and clear protocols for escalating urgent matters. Support from a well-defined training program and access to comprehensive resources also helps agents provide excellent service even during overnight hours.

What is the difference between Overnight Reservations Agent vs Front Desk Agent?

AspectOvernight Reservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, front desk experience
Work EnvironmentNight shift, reservation and phone dutiesDay and evening shifts, guest check-in/out
Industry UsageHotels, resorts, hospitalityHotels, motels, hospitality
Common Search/ComparisonYesYes

While both roles are vital in hospitality, the Overnight Reservations Agent primarily handles reservations and guest inquiries during night hours, focusing on booking management. The Front Desk Agent manages guest check-ins, check-outs, and front desk operations during various shifts. Understanding these differences helps job seekers find the right position based on their skills and preferred work hours.

How to become an overnight reservations agent?

To become an overnight reservations agent, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems, such as property management software, and the ability to work overnight shifts are often required. Some employers may also prefer prior experience in hospitality or call center environments.

Is an overnight reservations agent a good job?

An overnight reservations agent is responsible for managing booking inquiries and reservations during nighttime hours, often requiring strong communication and computer skills. The job can offer flexible schedules and opportunities in the hospitality industry but may involve irregular hours and shift work that can impact work-life balance.
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Overnight Reservations Agent jobs near you
Infographic showing various Overnight Reservations Agent job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Overnight Guest Services - Part Time

Giri Hotel Management LLC

Norwood, MA • On-site

$18/hr

Part-time

Re-posted 23 days ago

Job description

Description
Job Description
We are seeking a friendly, customer service focused Overnight Guest Services Agent to join our team at Holiday Inn Express Norwood. This is a Part Time position located in Norwood, MA. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area. If you have a knack for customer service and previous service-related work experience, we'd like to meet you.

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