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Overnight Customer Service Jobs in Decatur, GA (NOW HIRING)

hajoca

Customer Service Representative

Atlanta, GA

$15.50 - $21/hr

Are you friendly and do you thrive on providing great customer service? Are you knowledgeable and service oriented? Are you an excellent communicator? If so, we'd like you to join our team as a ...

Walgreens

Customer Service Associate

Kennesaw, GA · On-site

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Sonsoftinc

Customer Service Representative

Alpharetta, GA

$15.50 - $21.25/hr

Customer Service Representatives also enjoy a defined career path with promotional opportunities; a casual work environment; paid company holidays; 24 hours paid sick time; and 14 days of paid ...

Smoothstar Tech

Intuit Customer Service

Atlanta, GA · On-site +1

$15.50 - $21/hr

Customer Service Representative Job Duties: * Interact with Turbo Tax customers via phone, focusing on tax related questions, data entry and navigation. * Research, analyze and determine an ...

Walgreens

Customer Service Associate

Ellenwood, GA · On-site

$12.75 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

AYS

Customer Service Representative

Atlanta, GA

$15.50 - $21/hr

Customer Service Representative Job Overview: As a Customer Service Representative at AYS Inc, you will be responsible for providing excellent customer service to our clients and their customers. You ...

Colony Roofers

Customer Service Representative

Atlanta, GA · Hybrid

$15.50 - $21/hr

Benefits: 401(k) Dental insurance Health insurance Opportunity for advancement Training & development Vision insurance Customer Service Representative Atlanta, GA | Full-Time | Hybrid Opportunity ...

Openwork, LLC

Customer Service Rep

Norcross, GA

$15 - $20.50/hr

As a Customer Service Representative, you will be responsible for assisting clients with product information and order updates, and working closely with internal teams to ensure excellent service ...

Walgreens

Customer Service Associate

Ellenwood, GA · On-site

$12.75 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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All JobsCustomer Service JobsOvernight Customer Service JobsOvernight Customer Service Jobs in Decatur, GA

Overnight Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do overnight customer service jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for overnight customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What are overnight customer service jobs?

Overnight customer service jobs involve assisting customers during overnight hours, typically outside of regular business times. Employees in these roles may answer phone calls, respond to emails or chats, and resolve customer issues or inquiries. These positions are common in industries that require 24/7 support, such as hospitality, retail, financial services, and tech companies. Overnight shifts usually run from late evening to early morning and may offer shift differentials or other incentives. Strong communication skills and the ability to work independently are important for success in this role.

What are some common challenges faced by Overnight Customer Service representatives, and how can they be managed?

Overnight Customer Service representatives often encounter challenges such as handling high volumes of inquiries with limited immediate supervision and managing customer issues that may be more urgent due to the late hours. Additionally, working overnight shifts can impact personal routines and require strong self-motivation. Successful representatives typically develop effective time-management skills, maintain clear communication with team members during shift changes, and utilize available resources to resolve issues efficiently. Employers often provide training and support to help overnight staff adapt and thrive in this unique work environment.

What is the difference between Overnight Customer Service vs Customer Support Specialist?

AspectOvernight Customer ServiceCustomer Support Specialist
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on company
Work EnvironmentCall centers, remote, or office settings with night shiftsOffice, remote, or call centers during regular business hours
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service skills
Industry UsageCommon in retail, tech, and service industries with 24/7 supportUsed across various industries for client interaction and support

Overnight Customer Service roles focus on providing support during night hours, often requiring specific shift schedules. Customer Support Specialists typically work during regular hours but share similar skills and credentials. The main difference lies in the work hours and environment, with overnight roles catering to 24/7 operations and support specialists serving daytime needs.

What are the key skills and qualifications needed to thrive as an Overnight Customer Service Representative, and why are they important?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, resilience, and the ability to stay focused during night shifts are crucial soft skills for this role. These skills and qualities ensure that customer needs are met efficiently and professionally, even during off-peak hours when support is critical.
What are the most commonly searched types of Customer Service jobs in Decatur, GA? The most popular types of Customer Service jobs in Decatur, GA are:
What are popular job titles related to Overnight Customer Service jobs in Decatur, GA? For Overnight Customer Service jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Overnight Customer Service jobs in Decatur, GA look for? The top searched job categories for Overnight Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Overnight Customer Service jobs? Cities near Decatur, GA with the most Overnight Customer Service job openings:
Overnight Customer Service jobs near you
Infographic showing various Overnight Customer Service job openings in Decatur, GA as of June 2026, with employment types broken down into 40% Full Time, 52% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

Customer Service Representative (CSR 1)

Kinsmith Finance

Decatur, GA • On-site

$13 - $14/hr

Full-time

PTO

Posted 27 days ago

Job description

Description
Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, you'll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do
  • Greet and assist customers in person and by phone
  • Process loan applications and payments
  • Answer questions about accounts and loan options
  • Work with customers to find solutions if they become past due
  • Maintain accurate customer records
  • Work with your team to meet branch goals

What We're Looking For
  • Strong people and communication skills
  • Dependable and organized
  • Positive attitude and strong work ethic
  • Customer service or retail experience preferred

Why Work at Kinsmith
  • Monthly performance bonuses up to $1300
  • Paid training
  • Paid time off
  • Opportunities for promotion

Many of our managers started as Customer Service Representatives.
Qualified applicants should have:
  • Strong communication, organizational, and problem-solving skills.
  • Prior Finance, Retail, or Sales experience.
  • Ability to work beyond our standard weekday hours if necessary to meet business goals.
  • Basic Computer Proficiency
  • High school diploma or equivalent
  • Valid driver's license, reliable personal transportation

Apply