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Overnight Csr Jobs (NOW HIRING)

Circle K

Overnight Customer Service Rep

Davenport, FL · On-site

$14.25 - $19.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

PLS

Overnight Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

PLS

Overnight Customer Service Representative

El Paso, TX · On-site

$14.50 - $19.75/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

PLS

Overnight Customer Service Representative

Medford, MA

$16.75 - $22.75/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

PLS

Overnight Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

Circle K

Overnight Customer Service Rep

Davenport, FL

$14.25 - $19.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

PLS

Overnight Customer Service Representative

Chelsea, MA · On-site

$15 - $17/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

PLS

Overnight Customer Service Representative

Mesa, AZ · On-site

$15.75 - $21.50/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

PLS

Overnight Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

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Overnight Csr information

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How much do overnight csr jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for overnight csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an overnight CSR?

An Overnight Customer Service Representative (CSR) is a professional who provides customer support during nighttime hours, typically when most other staff are unavailable. Their responsibilities often include handling customer inquiries, resolving issues, processing orders, and ensuring customer satisfaction outside of regular business hours. Overnight CSRs may work in various industries, such as retail, hospitality, or call centers, and are essential for maintaining 24/7 service. They need strong communication skills, patience, and the ability to work independently. This role is ideal for those who prefer or are required to work non-traditional hours.

What are the key skills and qualifications needed to thrive as an overnight CSR?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and chat platforms is typically required. Patience, resilience, and the ability to work independently during late hours are essential soft skills for this role. These skills ensure effective customer support, maintain service quality overnight, and help manage challenging situations when supervisory support may be limited.

What are some unique challenges faced by overnight CSRs, and how can they be managed?

Overnight Customer Service Representatives often encounter challenges such as working with limited supervision, managing fatigue during non-traditional hours, and handling urgent customer issues when other departments may not be available. To succeed, it's important to develop strong time management skills, utilize available resources efficiently, and maintain clear communication with day-shift colleagues for seamless service. Many employers provide additional support or incentives for overnight staff, and teamwork within the overnight crew is essential for managing workload and maintaining morale.

What is the difference between Overnight Csr vs Customer Service Associate?

FeatureOvernight CsrCustomer Service Associate
Work HoursNight shifts, typically overnightDay shifts, regular business hours
Work EnvironmentWarehouse, call center, or retailRetail store, call center, or office
Required SkillsCustomer service, communication, problem-solvingCustomer service, communication, problem-solving
CertificationsNone typically requiredNone typically required

Both Overnight Csr and Customer Service Associate roles involve customer interaction and require strong communication skills. The main difference lies in their work hours and environment, with Overnight Csr working night shifts often in warehouses or call centers, while Customer Service Associates typically work during daytime hours in retail or office settings.

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Overnight Csr jobs near you
Infographic showing various Overnight Csr job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Overnight Customer Service Representative

Grandville, MI • On-site

Planet Fitness
Health and Personal Care Stores • 501 - 1,000 employees
Learn more about Planet Fitnessexternal

$14.50/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 20 days ago

Planet Fitness rating

5.5

Company rating: 5.5 out of 10

Based on 608 frontline employees who took The Breakroom Quiz

Job description

We are seeking aCustomer Service Representativeto join our team!As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience!

Why you should join Planet Fitness:

  • Great growth opportunities - we are a dynamic and growing company
  • Set Schedule
  • Medical, Dental and Vision insurance benefits (available to eligible employees)
  • Employee Referral Bonus Program
  • This position has a $1/hour premium added to any hours worked 10:00 PM-6:00 AM.
  • FREE Black Card Membership
  • 401(k) with generous employer match
  • Profit sharing program!
  • A sparkling clean work environment (where we all pitch in to keep the club pristine!)
  • Contribute to changing people's lives every day by helping us create a healthier Planet
  • Work hard play hard with an amazing group of talented, dynamic team members
  • Employee Assistance Program (EAP)

Some of your responsibilities will include:

  • The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests.
  • Respond to member questions and concerns in a timely and professional manner.
  • Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities.

Qualifications and Physical Demands:

  • Must be 18 years of age or older.
  • Punctuality and reliability is a must.
  • Customer service experience preferred.
  • Continual standing and walking during your shift.
  • Continual talking to members and potential members in person and on the phone during your shift.
  • Must be able to lift 45 pounds.

What It Means to Join the Planet Fitness Team:

  • It means embodying our EPIC core values: Executional Excellence, People First, Integrity and Customer Mania.
  • It means being part of a company that cares about improving the health and well-being of our communities.
  • It means being a part of a supportive, engaging, inclusive workforce that values diversity and creates an environment where everyone can feel they belong.
  • It means encouraging professional growth and development.
  • It means creating a positive impact in our local communities through philanthropic initiatives.
  • It means being part of a brand of which you can be proud!

Equal Opportunity Employer

What Planet Fitness employees say

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About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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