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Overnight Call Center Jobs in Decatur, GA (NOW HIRING)

Comsult Connect

Call Center Representative

Atlanta, GA

$15.50 - $19.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a Call Center Representative, you will be the front line of our organization's customer service efforts ...

SkillBridge Academy

Call Center Representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Cincinnati, OH, USA . This entry-level position is ideal for individuals looking to build a ...

New

Net Commesh

Call Center Representative

Atlanta, GA · On-site

$13.75 - $17.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a Call Center Representative, you will be the front line of our organization's customer service efforts ...

Ova Technologies

: Call Center Agent

Alpharetta, GA · On-site +1

$14.75 - $19.25/hr

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle inbound and outbound customer calls, resolve inquiries, provide product and service information, and ...

Confident Staff Solutions

Call Center Agent

Alpharetta, GA

$14.75 - $19.25/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes ...

AYS

Call Center Agent

Atlanta, GA · Remote

$14.50 - $19/hr

Call Center Agent Location; Remote Job Overview: As a Call Center Agent at AYS Inc, you will be responsible for handling incoming and outgoing calls from customers and providing them with excellent ...

Hiregy

Call Center Specialist

Alpharetta, GA · On-site

$20/hr

Call Center Specialist (Banking) Location: Alpharetta, GA 30022 - This position is onsite Pay: $20.00 per hour Type: Direct hire Schedule: Must be open department hours M-F, 8:00 AM to 8:00 PM EST ...

Intralot

Call Center Operator

Peachtree Corners, GA

High school diploma or equivalent training and experience. * 3 years customer service experience, preferably in a technical call center environment * Call tracking system experience * Outstanding ...

A Smile 4 U

Call Center Representative

Alpharetta, GA · On-site

$15.50 - $19.50/hr

Monday-Friday, 8:00 AM-5:00 PM About Us We're excited to welcome a positive, upbeat, friendly, and motivated full-time Bilingual Call Center Representative to our growing team; who is passionate ...

RemX

Be Seen First

Call Center Rep Banking

Alpharetta, GA · On-site

$20/hr

Seeking Call Center Representatives with Banking experience for a busy call center in Alpharetta GA. This is a Direct Hire opportunity. Opportunities are on-site in Alpharetta )(25 mi commute ...

Service Gurus Inc

Be Seen First

Call Center Representative

Atlanta, GA · On-site

$17 - $25/hr

We specialize in call center job placements such as sales and debt collections. We operate from Atlanta, GA, Charlotte NC, and Niagara Falls NY.

Tele Specialists

Call Center Agent

Atlanta, GA

$14.50 - $19/hr

Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift position, requiring twelve-hour shifts from 10:30 AM to 11:00 PM. About Us: TeleSpecialists is ...

Emory Healthcare

Call Center Associate

Tucker, GA · On-site

Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This role ...

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All JobsOvernight Call Center JobsOvernight Call Center Jobs in Decatur, GA

Overnight Call Center information

See Decatur, GA salary details

$10

$17

$24

How much do overnight call center jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for overnight call center in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What are some unique challenges faced by employees in an overnight call center role, and how can they be managed?

Overnight call center employees often face challenges such as maintaining focus during late hours, managing fatigue, and adapting to a reversed sleep schedule. To overcome these, it's important to establish a consistent sleep routine, use strategies to stay alert during shifts (like taking short breaks and staying hydrated), and communicate regularly with team members for support. Many organizations also provide wellness resources and opportunities for overnight staff to connect and debrief, which helps foster a collaborative and supportive environment.

Is overnight one day?

In the context of an overnight call center job, the term 'overnight' typically refers to a shift that lasts through the night, often spanning approximately 8 to 12 hours, and does not mean a single calendar day. These shifts usually start in the evening and end in the morning, requiring employees to work during late hours and sometimes overnight hours. The specific schedule can vary depending on the employer and the company's operational needs.

What time is considered overnight?

For an overnight call center job, the overnight shift typically runs from late evening to early morning, commonly between 10:00 PM and 6:00 AM. Exact hours can vary by employer, but the shift generally covers hours outside of regular daytime schedules. Employees working overnight shifts often need to adapt to working during nighttime hours and may require specific scheduling flexibility.

What Are Overnight Call Center Jobs?

Overnight call center jobs are customer support or IT support jobs. Many facilities, such as hospitals, police stations, and other public buildings remain open 24 hours a day and may need technical support at any time. Similarly, some services, such as credit card and banking services must be able to address customer issues, such as lost or stolen cards or identity theft at any time day or night. At an overnight call center, your duties are to answer inbound telephone calls on the night shift and troubleshoot customer or user issues.

Is overnight one word or two?

In the context of an overnight call center job, the term is typically written as one word: 'overnight.' This describes a work shift that occurs during the night hours and is commonly hyphenated or combined into a single word in job descriptions and schedules.

What is the difference between Overnight Call Center vs Customer Service Representative?

AspectOvernight Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, 10 PM to 6 AMDaytime or flexible hours, generally 8 AM to 6 PM
Work EnvironmentCall centers, often in a shared office settingOffice, retail, or remote settings
Required SkillsCommunication, patience, problem-solvingCommunication, problem-solving, customer interaction skills
Industry UsageCustomer support, technical support, salesCustomer support, sales, administrative roles

While both roles involve customer interaction, an Overnight Call Center primarily operates during nighttime hours in a call center environment, focusing on support or sales. Customer Service Representatives typically work during daytime hours and may work in various settings. The roles share similar skills but differ mainly in work hours and environment.

What are the key skills and qualifications needed to thrive as an Overnight Call Center Representative, and why are they important?

To thrive as an Overnight Call Center Representative, you need excellent verbal communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is often required. Strong stress management, patience, and the ability to work independently are key soft skills for excelling during non-traditional hours. These skills ensure effective customer support, accurate information handling, and reliable service when supervision may be limited.

What are overnight call center jobs?

Overnight call center jobs involve working late night or early morning shifts to provide customer service, technical support, or emergency assistance outside of regular business hours. Employees in these roles answer calls, resolve issues, and often handle inquiries from customers in different time zones. These positions may require strong communication skills, patience, and the ability to stay alert during nontraditional work hours. Overnight call center jobs can be found in industries like healthcare, telecommunications, and finance. Some positions may offer remote or hybrid work options.
More about Overnight Call Center jobs
What are the most commonly searched types of Call Center jobs in Decatur, GA? The most popular types of Call Center jobs in Decatur, GA are:
What job categories do people searching Overnight Call Center jobs in Decatur, GA look for? The top searched job categories for Overnight Call Center jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Overnight Call Center jobs? Cities near Decatur, GA with the most Overnight Call Center job openings:
Overnight Call Center jobs near you
Infographic showing various Overnight Call Center job openings in Decatur, GA as of June 2026, with employment types broken down into 63% Full Time, 23% Part Time, 5% Temporary, and 9% Contract. Highlights an 77% In-person, and 23% Remote job distribution, with an average salary of $36,375 per year, or $17.5 per hour.

Call Center Representative

Comsult Connect

Atlanta, GA

$15.50 - $19.25/hr

Other

Posted 13 days ago

Job description

Job Title:Call Center Representative
Location: Atlanta, GA
Department: Customer Service
Job Summary:As a Call Center Representative, you will be the front line of our organization's customer service efforts, playing a vital role in ensuring our customers receive exceptional service and support. You will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and providing accurate information about our products and services.
Key Responsibilities:
  • Manage a high volume of inbound and outbound calls in a timely manner
  • Provide accurate information in response to customer inquiries
  • Document all call details and interactions in the database
  • Resolve customer issues efficiently and effectively according to company policies
  • Maintain a positive attitude and professional demeanor during all interactions
  • Educate customers about products and services to enhance their experience
Qualifications:
  • High school diploma or equivalent; associate or bachelor's degree preferred
  • Proven experience in a customer service or call center role
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and a customer-oriented mindset
  • Ability to multitask and manage time effectively in a fast-paced environment
  • Proficient in using computer systems and phone technology

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