1

Overnight Call Center Jobs in Decatur, GA (NOW HIRING)

Call Center Agent

Atlanta, GA

$14.50 - $19/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

New

High school diploma or equivalent training and experience. * 3 years customer service experience, preferably in a technical call center environment * Call tracking system experience * Outstanding ...

As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here! The first 4-6 weeks consist of training from 10:00 am to 6:30 ...

As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here! The first 4-6 weeks consist of training from 10:00 am to 6:30 ...

Be Seen First

Call Center Representative

Atlanta, GA · On-site

$17 - $25/hr

We specialize in call center job placements such as sales and debt collections. We operate from Atlanta, GA, Charlotte NC, and Niagara Falls NY.

And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...

And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...

Full Time Call Center Agent Immediately hiring Full Time Call Center Agents at AMTI! Call Center Agents at AMTI provide friendly, professional, and comprehensive support to our clients' customers.

Call Center Agent

Atlanta, GA

$14.50 - $19/hr

Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift position, requiring twelve-hour shifts from 10:30 AM to 11:00 PM. About Us: TeleSpecialists is ...

Call Center Agent

Atlanta, GA · On-site

$14.75 - $19.25/hr

Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift position, requiring twelve-hour shifts from 10:30 AM to 11:00 PM About Us: TeleSpecialists is ...

Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This role ...

Emory Healthcare Call Center Associate Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and ...

The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This role manages incoming ...

And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...

Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This role ...

And more The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This role manages ...

Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This role ...

And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...

next page

Showing results 1-20

Overnight Call Center information

See Decatur, GA salary details

$10

$17

$24

How much do overnight call center jobs pay per hour?

As of May 31, 2026, the average hourly pay for overnight call center in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What Are Overnight Call Center Jobs?

Overnight call center jobs are customer support or IT support jobs. Many facilities, such as hospitals, police stations, and other public buildings remain open 24 hours a day and may need technical support at any time. Similarly, some services, such as credit card and banking services must be able to address customer issues, such as lost or stolen cards or identity theft at any time day or night. At an overnight call center, your duties are to answer inbound telephone calls on the night shift and troubleshoot customer or user issues.

What are the key skills and qualifications needed to thrive as an Overnight Call Center Representative, and why are they important?

To thrive as an Overnight Call Center Representative, you need excellent verbal communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is often required. Strong stress management, patience, and the ability to work independently are key soft skills for excelling during non-traditional hours. These skills ensure effective customer support, accurate information handling, and reliable service when supervision may be limited.

What are some unique challenges faced by employees in an overnight call center role, and how can they be managed?

Overnight call center employees often face challenges such as maintaining focus during late hours, managing fatigue, and adapting to a reversed sleep schedule. To overcome these, it's important to establish a consistent sleep routine, use strategies to stay alert during shifts (like taking short breaks and staying hydrated), and communicate regularly with team members for support. Many organizations also provide wellness resources and opportunities for overnight staff to connect and debrief, which helps foster a collaborative and supportive environment.

What is the difference between Overnight Call Center vs Customer Service Representative?

AspectOvernight Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, 10 PM to 6 AMDaytime or flexible hours, generally 8 AM to 6 PM
Work EnvironmentCall centers, often in a shared office settingOffice, retail, or remote settings
Required SkillsCommunication, patience, problem-solvingCommunication, problem-solving, customer interaction skills
Industry UsageCustomer support, technical support, salesCustomer support, sales, administrative roles

While both roles involve customer interaction, an Overnight Call Center primarily operates during nighttime hours in a call center environment, focusing on support or sales. Customer Service Representatives typically work during daytime hours and may work in various settings. The roles share similar skills but differ mainly in work hours and environment.

What are the most commonly searched types of Call Center jobs in Decatur, GA? The most popular types of Call Center jobs in Decatur, GA are:
What are popular job titles related to Overnight Call Center jobs in Decatur, GA? For Overnight Call Center jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Overnight Call Center jobs in Decatur, GA look for? The top searched job categories for Overnight Call Center jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Overnight Call Center jobs? Cities near Decatur, GA with the most Overnight Call Center job openings:
Infographic showing various Overnight Call Center job openings in Decatur, GA as of May 2026, with employment types broken down into 63% Full Time, 23% Part Time, 5% Temporary, and 9% Contract. Highlights an 77% In-person, and 23% Remote job distribution, with an average salary of $36,375 per year, or $17.5 per hour.

$14.50 - $19/hr

Other

Posted yesterday


Job description

Job Description

  • Polished and approachable.

  • Strong communication skills.

  • Organized and dependable.

  • Enjoys working with people.

If you enjoy being the first friendly face, apply today!

Call Center Agent

Introduction:
Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you’ll support customers through professional and positive conversations.

Responsibilities:

  • Engage in clear and courteous customer conversations.

  • Provide accurate information and assistance.

  • Maintain quality and consistency in interactions.

  • Support team performance goals.

  • Uphold service standards and professionalism.

What We Offer:

  • Structured training and coaching.

  • Opportunities for growth and advancement.

  • Performance-based incentives.

  • A supportive, team-driven environment.

Apply now and build valuable experience!

Qualifications:
Qualifications

  • Confident and clear communicator.

  • Patient and solution-focused.

  • Reliable and motivated.

  • Comfortable in fast-paced environments.

Additional Information

  • Competitive salary

  • Growth opportunities within the organization

  • Professional development and skill-building support

  • Collaborative and structured work environment

  • Stable, full-time position with long-term potential