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Online Call Center Jobs in Decatur, GA (NOW HIRING)

Call Center

Marietta, GA · On-site +1

$18 - $20/hr

Remote Call Center Representative Hybrid Training Fully Remote $18-$20/hour Full-Time | Monday-Friday | 8:00 AM-4:30 PM A Women's Health practice in Cobb County looking for a compassionate, organized ...

Call Center

Atlanta, GA

$15.50 - $19.25/hr

Call Center Job Category: POC Operations Requisition Number: CALLC001887 Posted: March 12, 2024 Full-Time Location: Atlanta, GA 30318, USA Description Responsibilities * Providing first-line support ...

Call Center ManagerLocation: Atlanta, GA, 30303Skills: Call Center We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will ...

Call Center Evening

Atlanta, GA · On-site

$12.58 - $18.52/hr

Call Center Morning Location: Atlanta, GA, 30303Skills Required: * Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast ...

Call Center

Atlanta, GA · On-site

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

Call Center

Atlanta, GA

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

Call Center

Atlanta, GA · On-site

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

Call Center Agents

Atlanta, GA

$14.50 - $19/hr

Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes, helping them ...

Call Center Specialist (Banking) Location: Alpharetta, GA 30022 - This position is onsite Pay: $20.00 per hour $23.00 per hour with (2)+ years of banking call center/compliance Type: Direct hire ...

Call Center Representative

Atlanta, GA · On-site

$13.75 - $17.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a Call Center Representative, you will be the front line of our organization's customer service efforts ...

Call Center Representative

Atlanta, GA

$15.50 - $19.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a Call Center Representative, you will be the front line of our organization's customer service efforts ...

Call Center Agents at AMTI provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll ...

Call Center Specialist (Banking) Location: Alpharetta, GA 30022 - This position is onsite Pay: $19.00 per hour $22.00 per hour with (2)+ years of banking call center/compliance Type: Direct hire ...

Call Center Agent

Alpharetta, GA

$14.75 - $19.25/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes ...

Call Center Agent

Atlanta, GA

$14.50 - $19/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

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Online Call Center information

See Decatur, GA salary details

$10

$17

$24

How much do online call center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for online call center in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Online Call Center Agent, and why are they important?

To thrive as an Online Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and live chat platforms is highly valued. Patience, active listening, and adaptability are essential soft skills that help agents handle diverse customer interactions effectively. These skills and tools are crucial for delivering efficient, high-quality support and ensuring customer satisfaction in a virtual environment.

What is the difference between Online Call Center vs Customer Service Representative?

AspectOnline Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote or office-based, handling inbound/outbound calls via phone or chatOffice or remote, interacting with customers via phone, email, or chat
Industry UsageCommon in call centers, tech support, sales, and customer service sectorsWidely used across retail, telecom, banking, and service industries

Online Call Center roles focus on managing customer interactions through digital channels like phone and chat, often requiring specific technical setup. Customer Service Representatives provide support across various channels and industries. Both roles require strong communication skills and customer focus, but Online Call Center positions often emphasize remote work and technical proficiency.

What is an online call center?

An online call center is a virtual customer service operation where agents handle customer inquiries, support requests, and other communications using internet-based tools rather than working from a physical call center location. Agents may work from home or remote offices and use software to manage calls, chats, and emails. Online call centers are commonly used by companies to provide 24/7 support, improve flexibility, and reduce overhead costs while maintaining high-quality customer service.

How does an online call center agent typically collaborate with team members and supervisors?

Online call center agents usually work as part of a larger team where regular communication with supervisors and colleagues is essential. Collaboration often takes place through digital channels such as team chats, video meetings, and shared knowledge bases, allowing agents to quickly share updates, ask questions, and receive feedback. Supervisors provide ongoing support, performance reviews, and training to help agents improve their skills and resolve complex customer issues. This structure helps ensure consistent service quality and fosters a supportive, connected remote work environment.
What are the most commonly searched types of Call Center jobs in Decatur, GA? The most popular types of Call Center jobs in Decatur, GA are:
What job categories do people searching Online Call Center jobs in Decatur, GA look for? The top searched job categories for Online Call Center jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Online Call Center jobs? Cities near Decatur, GA with the most Online Call Center job openings:
Infographic showing various Online Call Center job openings in Decatur, GA as of June 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 68% Full Time, 20% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,375 per year, or $17.5 per hour.
Call Center

Call Center

Avery Partners

Marietta, GA • On-site, Remote

$18 - $20/hr

Other

Posted 3 days ago


Job description

Remote Call Center Representative

Hybrid Training Fully Remote $18–$20/hour Full-Time | Monday–Friday | 8:00 AM–4:30 PM

A Women's Health practice in Cobb County looking for a compassionate, organized, and dependable Call Center Representative to serve as the first point of contact for patients while supporting a growing women's health team.

This role begins with 3 months of onsite training at the West Cobb location before transitioning to fully remote work.

Job Duties:

Manage a high volume of incoming patient calls with professionalism and empathy Respond to patient emails and Klara messages promptly Support scheduling and patient inquiries Assist with fax management and documentation Collaborate with internal teams regarding insurance and patient questions Deliver an exceptional patient experience every day

Qualifications:

Experience in a call center, medical office, or customer service environment preferred Familiarity with healthcare systems such as ModMed/EMA preferred Experience with Availity, Cigna, and UHC portals a plus Strong communication and multitasking skills Self-motivated with the ability to work independently from home Reliable high-speed internet and dedicated workspace

Why Join Us?

Fully remote after training Supportive healthcare team environment Consistent weekday schedule Meaningful work helping patients every day

If qualified, email UPDATED resume to Ellen.Watson@averypartners.com


Avery Partners logo

About Avery Partners

Sourced by ZipRecruiter

Established in 2004, Avery Partners was founded by staffing industry veteran Jeff Moore. Avery Partners supplies world class Consulting, Outsourcing and Staffing services across multiple industries. Our recruiters are experts in their fields and deliver 2nd to none services for our clients. Throughout the years Avery Partners has proven time and again its commitment to the success of its clients through both short-term tactical and long-term consulting, outsourcing and staffing initiatives. Avery Partners has progressed from a standard to a preferred to a strategic partner with many of client’s.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Roswell, GA, US

Year founded

2004

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