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Overnight Call Center Jobs in Decatur, GA (NOW HIRING)

Chicken Salad Chick

Call Center

Atlanta, GA

$15.50 - $19.25/hr

Call Center Job Category: POC Operations Requisition Number: CALLC001887 Posted: March 12, 2024 Full-Time Location: Atlanta, GA 30318, USA Description Responsibilities * Providing first-line support ...

thryvlgbt

Call Center Evening

Atlanta, GA

$12.58 - $18.52/hr

Call Center Morning Location: Atlanta, GA, 30303Skills Required: * Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast ...

thryvlgbt

Call Center Manager

Atlanta, GA

Call Center ManagerLocation: Atlanta, GA, 30303Skills: Call Center We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will ...

Chicken Salad Chick

Call Center

Atlanta, GA · On-site

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

Vitalsearchgroup

Call Center Manager

Atlanta, GA

Oversee daily call center operations to ensure timely, professional, and compassionate service * Manage key parts of the admissions process, including inquiry handling, insurance verification, intake ...

SSRG Cake, LLC - 07

Call Center

Atlanta, GA

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

Chicken Salad Chick

Call Center

Atlanta, GA · On-site

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

Confident Staff Solutions

Call Center Agents

Atlanta, GA

$14.50 - $19/hr

Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes, helping them ...

Hiregy

Call Center Specialist

Alpharetta, GA

$20 - $23/hr

Call Center Specialist (Banking) Location: Alpharetta, GA 30022 - This position is onsite Pay: $20.00 per hour $23.00 per hour with (2)+ years of banking call center/compliance Type: Direct hire ...

Comsult Connect

Call Center Representative

Atlanta, GA

$15.50 - $19.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a Call Center Representative, you will be the front line of our organization's customer service efforts ...

Net Commesh

Call Center Representative

Atlanta, GA · On-site

$13.75 - $17.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a Call Center Representative, you will be the front line of our organization's customer service efforts ...

Hiregy

Call Center Specialist

Alpharetta, GA

$19 - $22/hr

Call Center Specialist (Banking) Location: Alpharetta, GA 30022 - This position is onsite Pay: $19.00 per hour $22.00 per hour with (2)+ years of banking call center/compliance Type: Direct hire ...

Confident Staff Solutions

Call Center Agent

Alpharetta, GA

$14.75 - $19.25/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes ...

AYS

Call Center Agent

Atlanta, GA · Remote

$14.50 - $19/hr

Call Center Agent Location; Remote Job Overview: As a Call Center Agent at AYS Inc, you will be responsible for handling incoming and outgoing calls from customers and providing them with excellent ...

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Overnight Call Center information

See Decatur, GA salary details

$10

$17

$24

How much do overnight call center jobs pay per hour?

As of May 31, 2026, the average hourly pay for overnight call center in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What Are Overnight Call Center Jobs?

Overnight call center jobs are customer support or IT support jobs. Many facilities, such as hospitals, police stations, and other public buildings remain open 24 hours a day and may need technical support at any time. Similarly, some services, such as credit card and banking services must be able to address customer issues, such as lost or stolen cards or identity theft at any time day or night. At an overnight call center, your duties are to answer inbound telephone calls on the night shift and troubleshoot customer or user issues.

What are the key skills and qualifications needed to thrive as an Overnight Call Center Representative, and why are they important?

To thrive as an Overnight Call Center Representative, you need excellent verbal communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is often required. Strong stress management, patience, and the ability to work independently are key soft skills for excelling during non-traditional hours. These skills ensure effective customer support, accurate information handling, and reliable service when supervision may be limited.

What are some unique challenges faced by employees in an overnight call center role, and how can they be managed?

Overnight call center employees often face challenges such as maintaining focus during late hours, managing fatigue, and adapting to a reversed sleep schedule. To overcome these, it's important to establish a consistent sleep routine, use strategies to stay alert during shifts (like taking short breaks and staying hydrated), and communicate regularly with team members for support. Many organizations also provide wellness resources and opportunities for overnight staff to connect and debrief, which helps foster a collaborative and supportive environment.

What is the difference between Overnight Call Center vs Customer Service Representative?

AspectOvernight Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, 10 PM to 6 AMDaytime or flexible hours, generally 8 AM to 6 PM
Work EnvironmentCall centers, often in a shared office settingOffice, retail, or remote settings
Required SkillsCommunication, patience, problem-solvingCommunication, problem-solving, customer interaction skills
Industry UsageCustomer support, technical support, salesCustomer support, sales, administrative roles

While both roles involve customer interaction, an Overnight Call Center primarily operates during nighttime hours in a call center environment, focusing on support or sales. Customer Service Representatives typically work during daytime hours and may work in various settings. The roles share similar skills but differ mainly in work hours and environment.

More about Overnight Call Center jobs
What are the most commonly searched types of Call Center jobs in Decatur, GA? The most popular types of Call Center jobs in Decatur, GA are:
What are popular job titles related to Overnight Call Center jobs in Decatur, GA? For Overnight Call Center jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Overnight Call Center jobs in Decatur, GA look for? The top searched job categories for Overnight Call Center jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Overnight Call Center jobs? Cities near Decatur, GA with the most Overnight Call Center job openings:
Overnight Call Center jobs near you
Infographic showing various Overnight Call Center job openings in Decatur, GA as of May 2026, with employment types broken down into 63% Full Time, 23% Part Time, 5% Temporary, and 9% Contract. Highlights an 77% In-person, and 23% Remote job distribution, with an average salary of $36,375 per year, or $17.5 per hour.

Overnight Shift Only Call Center Agent In person Only

thryvlgbt

Atlanta, GA

$13.57 - $18.75/hr

Full-time

Posted 23 days ago

Job description

Job Description: Overnight Shift Only Call Center AgentLocation: Atlanta, GA, 30303Skills Required: Call Center Rep

We are seeking a highly motivated and skilled Call Center Rep to join our team for the overnight shift only. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong customer service background.

Responsibilities:
  • Answer incoming calls and respond to customer inquiries
  • Provide information about products and services
  • Troubleshoot and resolve customer issues
  • Document all call information according to standard operating procedures
  • Follow up customer calls where necessary
  • Complete call logs and reports
  • Other duties as assigned
Requirements:
  • High school diploma or equivalent
  • Minimum of 1 year experience in a call center environment
  • Excellent communication skills, both verbal and written
  • Ability to work independently and in a team environment
  • Strong customer service skills
  • Ability to multitask and prioritize
  • Proficient in Microsoft Office
  • Must be able to work overnight shift only
  • In person interviews only

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