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Call Center Representative Jobs in Decatur, GA (NOW HIRING)

Net Commesh

Call Center Representative

Atlanta, GA · On-site

$13.75 - $17.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a Call Center Representative, you will be the front line of our organization's customer service efforts ...

Comsult Connect

Call Center Representative

Atlanta, GA

$15.50 - $19.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a Call Center Representative, you will be the front line of our organization's customer service efforts ...

Brandcoven

Call Center Representative

Atlanta, GA · Remote

$15.50 - $19.25/hr

Remote Call Center Representative Job Title: Customer Service Representative (Remote) Company: BrandCoven Location: Remote (Work from Home) Job Type: Full-time/Part time Brandcoven is a leading ...

ASCENSUS

Call Center Representative

Atlanta, GA · Remote

$19/hr

Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes. The ...

American Health S LLC

Call Center Representative

Marietta, GA · On-site

$15.25 - $19/hr

CALL CENTER REPRESENTATIVE RESPONSIBILITIES: Provide exceptional customer service to nursing home staff, physician office staff, and patients always via phone; Enter data into a specialized computer ...

NJ Tech

call center representative

Atlanta, GA

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant is responsible for answering and handling inbound calls from assigned client. The Service Delivery ...

NJ Tech

call center representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant is responsible for answering and handling inbound calls from assigned client. The Service Delivery ...

Opus Inspection

Call Center Representative

Atlanta, GA · On-site +1

$15.50/hr

... representatives in a variety of situations, including stressful situations. * Dependable, reliable ... One year of working in a Customer Service or Call Center environment. * Experience in successful ...

Opus Inspection

Call Center Representative

Atlanta, GA

$15.50/hr

... representatives in a variety of situations, including stressful situations. * Dependable, reliable ... One year of working in a Customer Service or Call Center environment. * Experience in successful ...

Payentry

Outbound Call Center Representative

Norcross, GA · On-site

$17 - $19/hr

Payentry is actively seeking outbound call center reps for our call center in Peachtree Corners, GA. This position schedules sales appointments for our sales teams by cold calling businesses and ...

Express Employment Professionals

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Inbound Call Center Representative

Marietta, GA · On-site

$16 - $17.50/hr

Our Client is hiring several Call Center Representatives in Marietta- Immediately! - 2nd shift hours (THIS IS NOT A REMOTE POSITION) COMPANY HAS BOTH F/T and P/T HOURS AVAILABLE ( 25 - 40 hours/week ...

Service Gurus Inc

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Call Center Representative

Atlanta, GA · On-site

$17 - $25/hr

We specialize in call center job placements such as sales and debt collections. We operate from Atlanta, GA, Charlotte NC, and Niagara Falls NY.

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Call Center Representative information

See Decatur, GA salary details

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How much do call center representative jobs pay per hour?

As of May 31, 2026, the average hourly pay for call center representative in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What Is the Job of a Call Center Representative?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by Call Center Representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

What are Call Center Representatives?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.
More about Call Center Representative jobs
What are the most commonly searched types of Call Center Representative jobs in Decatur, GA? The most popular types of Call Center Representative jobs in Decatur, GA are:
What are popular job titles related to Call Center Representative jobs in Decatur, GA? For Call Center Representative jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Call Center Representative jobs in Decatur, GA look for? The top searched job categories for Call Center Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Call Center Representative jobs? Cities near Decatur, GA with the most Call Center Representative job openings:
Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Decatur, GA as of May 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $36,375 per year, or $17.5 per hour.

Call Center Representative

Marketing Consultancy Lab

Atlanta, GA

$15.50 - $19.25/hr

Other

Posted 10 days ago

Job description

Job Title: Call Center Representative
Location:Atlanta, GA
Job Type: Full-time
Note On-campus work in Atlanta, GA
About Us:
We are seeking a dedicated and motivated Call Center Representative to join our dynamic customer service team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support through inbound and outbound calls. The ideal candidate is a confident communicator with excellent problem-solving skills and a passion for helping others
Key Responsibilities:
  • Answer incoming calls promptly and professionally.
  • Resolve customer inquiries and complaints efficiently and empathetically.
  • Provide accurate information about products and services.
  • Document details of customer interactions accurately in the system.
  • Follow up with customers to ensure issues are resolved satisfactorily.
Requirements:
  • High school diploma or equivalent required; college degree preferred.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills and ability to think quickly.
  • Ability to handle high call volumes in a fast-paced environment.
  • Proficient computer skills and experience with call center software.
  • Demonstrated patience and empathy when dealing with customers.

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