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Inbound Call Center Jobs in Decatur, GA (NOW HIRING)

Express Employment Professionals

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Inbound Call Center Representative

Marietta, GA · On-site

$16 - $17.50/hr

Our Client is hiring several Call Center Representatives in Marietta- Immediately! - 2nd shift hours (THIS IS NOT A REMOTE POSITION) COMPANY HAS BOTH F/T and P/T HOURS AVAILABLE ( 25 - 40 hours/week ...

Net Commesh

Call Center Representative

Atlanta, GA · On-site

$13.75 - $17.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a ... You will be responsible for handling inbound and outbound calls, addressing customer inquiries ...

Comsult Connect

Call Center Representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a ... You will be responsible for handling inbound and outbound calls, addressing customer inquiries ...

Intralot

Call Center Operator

Peachtree Corners, GA · On-site

One (1) year prior related customer service experience, preferably in a technical call center ... Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment ...

Ova Technologies

: Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle inbound and outbound customer calls, resolve inquiries, provide product and service information, and ...

Confident Staff Solutions

Call Center Agents

Atlanta, GA · On-site

$14.50 - $19/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Confident Staff Solutions

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Avery Partners

Call Center

Marietta, GA · On-site

$18 - $20/hr

Remote Call Center Representative Hybrid Training Fully Remote $18-$20/hour Full-Time | Monday-Friday | 8:00 AM-4:30 PM A Women's Health practice in Cobb County looking for a compassionate, organized ...

Chicken Salad Chick

Call Center

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Job Category: POC Operations Requisition Number: CALLC001887 Posted: March 12, 2024 Full-Time Location: Atlanta, GA 30318, USA Description Responsibilities * Providing first-line support ...

thryvlgbt

Call Center Manager

Atlanta, GA · On-site

Call Center ManagerLocation: Atlanta, GA, 30303Skills: Call Center We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will ...

NJ Tech

call center representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary ... The Service Delivery Consultant is responsible for answering and handling inbound calls from ...

NJ Tech

call center representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary ... The Service Delivery Consultant is responsible for answering and handling inbound calls from ...

thryvlgbt

Call Center Evening

Atlanta, GA

$12.58 - $18.52/hr

Call Center Morning Location: Atlanta, GA, 30303Skills Required: * Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast ...

Chicken Salad Chick

Call Center

Atlanta, GA · On-site

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

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All JobsInbound Call Center JobsInbound Call Center Jobs in Decatur, GA

Inbound Call Center information

See Decatur, GA salary details

$12

$16

$22

How much do inbound call center jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for inbound call center in Decatur, GA is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $17.84 per hour, depending on experience, location, and employer.

What is the difference between Inbound Call Center vs Customer Service Representative?

AspectInbound Call CenterCustomer Service Representative
Primary RoleHandle incoming calls, assist customers, process ordersAssist customers, answer inquiries, resolve issues
Work EnvironmentCall centers, office settingsOffice, retail, or remote environments
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, problem-solving
Common CertificationsNone required but beneficialNone required but beneficial

While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.

How can I make $2000 a week working from home?

In an inbound call center role, earning $2000 a week typically requires working full-time hours, often 40 or more hours, and may involve commission or performance bonuses. Developing strong communication skills, familiarity with customer service tools, and consistent productivity can help increase earnings, but high weekly income depends on the company's pay structure and your experience level.

What jobs pay 4000 a week without a degree?

In an inbound call center role, earning $4,000 a week typically requires advanced experience, high sales performance, or supervisory responsibilities, as standard pay rates are usually lower. High earnings may be achieved through commission-based incentives, especially in sales-focused positions, but such income levels are uncommon without specialized skills or management roles.

What is an inbound call center role?

An inbound call center role involves handling incoming calls from customers or clients to provide support, answer questions, process orders, or resolve issues. Employees in this role need good communication skills, patience, and familiarity with call center software or customer service protocols.

What are some common challenges faced by inbound call center agents, and how can they be managed effectively?

Inbound call center agents often encounter high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, agents benefit from strong communication skills, stress management techniques, and ongoing training. Support from supervisors, clear escalation procedures, and teamwork within the call center environment also play a crucial role in maintaining job satisfaction and delivering excellent customer service.

What are the key skills and qualifications needed to thrive as an Inbound Call Center Representative, and why are they important?

To thrive as an Inbound Call Center Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is commonly required. Patience, resilience, and a customer-focused attitude help individuals excel in handling diverse customer inquiries and challenges. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to overall organizational success.

What is the highest paying call center job?

In inbound call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than frontline agents. These roles typically require leadership skills, experience, and sometimes certifications, and they oversee team performance and operations. Compensation varies by company and location but generally includes higher salaries and additional benefits.

What are inbound call center jobs?

Inbound call center jobs involve handling incoming calls from customers or clients. Employees in these roles typically answer questions, provide support, resolve issues, and may process orders or requests. They act as the first point of contact for a company, so strong communication and problem-solving skills are important. Inbound call centers differ from outbound centers, where the primary task is making outgoing calls, often for sales or surveys. These positions are common in industries like telecommunications, banking, retail, and healthcare.
What are popular job titles related to Inbound Call Center jobs in Decatur, GA? For Inbound Call Center jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Inbound Call Center jobs in Decatur, GA look for? The top searched job categories for Inbound Call Center jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Inbound Call Center jobs? Cities near Decatur, GA with the most Inbound Call Center job openings:
Inbound Call Center jobs near you
Infographic showing various Inbound Call Center job openings in Decatur, GA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 18% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $35,197 per year, or $16.9 per hour.
Inbound Call Center Representative

Inbound Call Center Representative

Express Employment Professionals

Marietta, GA • On-site

$16 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

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Job description

Our Client is hiring several Call Center Representatives in Marietta- Immediately! - 2nd shift hours

(THIS IS NOT A REMOTE POSITION)

COMPANY HAS BOTH F/T and P/T HOURS AVAILABLE ( 25 - 40 hours/week) - 2nd shift hours

- Must be able to work one shift on the weekend!

Pay Rate: $16 /hour. Mon.-Fri. AND $17.50/hour on Sat-Sunday

If Bilingual = extra $.50/hour

Company is open 24/7- so hours are open and flexible (all shifts)

-Any hour combination of 8 hours per shift, Day or Night
-Need to be able to work a Saturday OR Sunday every week

-TOTAL = 40 hours - 32 hours during week/ 8 hours during weekend
Job Description:
-You will be fielding phone calls from all over the United States
-You will need to be speaking on the phone and keying information into the computer while you are on the phone
-Once receiving calls, you will be relaying messages to dispatcher on duty
Requirements:
*Typing 35 wpm
*Completion of spelling test
*Good phone voice
*Good grammar

Company Description

Express Employment Professionals is a full-service local permanent placement agency that specializes in filling F/T- Permanent positions for our clients. An example of the positions we fill regularly are:
Administrative Services Commercial Services
- Accounting/Finance - Warehouse/forklift
- General Admin - Carpenters
- Data Entry - Mechanics
- Customer Service - CDL/ Delivery Drivers
- Call Center - Machine Maintenance
- Receptionist - Project Managers/Estimators
- Office Manager - Welders
- HR - General Labor
- Inside/Outside Sales - Inventory Specialist
Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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