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Inbound Call Center Jobs in Decatur, GA (NOW HIRING)

A Smile 4 U

Call Center Representative

Alpharetta, GA · On-site

$15.50 - $19.50/hr

Monday-Friday, 8:00 AM-5:00 PMAbout UsWe're excited to welcome a positive, upbeat, friendly, and motivated full-time Bilingual Call Center Representative to our growing team; who is passionate about ...

Zoo Atlanta

Call Center Associate

Atlanta, GA · On-site

Call Center Associate The Call Center Associate is responsible for providing an excellent sales and guest experience over the phone. They will assist the department with achieving the annual business ...

ASCENSUS

Call Center Representative

Atlanta, GA · Remote

$19/hr

As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here! The first 4-6 weeks consist of training from 9:00 am to 5:30 ...

Ascensus

Call Center Representative

Atlanta, GA · On-site

$19/hr

As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here! The first 4-6 weeks consist of training from 9:00 am to 5:30 ...

Alphabe Insight Inc

Call Center Agent

Atlanta, GA · On-site

$53K - $59K/yr

Job Summary We are seeking a motivated Call Center Agent to communicate with customers, respond to inquiries, and provide professional assistance throughout the customer experience. This position is ...

Limitless East Marketing

Call Center Agent

Atlanta, GA · On-site

$53K - $59K/yr

Job Summary We are seeking a motivated Call Center Agent to communicate with customers, respond to inquiries, and provide professional assistance throughout the customer experience. This position is ...

Tele Specialists

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift position, requiring twelve-hour shifts from 10:30 AM to 11:00 PM. About Us: TeleSpecialists is ...

Alphabe Insight Inc

Call Center Agent

Atlanta, GA · On-site

$53K - $59K/yr

Job Summary We are seeking a motivated Call Center Agent to communicate with customers, respond to inquiries, and provide professional assistance throughout the customer experience. This position is ...

Tele Specialists

Call Center Agent

Brookhaven, GA · On-site

$14.75 - $19.50/hr

Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift position, requiring twelve-hour shifts from 10:30 AM to 11:00 PM About Us: TeleSpecialists is ...

Service Gurus Inc

Be Seen First

Call Center Representative

Atlanta, GA · On-site

$17 - $20/hr (+ commission)

We specialize in call center job placements such as sales and debt collections. We operate from Atlanta, GA, Charlotte NC, and Buffalo NY.

RemX

Be Seen First

Bank Call Center Support

Alpharetta, GA · On-site

$20/hr

RemX is seeking a Customer Support Specialist to handle high-volume inbound and outbound calls ... Call Center Customer Support Specialist * Location: Alpharetta, GA 30022 (Onsite must live within ...

AnswerMTI

Call Center Representative

Atlanta, GA · On-site

$16/hr

Full-Time Call Center RepresentativeLocation: Atlanta, GA (In-Office) l Pay: $16/hrSchedule: 40 hours/week, 10-hrs Shifts l Must work one weekend day (Sat or Sun) and HolidaysAt AMTI, we pride ...

Collabera

Fraud Analyst (CSR)

Kennesaw, GA · On-site

$16 - $20/hr

Ability to work in a fast paced call center environment, balancing the need to support the inbound call center while meeting production and quality goals such as Average Handle Time, Availability ...

Payentry

Outbound Call Center Representative

Norcross, GA · On-site

$17 - $19/hr

Payentry is actively seeking outbound call center reps for our call center in Peachtree Corners, GA. This position schedules sales appointments for our sales teams by cold calling businesses and ...

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All JobsInbound Call Center JobsInbound Call Center Jobs in Decatur, GA

Inbound Call Center information

See Decatur, GA salary details

$12

$16

$22

How much do inbound call center jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for inbound call center in Decatur, GA is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $17.84 per hour, depending on experience, location, and employer.

What is an inbound call center representative?

Inbound call center jobs involve handling incoming calls from customers or clients. Employees in these roles typically answer questions, provide support, resolve issues, and may process orders or requests. They act as the first point of contact for a company, so strong communication and problem-solving skills are important. Inbound call centers differ from outbound centers, where the primary task is making outgoing calls, often for sales or surveys. These positions are common in industries like telecommunications, banking, retail, and healthcare.

What skills and qualifications are needed to thrive as an inbound call center representative?

To thrive as an Inbound Call Center Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is commonly required. Patience, resilience, and a customer-focused attitude help individuals excel in handling diverse customer inquiries and challenges. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to overall organizational success.

What are common challenges faced by inbound call center representatives, and how can they be managed effectively?

Inbound call center agents often encounter high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, agents benefit from strong communication skills, stress management techniques, and ongoing training. Support from supervisors, clear escalation procedures, and teamwork within the call center environment also play a crucial role in maintaining job satisfaction and delivering excellent customer service.

What is the difference between Inbound Call Center vs Customer Service Representative?

AspectInbound Call CenterCustomer Service Representative
Primary RoleHandle incoming calls, assist customers, process ordersAssist customers, answer inquiries, resolve issues
Work EnvironmentCall centers, office settingsOffice, retail, or remote environments
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, problem-solving
Common CertificationsNone required but beneficialNone required but beneficial

While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.

What skills are needed for inbound call center?

Inbound call center agents need strong communication skills, active listening, patience, and problem-solving abilities. They should be proficient in using call center software and have good time management to handle high call volumes efficiently.

What are popular job titles related to Inbound Call Center jobs in Decatur, GA?

For Inbound Call Center jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Inbound Call Center jobs in Decatur, GA look for?

The top searched job categories for Inbound Call Center jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Inbound Call Center jobs?

Cities near Decatur, GA with the most Inbound Call Center job openings:

Inbound Call Center jobs near you
Infographic showing various Inbound Call Center job openings in Decatur, GA as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,197 per year, or $16.9 per hour.

Call Center Representative

Alpharetta, GA • On-site

A Smile 4 U
Offices of Dentists • 11 - 50 employees
Learn more about A Smile 4 Uexternal

$15.50 - $19.50/hr

Full-time

Dental, Vision, PTO

Re-posted 4 days ago

Job description

Location: Alpharetta, GAJob Type: Full-TimeSchedule: Monday-Friday, 8:00 AM-5:00 PMAbout UsWe're excited to welcome a positive, upbeat, friendly, and motivated full-time Bilingual Call Center Representative to our growing team; who is passionate about helping others and thrives in a fast-paced environment.A Smile 4U is a privately owned dental practice with locations in Cartersville, Dalton, Decatur, East Point, and Hiram. We offer a wide range of services under one roof, including general dentistry, pediatric dentistry, and oral surgery. Serving both pediatric and adult patients, we are committed to delivering a positive and memorable experience for every patient.The ideal CandidateCompassionate, detail-oriented, and adaptableComfortable in a fast-paced, team-driven officeCan-do attitudeKey ResponsibilitiesAnswer incoming calls and emails promptly and professionallyMake daily outbound calls to schedule patient appointments per clinic protocolsDocument all call interactions according to standard operating proceduresAssist in resolving customer complaints with the support of the Customer Service ManagerEnter new patient information into the practice management systemUpdate existing patient recordsRequired QualificationsBilingual in Spanish Previous customer service, call center experience is a plusStrong interpersonal, communication and organizational skillsCustomer service oriented with a professional demeanorReliable, organized and collaborative team playerBenefitsMedical, Dental, and Optical Insurance (available after 90 days for full-time team members)Employee discountPaid Time Off (PTO) and Paid HolidaysOpportunities for professional growthDental experience is highly preferredPay is based on experienceAre you willing to consent to a background check including a criminal record check, employment, and education verification?