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Inbound Call Center Jobs in Decatur, GA (NOW HIRING)

SSRG Cake, LLC - 07

Call Center

Atlanta, GA

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

Corporate Temps

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Call Center Agent (Must be clear on state taxes)

Chamblee, GA · On-site

$15 - $17/hr

In this role you will answer inbound calls from customers who have questions, comments, or ... We prefer candidates who have prior call center, customer service experience. Minimum Requirements:

Chicken Salad Chick

Call Center

Atlanta, GA · On-site

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

Marketing Consultancy Lab

Call Center Agent

Atlanta, GA

$20.50 - $26.35/hr

Call Center Agent Location:Atlanta, GA Job Type: Full-time Note On-campus work in Atlanta, GA About Us: We are seeking a dedicated and enthusiastic Call Center Agent to join our dynamic team. As a ...

Marketing Consultancy Lab

Call Center Agent

Atlanta, GA

$14.50 - $19/hr

Call Center Agent Location:Atlanta, GA Job Type: Full-time Note On-campus work in Atlanta, GA About Us: We are seeking a dedicated and enthusiastic Call Center Agent to join our dynamic team. As a ...

RemX

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Customer Service Call Center Agent

Alpharetta, GA · On-site

$20/hr

Seeking a Customer Service Call Center Specialist to handle high-volume inbound and outbound calls while delivering exceptional service. This role involves assisting customers with account-related ...

AYS

Call Center Agent

Atlanta, GA · Remote

$14.50 - $19/hr

Call Center Agent Location; Remote Job Overview: As a Call Center Agent at AYS Inc, you will be responsible for handling incoming and outgoing calls from customers and providing them with excellent ...

RemX

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Call Center Specialist I (Direct Hire)

Alpharetta, GA · On-site

$20/hr

Handle high-volume inbound/outbound calls (100+ calls per day) * Assist customers with banking ... Accurately document interactions in internal systems Required: * 1+ year call center experience in ...

A Smile 4 U

Call Center Representative

Alpharetta, GA · On-site

$15.50 - $19.50/hr

Monday-Friday, 8:00 AM-5:00 PM About Us We're excited to welcome a positive, upbeat, friendly, and motivated full-time Bilingual Call Center Representative to our growing team; who is passionate ...

Service Gurus Inc

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Call Center Representative

Atlanta, GA · On-site

$17 - $25/hr

We specialize in call center job placements such as sales and debt collections. We operate from Atlanta, GA, Charlotte NC, and Niagara Falls NY.

Tele Specialists

Call Center Agent

Atlanta, GA

$14.50 - $19/hr

Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift position, requiring twelve-hour shifts from 10:30 AM to 11:00 PM. About Us: TeleSpecialists is ...

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All JobsInbound Call Center JobsInbound Call Center Jobs in Decatur, GA

Inbound Call Center information

See Decatur, GA salary details

$12

$16

$22

How much do inbound call center jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for inbound call center in Decatur, GA is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $17.84 per hour, depending on experience, location, and employer.

What is the difference between Inbound Call Center vs Customer Service Representative?

AspectInbound Call CenterCustomer Service Representative
Primary RoleHandle incoming calls, assist customers, process ordersAssist customers, answer inquiries, resolve issues
Work EnvironmentCall centers, office settingsOffice, retail, or remote environments
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, problem-solving
Common CertificationsNone required but beneficialNone required but beneficial

While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.

How can I make $2000 a week working from home?

In an inbound call center role, earning $2000 a week typically requires high call volume, advanced sales or customer service skills, and possibly working extended hours or multiple shifts. Some agents increase earnings through performance bonuses, commissions, or by handling specialized or high-value accounts. Achieving this income level may also depend on experience, certifications, and the company's pay structure.

What is an inbound call center role?

An inbound call center role involves handling incoming calls from customers seeking assistance, information, or support. Employees in this role typically use customer service skills and may utilize call center software to manage interactions efficiently. The position often requires good communication skills and patience to address customer needs effectively.

What are some common challenges faced by inbound call center agents, and how can they be managed effectively?

Inbound call center agents often encounter high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, agents benefit from strong communication skills, stress management techniques, and ongoing training. Support from supervisors, clear escalation procedures, and teamwork within the call center environment also play a crucial role in maintaining job satisfaction and delivering excellent customer service.

What job makes $10,000 a month without a degree?

In an inbound call center role, earning $10,000 a month is uncommon without specialized skills or experience, as most entry-level positions pay significantly less. High earnings in call centers typically require advanced sales skills, management roles, or working in high-demand industries, often with performance-based incentives. Generally, reaching such income levels without a degree involves roles in sales, entrepreneurship, or specialized technical fields.

What are the key skills and qualifications needed to thrive as an Inbound Call Center Representative, and why are they important?

To thrive as an Inbound Call Center Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is commonly required. Patience, resilience, and a customer-focused attitude help individuals excel in handling diverse customer inquiries and challenges. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to overall organizational success.

What is the highest paying call center job?

In inbound call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than frontline agents. These roles typically require leadership skills, experience, and sometimes certifications, and they oversee team performance and operations. Compensation varies by industry and company size but generally includes higher salaries and additional benefits.

What are inbound call center jobs?

Inbound call center jobs involve handling incoming calls from customers or clients. Employees in these roles typically answer questions, provide support, resolve issues, and may process orders or requests. They act as the first point of contact for a company, so strong communication and problem-solving skills are important. Inbound call centers differ from outbound centers, where the primary task is making outgoing calls, often for sales or surveys. These positions are common in industries like telecommunications, banking, retail, and healthcare.
What are popular job titles related to Inbound Call Center jobs in Decatur, GA? For Inbound Call Center jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Inbound Call Center jobs in Decatur, GA look for? The top searched job categories for Inbound Call Center jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Inbound Call Center jobs? Cities near Decatur, GA with the most Inbound Call Center job openings:
Inbound Call Center jobs near you
Infographic showing various Inbound Call Center job openings in Decatur, GA as of June 2026, with employment types broken down into 78% Full Time, 16% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,197 per year, or $16.9 per hour.

Call Center

SSRG Cake, LLC - 07

Atlanta, GA

$15.25 - $19/hr

Full-time

Posted 20 days ago

Job description

Responsibilities

  • Providing first-line support to both internal and external customers via phone and email, addressing order fulfillment, product inquiries, information clarification, research, and delivering prompt and optimal solutions.
  • Acting as the primary escalation point for Order Management issues, working closely with retail teams to ensure efficient resolution.
  • Accurately entering data into the order entry system to facilitate seamless order processing.
  • Adhering to standard work practices to ensure professional and consistent service delivery.
  • Leveraging relevant software, databases, scripts, and tools to deliver satisfactory service to customers.
  • Proactively addressing and resolving customer issues, including order fulfillment and information requests.

Requirements

  • 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices.
  • Basic competency in Microsoft Suite (Outlook, Word, PowerPoint).
  • Previous experience with SAP or other Order Management Systems is advantageous but not mandatory.
  • Familiarity with Salesforce.com is a plus but not required.