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Inbound Call Center Jobs in Decatur, GA (NOW HIRING)

RemX

Banking Call Center Specialist

Atlanta, GA · On-site

$19/hr

Do you love helping people and solving problems? As a Banking Call Center Specialist , you'll be the friendly, knowledgeable voice of the Bank-guiding customers, answering questions, and turning

Hiregy

Call Center Specialist

Alpharetta, GA · On-site

$20/hr

Call Center Specialist (Banking) Location: Alpharetta, GA 30022 - This position is onsite Pay: $20.00 per hour Type: Direct hire Schedule: Must be open department hours M-F, 8:00 AM to 8:00 PM EST

RemX

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Call Center Rep Banking

Alpharetta, GA · On-site

$20/hr

Seeking Call Center Representatives with Banking experience for a busy call center in Alpharetta GA. This is a Direct Hire opportunity. Opportunities are on-site in Alpharetta )(25 mi commute)

Intralot

Call Center Operator

Peachtree Corners, GA

Job Title Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on

Avery Partners

Call Center

Marietta, GA · On-site +1

$18 - $20/hr

Remote Call Center Representative Hybrid Training Fully Remote $18-$20/hour Full-Time | Monday-Friday | 8:00 AM-4:30 PM A Women's Health practice in Cobb County looking for a compassionate,

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Banking Call Center Agent

Norcross, GA · On-site

$20/hr

LOCATIONS: Onsite Alpharetta GA 30005 Pay: $20 per hour Start: June 2026 Schedule After Training: Monday-Friday 8am-8pm and Rotating Saturdays Title: Banking Call Center Agent Job Duties: * Manage

Chicken Salad Chick

Call Center

Atlanta, GA

$15.50 - $19.25/hr

Call Center Job Category: POC Operations Requisition Number: CALLC001887 Posted: March 12, 2024 Full-Time Location: Atlanta, GA 30318, USA Description Responsibilities * Providing first-line support

Alphabe Insight Inc

Call Center Representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Company Description At Entertainment Travel Associates , we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to

thryvlgbt

Call Center Manager

Atlanta, GA

Call Center ManagerLocation: Atlanta, GA, 30303Skills: Call Center We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will

thryvlgbt

Call Center Evening

Atlanta, GA

$12.58 - $18.52/hr

Call Center Morning Job DescriptionLocation: Atlanta, GA, 30303Skills Required: * Call Center * Flexible * 24hr Call Center Job Description: The Call Center Morning position requires an individual

NJ Tech

call center representative

Atlanta, GA

$15.50 - $19.25/hr

Company Description NJTECH is a global managed IT service, IT consulting, and business solutions partner. Our "High Performance Business" strategy builds our expertise in technology and consulting.

NJ Tech

call center representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Company Description NJTECH is a global managed IT service, IT consulting, and business solutions partner. Our "High Performance Business" strategy builds our expertise in technology and consulting.

Chicken Salad Chick

Call Center

Atlanta, GA

$15.25 - $19/hr

Responsibilities * Providing first-line support to both internal and external customers via phone and email, addressing order fulfillment, product inquiries, information clarification, research, and

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All JobsInbound Call Center JobsInbound Call Center Jobs in Decatur, GA

Inbound Call Center information

See Decatur, GA salary details

$12

$16

$22

How much do inbound call center jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for inbound call center in Decatur, GA is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $17.84 per hour, depending on experience, location, and employer.

What is the difference between Inbound Call Center vs Customer Service Representative?

AspectInbound Call CenterCustomer Service Representative
Primary RoleHandle incoming calls, assist customers, process ordersAssist customers, answer inquiries, resolve issues
Work EnvironmentCall centers, office settingsOffice, retail, or remote environments
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, problem-solving
Common CertificationsNone required but beneficialNone required but beneficial

While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.

How can I make $2000 a week working from home?

In an inbound call center role, earning $2000 a week typically requires high call volume, advanced sales or customer service skills, and possibly working extended hours or multiple shifts. Some agents increase earnings through performance bonuses, commissions, or by handling specialized or high-value accounts. Achieving this income level may also depend on experience, certifications, and the company's pay structure.

What is an inbound call center role?

An inbound call center role involves handling incoming calls from customers seeking assistance, information, or support. Employees in this role typically use customer service skills and may utilize call center software to manage interactions efficiently. The position often requires good communication skills and patience to address customer needs effectively.

What are some common challenges faced by inbound call center agents, and how can they be managed effectively?

Inbound call center agents often encounter high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, agents benefit from strong communication skills, stress management techniques, and ongoing training. Support from supervisors, clear escalation procedures, and teamwork within the call center environment also play a crucial role in maintaining job satisfaction and delivering excellent customer service.

What job makes $10,000 a month without a degree?

In an inbound call center role, earning $10,000 a month is uncommon without specialized skills or experience, as most entry-level positions pay significantly less. High earnings in call centers typically require advanced sales skills, management roles, or working in high-demand industries, often with performance-based incentives. Generally, reaching such income levels without a degree involves roles in sales, entrepreneurship, or specialized technical fields.

What are the key skills and qualifications needed to thrive as an Inbound Call Center Representative, and why are they important?

To thrive as an Inbound Call Center Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is commonly required. Patience, resilience, and a customer-focused attitude help individuals excel in handling diverse customer inquiries and challenges. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to overall organizational success.

What is the highest paying call center job?

In inbound call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than frontline agents. These roles typically require leadership skills, experience, and sometimes certifications, and they oversee team performance and operations. Compensation varies by industry and company size but generally includes higher salaries and additional benefits.

What are inbound call center jobs?

Inbound call center jobs involve handling incoming calls from customers or clients. Employees in these roles typically answer questions, provide support, resolve issues, and may process orders or requests. They act as the first point of contact for a company, so strong communication and problem-solving skills are important. Inbound call centers differ from outbound centers, where the primary task is making outgoing calls, often for sales or surveys. These positions are common in industries like telecommunications, banking, retail, and healthcare.
What are popular job titles related to Inbound Call Center jobs in Decatur, GA? For Inbound Call Center jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Inbound Call Center jobs in Decatur, GA look for? The top searched job categories for Inbound Call Center jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Inbound Call Center jobs? Cities near Decatur, GA with the most Inbound Call Center job openings:
Inbound Call Center jobs near you
Infographic showing various Inbound Call Center job openings in Decatur, GA as of June 2026, with employment types broken down into 78% Full Time, 16% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,197 per year, or $16.9 per hour.
Banking Call Center Specialist

Banking Call Center Specialist

RemX

Atlanta, GA • On-site

$19/hr

Temporary

Posted 5 days ago

Job description

Do you love helping people and solving problems? As a Banking Call Center Specialist, you'll be the friendly, knowledgeable voice of the Bank-guiding customers, answering questions, and turning everyday interactions into exceptional experiences.
If you thrive in a fast-paced environment and enjoy making someone's day easier, this role is for you.
What You'll Do:
  • Handle high-volume inbound and outbound calls with confidence
  • Deliver a warm, professional welcome to every customer
  • Provide clear, helpful answers to customer questions
  • Identify needs and offer personalized solutions
  • Resolve issues quickly-or escalate when needed
  • Troubleshoot problems and guide customers step-by-step
  • Follow up to ensure nothing falls through the cracks

Requirements:
  • 1 year of recent call center experience
  • Banking or financial experience is a plus
  • Strong computer skills
  • Excellent communication

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1 year of call center experience
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About RemX

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RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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