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Freelance Insurance Call Center Jobs in Decatur, GA

Prestige Staffing

Call Center Lead

Atlanta, GA

$58K - $65K/yr

Prestige Staffing is searching for a Call Center Lead for a direct hire role for a busy medical ... Life and Supplemental Insurance Options This prominent role offers high visibility and the ...

A Smile 4 U

Call Center Representative

Alpharetta, GA · On-site

$15.50 - $19.50/hr

Previous customer service, call center experience is a plus * Strong interpersonal, communication ... Medical, Dental, and Optical Insurance (available after 90 days for full-time team members)

AnswerMTI

Call Center Representative

Atlanta, GA · On-site

$16/hr

Full-Time Call Center Representative Location: Atlanta, GA AMTI is seeking dedicated and detail ... Free Life Insurance Policy * Legal Assistance Shifts: * Full-Time - 40 hours per week, 10-hour ...

Ryder

Call Center Representative 1 - Remote

Atlanta, GA · Remote

$18/hr

The Call Center Customer Service Representative must be able to deliver outstanding customer ... insurance and disability insurance options, as well as paid time off for vacation, illness ...

New

AT&T

Call Center Support Representative

Atlanta, GA

$18.68/hr

Disability Benefits (short term and long term) * Life and Accidental Death Insurance * Supplemental ... Extensive employee wellness programs If you are considering jobs like Wireless Sales, Call Center ...

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Freelance Insurance Call Center information

Can you be an insurance agent as a side hustle?

A freelance insurance call center agent can often work as a side hustle, provided they meet licensing requirements and manage their schedule accordingly. Many insurance agents work part-time or freelance to supplement their income, but they must adhere to licensing laws and company policies. Skills in communication and familiarity with insurance products are essential for success in this role.

What is the difference between Freelance Insurance Call Center vs Insurance Customer Service Representative?

AspectFreelance Insurance Call CenterInsurance Customer Service Representative
CredentialsNone specific; may require insurance knowledgeTypically requires insurance-related certifications or training
Work EnvironmentRemote, flexible, project-basedOffice or remote, full-time or part-time
EmployerFreelance clients or agenciesInsurance companies or agencies
Work NatureHandling inbound/outbound calls for multiple clientsAssisting policyholders with inquiries, claims, and policy info

Freelance Insurance Call Center roles offer flexible, remote work with multiple clients, often without formal certifications. In contrast, Insurance Customer Service Representatives usually work directly for insurance companies, requiring specific training or certifications, and may have more structured schedules. Both roles involve customer interaction but differ mainly in employment type and work setup.

What is a freelance insurance agent?

A freelance insurance agent is an independent professional who sells insurance policies on a self-employed basis, often working with multiple insurance companies. They typically need relevant licenses, strong sales skills, and the ability to manage their own schedule and client relationships.

How can I make $2000 a week working from home?

A freelance insurance call center agent can potentially earn $2000 weekly by handling a high volume of calls, providing quality customer service, and working flexible hours. Success depends on experience, efficiency, and the ability to secure enough clients or contracts, often requiring strong communication skills and familiarity with insurance products and call center software.

Why do so many insurance agents quit?

Insurance agents often quit due to high competition, inconsistent income, and the pressure to meet sales targets. The job requires strong communication skills, self-motivation, and resilience, which can lead to burnout and turnover if expectations are not managed well.
What are the most commonly searched types of Insurance Call Center jobs in Decatur, GA? The most popular types of Insurance Call Center jobs in Decatur, GA are:
What are popular job titles related to Freelance Insurance Call Center jobs in Decatur, GA? For Freelance Insurance Call Center jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Freelance Insurance Call Center jobs in Decatur, GA look for? The top searched job categories for Freelance Insurance Call Center jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Freelance Insurance Call Center jobs? Cities near Decatur, GA with the most Freelance Insurance Call Center job openings:
Freelance Insurance Call Center jobs near you
Infographic showing various Freelance Insurance Call Center job openings in Decatur, GA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 13% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Call Center Lead

Prestige Staffing

Atlanta, GA

$58K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Prestige Staffing is searching for a Call Center Lead for a direct hire role for a busy medical practice in the north Atlanta area. The Supervisor is responsible for the day-to-day leadership, performance, and execution of the call center team. This individual serves as a working supervisor who leads by example, coaches employees, ensures adherence to company standards, and participates in call center operations. The ideal candidate is someone who has a high attention to detail and wants to get to know the patients and ensure they receive timely, accurate and professional service.

Details:
7:15a - 4:15p Monday - Friday
Medical Call Center Lead
$58,000 - $65,000 per year
Sandy Springs, GA (100% On-site)

Requirements:

  • High School Diploma or GED
  • Minimum 3 years of healthcare customer service or scheduling or call center experience
  • At least 1 year of supervisory or team lead experience within healthcare and a call center
  • Strong organizational skills, attention to detail, and communication abilities
  • Recent Epic experience is a must

Responsibilities:

  • Lead and support the call center team through coaching, mentoring, and performance management
  • Monitor call volumes, service metrics, and workflow to ensure efficient operations
  • Handle escalated patient concerns and operational issues
  • Conduct call audits and ensure compliance with policies and procedures
  • Assist in scheduling, routing calls, and documenting patient interactions
  • Maintain high standards of quality assurance and customer service

Benefits:

  • Paid Time Off (PTO)
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Life and Supplemental Insurance Options

This prominent role offers high visibility and the opportunity to work closely with the Front Office Manager, backed by excellent benefits and growth potential.
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