ZipRecruiter

Log In

1

Freelance Insurance Call Center Jobs in Decatur, GA

next page

Showing results 1-20

People also search for

All JobsInsurance Call Center JobsFreelance Insurance Call Center JobsFreelance Insurance Call Center Jobs in Decatur, GA

Freelance Insurance Call Center information

What jobs make $3,000 a month without a degree?

A freelance insurance call center representative can earn around $3,000 a month by handling customer inquiries, providing policy information, and processing claims remotely. Success depends on experience, communication skills, and the volume of calls handled, often with flexible schedules and minimal formal education requirements.

What is the difference between Freelance Insurance Call Center vs Insurance Customer Service Representative?

AspectFreelance Insurance Call CenterInsurance Customer Service Representative
CredentialsNone specific; may require insurance knowledgeTypically requires insurance-related certifications or training
Work EnvironmentRemote, flexible, project-basedOffice or remote, full-time or part-time
EmployerFreelance clients or agenciesInsurance companies or agencies
Work NatureHandling inbound/outbound calls for multiple clientsAssisting policyholders with inquiries, claims, and policy info

Freelance Insurance Call Center roles offer flexible, remote work with multiple clients, often without formal certifications. In contrast, Insurance Customer Service Representatives usually work directly for insurance companies, requiring specific training or certifications, and may have more structured schedules. Both roles involve customer interaction but differ mainly in employment type and work setup.

What are the most commonly searched types of Insurance Call Center jobs in Decatur, GA? The most popular types of Insurance Call Center jobs in Decatur, GA are:
What are popular job titles related to Freelance Insurance Call Center jobs in Decatur, GA? For Freelance Insurance Call Center jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Freelance Insurance Call Center jobs in Decatur, GA look for? The top searched job categories for Freelance Insurance Call Center jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Freelance Insurance Call Center jobs? Cities near Decatur, GA with the most Freelance Insurance Call Center job openings:
Freelance Insurance Call Center jobs near you
Bilingual Medical Call Center Intake Specialist

Bilingual Medical Call Center Intake Specialist

Ortho Sport and Spine Physicians

Atlanta, GA

Other

Posted 18 days ago

Job description

Description
Medical Call Center Representative
Join the OSSP Team!
Ortho Sport & Spine Physicians is a nationally recognized center of excellence in orthopedic sports medicine, spine surgery, and interventional spine care. With locations across the United States, our team is dedicated to providing state-of-the-art, minimally invasive treatments that help patients return to active, pain-free lives.
We are currently seeking compassionate, energetic, and patient-focused Medical Call Center Representatives to join our growing team! This role is critical in creating an exceptional first impression for our patients and ensuring every interaction reflects the high standard of care OSSP is known for.
Position Summary
The Medical Call Center Representative serves as the first point of contact for patients calling our healthcare facilities. This individual plays a key role in delivering an outstanding patient experience by assisting with scheduling, answering questions, providing support, and ensuring patients feel welcomed and cared for from their very first interaction.
The ideal candidate is professional, detail-oriented, organized, and thrives in a fast-paced healthcare environment while maintaining a positive and compassionate attitude.
Key Responsibilities
  • Schedule appointments for both new and established patients across multiple OSSP locations.
  • Gather and verify patient information in preparation for upcoming appointments.
  • Handle a high volume of inbound and outbound calls professionally and efficiently.
  • Provide exceptional customer service while assisting patients with questions, concerns, and scheduling needs.
  • Listen attentively to patient concerns and help guide them toward appropriate solutions and next steps.
  • Process and maintain patient documentation including work status updates, FMLA paperwork, treatment plans, and related records.
  • Verify patient insurance coverage and ensure accurate documentation of benefits information.
  • Assist with the referral coordination process as needed.
  • Maintain accurate records and documentation within company systems.
  • Collaborate with clinical and administrative teams to support efficient patient workflow and continuity of care.
  • Perform additional duties and special projects as assigned.
What We're Looking For
  • High school diploma or GED required
  • Previous healthcare, medical office, or call center experience preferred
  • Strong interpersonal and communication skills
  • Ability to communicate clearly, professionally, and compassionately with patients and team members
  • Highly organized with strong attention to detail
  • Ability to multitask and work efficiently in a fast-paced environment
  • Strong customer service mindset with a passion for helping others
  • Ability to maintain confidentiality and professionalism at all times
  • Bilingual (English/Spanish) strongly preferred
Why OSSP?
At OSSP, we believe our people are the foundation of our success. We are committed to fostering a collaborative, supportive, and growth-oriented environment where team members are empowered to make a meaningful impact every day.
If you are passionate about patient care, enjoy helping others, and want to grow with a dynamic healthcare organization, we would love to hear from you!
Physical Requirements
The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job responsibilities.
While performing the duties of this role, employees may occasionally be required to:
  • Sit for extended periods of time
  • Use hands and arms for repetitive motion and computer use
  • Communicate effectively verbally and in writing
  • Maintain visual focus for extended computer use, including close and distance vision

Equal Opportunity Employer
Ortho Sport & Spine Physicians is an Equal Opportunity Employer and values diversity at all levels of the organization. We are committed to creating an inclusive environment for all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local law.
Required Skills
Must Have Call Center Experience

Apply