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Call Center Representative Jobs in Decatur, GA (NOW HIRING)

GovernmentJobs.com

Call Center Representative

Atlanta, GA

$15.50 - $19.25/hr

Job Title Reporting directly to the Communications Center Constituent Services Supervisor, this ... Rep 1 (GST120) or position equivalent. Preferred Qualifications * Two years of experience ...

New

Insight Global

Call Center Representative

Dunwoody, GA · On-site

$17 - $18/hr

Flexibility Day-to-Day In our state-of-the-art service center that serves 2.4 million customers, you will work with our external customers and our internal teams to: * Process service orders ...

thryvlgbt

Call Center Manager

Atlanta, GA · On-site

Manage and lead a team of call center representatives * Develop and implement strategies to improve customer service and satisfaction * Monitor and analyze call center performance metrics to identify ...

Innovation At Work

Call Center Representative

Decatur, GA

$15.50 - $19.50/hr

Switchboard Operator Essential Duties & Responsibilities (included but not limited to): The candidate shall possess the ability to operate a switchboard with speed and accuracy. Ability to supervise ...

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How much do call center representative jobs pay per hour?

As of May 31, 2026, the average hourly pay for call center representative in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What Is the Job of a Call Center Representative?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by Call Center Representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

What are Call Center Representatives?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.
More about Call Center Representative jobs
What are the most commonly searched types of Call Center Representative jobs in Decatur, GA? The most popular types of Call Center Representative jobs in Decatur, GA are:
What are popular job titles related to Call Center Representative jobs in Decatur, GA? For Call Center Representative jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Call Center Representative jobs in Decatur, GA look for? The top searched job categories for Call Center Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Call Center Representative jobs? Cities near Decatur, GA with the most Call Center Representative job openings:
Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Decatur, GA as of May 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $36,375 per year, or $17.5 per hour.

Outbound Call Center Representative- GA

Momentum Solar

Norcross, GA • Remote

$18 - $25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 16 hours ago

Job description

Momentum Solar is a premier residential solar provider with offices throughout the U.S. Founded in 2009, Momentum has grown exponentially over the past decade. We implement the entire solar process to ensure a seamless transition to renewable energy.

Job Overview:

A potential six figure work at home opportunity with growth into leadership for the right individual. We're currently hiring exceptional outbound Call Center - Lead Generation representatives to work remotely. As an outbound call center representative, you will proactively identify and reach out to potential clients through outbound calls, leveraging various sources such as databases, referrals, and other lists. The outbound call center representative will schedule appointments for our sales representatives with qualified leads while accurately recording sensitive data. This individual will meet or exceed daily, weekly, and monthly targets for lead generation and appointment setting. Candidates that apply must live in Georgia for this role.

Requirements:

  • Able to work remotely while having a quiet, distraction free workspace
  • MUST HAVE a reliable computer with high-speed internet connection ( 8GB of RAM, 20 GB of free storage, 1.2 GHz or faster CPU)
  • Proven experience in outbound telemarketing, lead generation, or appointment setting
  • Able to work in a fast-paced environment and handle rejection professionally
  • Be able to create prospective customers for solar and generate appointments for our sales teams.
  • Have a professional manner and be experts at establishing rapport with clients quickly
  • Be able to validate prospective customers contact and home information in CRM system
  • Create a positive experience for all clients
  • Must live in Georgia

Benefits:

  • Base pay with uncapped commission
  • Health care, Dental, and Vision Insurance.
  • Work from Home
  • Paid time off accrual that increases yearly & paid holidays
  • 401k Retirement savings plans
  • Daily, weekly, and Monthly Bonus incentives
  • Opportunity for quick career advancement with ongoing comprehensive training

Momentum Solar is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age.

Job Type: Full-time

Salary: $18.00 - $25.00 per hour

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