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Entry Level Call Center Jobs in Decatur, GA (NOW HIRING)

Alphabe Insight

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

Call Center Agent Entertainment Travel Associates is a dynamic and fast-growing company ... Reliable, adaptable, and detail-oriented. * Entry-level candidates welcome; training provided.

Alphabe Insight

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

Call Center Agent Entertainment Travel Associates is a dynamic and fast-growing company ... Reliable, adaptable, and detail-oriented. * Entry-level candidates welcome; training provided.

Alphabe Insight Inc

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

Introduction We are seeking a customer-focused Call Center Agent to support communication and ... Reliable, adaptable, and detail-oriented. * Entry-level candidates welcome; training provided.

Limitless East Marketing

Call Center Agent

Atlanta, GA

$14.50 - $19/hr

Introduction We are seeking a customer-focused Call Center Agent to support communication and ... Reliable, adaptable, and detail-oriented. * Entry-level candidates welcome; training provided.

Alphabe Insight Inc

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

Introduction We are seeking a customer-focused Call Center Agent to support communication and ... Reliable, adaptable, and detail-oriented. * Entry-level candidates welcome; training provided.

Georgia

Contact Center Specialist

Decatur, GA

Description Under direct supervision, this entry-level position provides a full range of front line ... Experience working in an automated customer service call center. All selected applicants may be ...

Brooks-Aderholt Agency

Be Seen First

Entry Level Sales Representative

Alpharetta, GA · Remote

$1K - $2K/wk

You've worked at AT&T, T-Mobile, Verizon, Best Buy, or a similar retail/sales environment and you're tired of the ceiling * You're in a call center or customer service role and you know you're ...

TEKsystems

Customer Service Representative

Alpharetta, GA · Hybrid

$20 - $21/hr

Description Handle 40-60 inbound calls daily in a call center environment Assist customers with ... One Saturday shift (9:00 AM - 1:00 PM), with a weekday off Experience Level Entry Level Job Type ...

Aylo Health

PRN Medical Receptionist

Mcdonough, GA

$15 - $18.25/hr

Transfer telephone calls as needed; works with call center representative to ensure adequate ... Excellent communication skills * Computer literate with entry level working knowledge

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Entry Level Call Center information

See Decatur, GA salary details

$10

$17

$24

How much do entry level call center jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for entry level call center in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry-level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

Can I work in a call center without experience?

Entry level call center positions typically do not require prior experience, as training is usually provided to develop necessary skills such as communication, active listening, and problem-solving. Employers often look for strong interpersonal skills and a positive attitude, making these roles accessible to candidates new to the industry.

What are the key skills and qualifications needed to thrive as an Entry Level Call Center Representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

What are entry level call center jobs?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

What Are Entry-Level Call Center Jobs?

As an entry-level call center employee, your exact duties vary depending on the type of call center in which you work. However, all entry-level call center jobs involve talking on the phone. Your responsibilities may include receiving inbound calls for customer service or support or making outbound calls for telemarketing, surveys, or providing information. Placing outbound calls usually involves making sales or collecting data, while as an inbound call center representative, you may answer questions or help the customer troubleshoot an issue. In other roles, you may work in the dispatch department where you route calls based on the needs of the caller.

More about Entry Level Call Center jobs
What are the most commonly searched types of Call Center jobs in Decatur, GA? The most popular types of Call Center jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Entry Level Call Center jobs? Cities near Decatur, GA with the most Entry Level Call Center job openings:
Entry Level Call Center jobs near you

Call Center Agent

Alphabe Insight

Atlanta, GA • On-site

$14.50 - $19/hr

Full-time

Posted 7 days ago

Job description

Call Center Agent

Entertainment Travel Associates is a dynamic and fast-growing company specializing in delivering exceptional travel and entertainment experiences. We partner with leading brands and venues to create engaging promotional campaigns that connect audiences with unforgettable moments. Our team thrives on creativity, precision, and a commitment to excellence, making us a trusted name in the industry.

Job Description

We are seeking a customer-focused Call Center Agent to support communication and customer service operations. This role is ideal for individuals who enjoy helping others, solving problems, and developing strong communication skills in a professional environment.

Responsibilities

  • Handle inbound and outbound calls professionally and courteously.
  • Respond to customer inquiries and provide accurate information.
  • Assist with service requests and resolve routine concerns.
  • Document customer interactions and maintain accurate records.
  • Support service quality standards and team performance goals.
  • Escalate complex issues to the appropriate department when necessary.
  • Maintain a positive and customer-focused approach during all interactions.

Qualifications

  • Strong verbal communication and active listening skills.
  • Customer-focused with a professional and positive attitude.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Excellent organizational and time-management abilities.
  • Basic computer skills including email, data entry, and customer management systems.
  • Reliable, adaptable, and detail-oriented.
  • Entry-level candidates welcome; training provided.

Additional Information

  • Competitive salary package
  • Opportunities for career growth and professional development
  • Supportive and collaborative work environment
  • Skill development and ongoing training opportunities
  • Stable full-time position
  • Modern and professional workplace environment

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