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Entry Level Call Center Jobs in Stockbridge, GA (NOW HIRING)

A-Line Staffing Solutions

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Call Center Specialist {174109}

Covington, GA · On-site

$20/hr

Develop and deliver entry-level and advanced Customer Care training using the ADDIE instructional ... Experience delivering training, coaching, or quality support within a Customer Care, Contact Center ...

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The LaSalle Group

Key Account Manager

Atlanta, GA · On-site

$140K - $160K/yr

... from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human ...

The LaSalle Group

Data Entry Specialist

Atlanta, GA · On-site

$17 - $20/hr

... from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human ...

The LaSalle Group

Data Entry Specialist

Atlanta, GA · On-site

$18 - $20/hr

... from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human ...

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Entry Level Call Center information

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How much do entry level call center jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level call center in Stockbridge, GA is $15.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $16.39 per hour, depending on experience, location, and employer.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

Can I get an entry level call center job with no experience?

Entry level call center jobs typically do not require prior experience, making them accessible to applicants new to customer service roles. Basic skills such as communication, computer literacy, and a positive attitude are often sufficient, and training is usually provided on the job.

How do I become an entry level call center agent with no experience?

To become an entry level call center agent with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; applying to companies that hire entry-level candidates is also recommended.

Which entry level call centers pay the most?

Entry level call center positions typically offer higher pay in industries such as technology, finance, and healthcare, where specialized knowledge or certifications can lead to increased wages. Companies with larger customer service operations or those that require bilingual skills often pay more than standard roles. Factors like location, company size, and the complexity of the support provided also influence pay rates for entry level call center jobs.
More about Entry Level Call Center jobs

What are the most commonly searched types of Call Center jobs in Stockbridge, GA?

The most popular types of Call Center jobs in Stockbridge, GA are:

What cities near Stockbridge, GA are hiring for Entry Level Call Center jobs?

Cities near Stockbridge, GA with the most Entry Level Call Center job openings:

Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Stockbridge, GA as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $31,771 per year, or $15.3 per hour.

Call Center Specialist {174109}

A-Line Staffing Solutions

Covington, GA • On-site

$20/hr

Contractor

Medical, Dental, Vision, Life, Retirement

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Customer Care Training & Quality Specialist

Location: Covington, GA – Hybrid, 3 days/week onsite

Pay Rate: $20.00/hour on W-2

Position Overview

We are seeking a Customer Care Training & Quality Specialist to support training, quality assurance, coaching, and continuous improvement initiatives for Customer Care teams across the U.S.

This role will develop and deliver training for associates at multiple experience levels, evaluate quality and performance data, identify skill gaps, and provide targeted coaching to improve the customer experience. The position will also help maintain training materials, knowledge resources, and operational procedures.

The ideal candidate combines customer service training experience with quality analysis and coaching skills and is comfortable working with performance data to identify opportunities for improvement.

Key Responsibilities

Training & Coaching

  • Develop and deliver entry-level and advanced Customer Care training using the ADDIE instructional methodology.
  • Train associates on effectively handling customer interactions across phone, chat, and email.
  • Provide individualized coaching and feedback to Customer Care associates and leadership.
  • Assess performance and develop targeted training or development plans.
  • Analyze customer escalations to identify knowledge or performance gaps and recommend appropriate coaching or training.
  • Reinforce established best practices and service standards.

Quality Assurance

  • Review and analyze quality and training data to identify performance trends and development opportunities.
  • Provide QA reporting and findings to supervisors and management.
  • Use quality assessments and performance data to develop individualized coaching plans.
  • Identify procedural gaps or inconsistencies and recommend solutions.
  • Provide input supporting associate performance evaluations.

Training Content & Knowledge Management

  • Maintain and update training materials, job aids, process roadmaps, and Knowledge Management System content.
  • Partner with Operations to ensure training and reference materials remain current and accurate.
  • Identify opportunities to improve training content, processes, and support tools.

Continuous Improvement & Compliance

  • Participate in Lean, Six Sigma, and other continuous improvement initiatives.
  • Recommend process and training improvements based on quality findings and operational trends.
  • Support adherence to regulatory, departmental, quality system, and organizational requirements.
  • Maintain subject matter expertise through ongoing professional development.

Qualifications

  • Experience delivering training, coaching, or quality support within a Customer Care, Contact Center, or Customer Service environment.
  • Experience evaluating calls, chats, emails, or other customer interactions.
  • Strong understanding of training development and adult learning principles.
  • Familiarity with the ADDIE instructional design methodology.
  • Ability to analyze quality and performance data and translate findings into practical coaching or training plans.
  • Strong written and verbal communication skills.
  • Comfortable providing direct, constructive feedback to associates and leadership.
  • Strong organizational and problem-solving skills.
  • Ability to work effectively with Operations, Quality, and other cross-functional teams.

Preferred Experience

  • Quality Assurance experience within a contact center environment.
  • Experience developing training materials, job aids, or knowledge management content.
  • Experience analyzing customer escalations and identifying root causes.
  • Familiarity with Lean, Six Sigma, or other continuous improvement methodologies.
  • Experience supporting regulated or quality-driven business environments.
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About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

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