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Entry Level Call Center Jobs in Dallas, GA (NOW HIRING)

The LaSalle Group

Key Account Manager

Atlanta, GA · On-site

$140K - $160K/yr

... from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human ...

All JobsCall Center JobsEntry Level Call Center JobsEntry Level Call Center Jobs in Dallas, GA

Entry Level Call Center information

See Dallas, GA salary details

$9

$16

$22

How much do entry level call center jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for entry level call center in Dallas, GA is $16.18, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $17.36 per hour, depending on experience, location, and employer.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

Can I get an entry level call center job with no experience?

Entry level call center jobs typically do not require prior experience, making them accessible to applicants new to customer service roles. Basic skills such as communication, computer literacy, and a positive attitude are often sufficient, and training is usually provided on the job.

How do I become an entry level call center agent with no experience?

To become an entry level call center agent with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; applying to companies that hire entry-level candidates is also recommended.

Which entry level call centers pay the most?

Entry level call center positions typically offer higher pay in industries such as technology, finance, and healthcare, where specialized knowledge or certifications can lead to increased wages. Companies with larger customer service operations or those that require bilingual skills often pay more than standard roles. Factors like location, company size, and the complexity of the support provided also influence pay rates for entry level call center jobs.
More about Entry Level Call Center jobs

What are the most commonly searched types of Call Center jobs in Dallas, GA?

The most popular types of Call Center jobs in Dallas, GA are:

What cities near Dallas, GA are hiring for Entry Level Call Center jobs?

Cities near Dallas, GA with the most Entry Level Call Center job openings:

Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Dallas, GA as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,659 per year, or $16.2 per hour.

Customer Service Representative

Contractor In Charge

Atlanta, GA • On-site

$19/hr

Other

Medical, Retirement, PTO

Re-posted 5 days ago

Job description

Call Center Agent

The Call Center Agent is responsible for professionally handling inbound and outbound calls, accurately booking and dispatching jobs, maintaining CRM accuracy, and managing digital leads in accordance with defined SOPs and client playbooks. This role also requires a strong sales mindset, with a focus on converting inquiries into booked appointments, maximizing revenue opportunities, and protecting every call as a potential booking. This role directly impacts SLA performance, client satisfaction, booking conversion rates, and overall revenue generation. Agents are expected to operate with urgency, accuracy, accountability, and a results-driven, sales-oriented approach. The Call Center Agent owns not only accurate call handling and booking execution, but also maximizing every inbound opportunity into revenue through effective sales execution.

Our mission is to help small business owners in the home service trades to understand and know their financials and bookkeeping is being managed and maintained with the highest standards. Our staff has a high degree of experience in the electrical, plumbing, HVAC, and other home service industries--and offer their knowledge to help increase our client's understanding of their business performance. In the industry, we are known for our professionalism and knowledge of scheduling software and accounting integrations. Our clients are good at what they do, knowing their trades inside and out--and we let them focus on that by doing the rest for them!

Location: Must live in Alabama, Arizona, Florida, Georgia, Michigan, Mississippi, Nevada, North Carolina, South Carolina, South Dakota, Tennessee, Texas, Virginia

What We Offer:

  • Competitive salary - starting at $19/hour
  • Equipment stipend of $100/month
  • Medical Benefits -available after 90 days!
  • Retirement Savings Plan
  • Vacation Pay
  • Paid training
  • Advancement Opportunities

Responsibilities:

  • Answer all incoming calls or online inquiries, as the initial point of contact
  • Using a company-prepared script, answer our customers' questions and guide them to the best service-solution for their home
  • Provide a sense of calm and exhibit empathy for customers, so they feel comfortable
  • Conduct service-related, follow-up calls to check in on past customers and assess their current needs
  • Help the field team by taking detailed notes from customer calls and entering them into our system
  • Contribute to our company's culture by being upbeat and hard-working

Requirements:

  • High School Diploma/GED is required
  • Self-starter, reliable, flexibility with hours
  • High level of accuracy and efficiency
  • Exceptional verbal and written communication skills
  • Courteous, professional manner, strong customer service skills
  • Computer literacy and strong typing skills (30+ WPM), experience with Microsoft Office
  • Excellent multitasking and follow-up skills, with high attention to detail
  • Excellent interpersonal communication skills on a professional and technical level
  • Able to work both independently and as part of a team
  • Any experience with ServiceTitan, FieldEdge, Housecall Pro, or other scheduling software would be a plus! HVAC, plumbing, or electrical home service customer service or dispatch experience would also be helpful but is not required.

Work Schedule:

  • This entry-level work-from-home job works a flexible schedule depending on business needs.

We are an equal opportunity employer

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