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Entry Level Call Center Jobs in Suwanee, GA (NOW HIRING)

Brooks-Aderholt Agency

Be Seen First

Entry Level Sales Representative

Alpharetta, GA · On-site

$55K - $110K/yr

You've worked at AT&T, T-Mobile, Verizon, Best Buy, or a similar retail/sales environment and you're tired of the ceiling * You're in a call center or customer service role and you know you're ...

The LaSalle Group

Key Account Manager

Atlanta, GA · On-site

$140K - $160K/yr

... from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human ...

Aylo Health

Medical Receptionist

Suwanee, GA

$15.25 - $18.50/hr

Transfer telephone calls as needed; works with call center representative to ensure adequate ... Excellent communication skills * Computer literate with entry level working knowledge

The LaSalle Group

Inpatient Coder

Alpharetta, GA · On-site

$35 - $40/hr

... from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human ...

Mastec

Entry Level Field Technician

Duluth, GA · On-site

$22 - $26/hr

We provide the planning, staffing, training, resource deployment, inventory management, call center support and analytics required for a comprehensive workforce solution. Our controls deliver the ...

TransPerfect

Occupational Therapist

Buford, GA · On-site

$49 - $53/hr

Conveniently located within walking distance of the Sugar Hill Center, residents enjoy easy access ... S. entry-level OT education by an AOTA-approved credentialing agency What We Offer * Competitive ...

TransPerfect

Occupational Therapist

Sugar Hill, GA · On-site

$49 - $53/hr

Conveniently located within walking distance of the Sugar Hill Center, residents enjoy easy access ... S. entry-level OT education by an AOTA-approved credentialing agency What We Offer * Competitive ...

TransPerfect

Occupational Therapist

Sugar Hill, GA · On-site

$49 - $53/hr

Conveniently located within walking distance of the Sugar Hill Center, residents enjoy easy access ... S. entry-level OT education by an AOTA-approved credentialing agency What We Offer * Competitive ...

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All JobsCall Center JobsEntry Level Call Center JobsEntry Level Call Center Jobs in Suwanee, GA

Entry Level Call Center information

See Suwanee, GA salary details

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$16

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How much do entry level call center jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for entry level call center in Suwanee, GA is $16.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.88 per hour, depending on experience, location, and employer.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

Can I get an entry level call center job with no experience?

Entry level call center jobs typically do not require prior experience, making them accessible to applicants new to customer service roles. Basic skills such as communication, computer literacy, and a positive attitude are often sufficient, and training is usually provided on the job.

How do I become an entry level call center agent with no experience?

To become an entry level call center agent with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; applying to companies that hire entry-level candidates is also recommended.

Which entry level call centers pay the most?

Entry level call center positions typically offer higher pay in industries such as technology, finance, and healthcare, where specialized knowledge or certifications can lead to increased wages. Companies with larger customer service operations or those that require bilingual skills often pay more than standard roles. Factors like location, company size, and the complexity of the support provided also influence pay rates for entry level call center jobs.
More about Entry Level Call Center jobs

What are the most commonly searched types of Call Center jobs in Suwanee, GA?

The most popular types of Call Center jobs in Suwanee, GA are:

What cities near Suwanee, GA are hiring for Entry Level Call Center jobs?

Cities near Suwanee, GA with the most Entry Level Call Center job openings:

Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Suwanee, GA as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,677 per year, or $16.7 per hour.

Contact Center Agent I

Crawford and Company

Peachtree Corners, GA • On-site, Remote

$14.32 - $26.19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description


Ready to Make a Difference from the First Call?
Be the Friendly Voice Customers Can Count On!
Join Us as Contact Center Agent I - Remote Role | US
What's in it for you?
Stay Connected: Answer incoming calls and assist customers with claim-related inquiries.
Own the Details: Accurately document information and maintain records across multiple systems.
Be Essential: Deliver exceptional customer service that helps keep the claims process moving smoothly.
At Crawford, every claim represents a person and a community we help rebuild. As a Contact Center Agent I, your communication skills, customer-focused mindset, and computer proficiency will help create a positive experience for every caller. No experience? No problem-entry-level candidates are welcome!
This is your chance to be part of the One Crawford family-where your work makes a real impact.
Ready to launch your customer service career? Apply today and help us restore lives!
Responsibilities
  • Receives and enters initial Notice of Loss information. Analyzes information and proofreads system entry for accuracy.
  • Creates claim files by entering initial loss report information into claim intake application.
  • Consistently maintains a high level of customer satisfaction by demonstrating a helpful, considerate attitude, and a pro-active customer service approach.
  • Responds to routine inquiries and directs other inquiries to appropriate resources.
  • Educates claimants/callers on client requirements and benefit plans documenting all required details of the call in a concise professional manner.
  • Acts as primary liaison with callers; follows client specifications in assisting with questions and solving problems related to the claims application.
  • Educates and informs the customer across multiple communication channels about documentation required to process a claim, required time frames, payment information, and claim status.
  • Educates claimants/callers on client requirements and benefit plans documenting all required details of the call in a concise professional manner.
  • Recommends new and/or improved procedures to enhance the customer experiences.
  • Maintains a favorable and positive working relationship with internal and external customers.
  • Directs customer calls to the appropriate contact at multiple locations or escalates to specialist as needed.
  • Attains 90% rating or higher for Report Quality and Customer Service.
  • Actively takes inbound calls for one or two lines of business.

Qualifications
  • Education equivalent to graduation from high school and supplemental experience with the MS Office Suite including Excel & Word.
  • Customer service experience or equivalent combination of education & experience including inbound call center experience preferred.
  • Ability to work in a team environment and/or independently.
  • Ability to support multiple clients across various channels and utilizing multiple systems simultaneously in a fast paced environment.
  • Good interpersonal skills.
  • PC literate, including Microsoft Office products.
  • Must be a competent typist.
  • Strong customer service skills.

#LI-EC1
#LI-Remote
About Us
Why Crawford?
Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.
When you accept a job with Crawford, you become a part of the One Crawford family. And as part of the One Crawford family, we offer a comprehensive Total Rewards package to our employees to assist with their financial, health/wellness, continuing education/training and other needs:
  • Competitive base pay
- The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position. To determine the actual offer, Crawford considers a wide range of factors including the candidate's previous experience and education, market rates, minimum pay requirements for the applicable jurisdiction, business segment, supply/demand, and scheduled hours.
  • Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.
  • We offer a well-rounded benefits package that encourages wellness and helps our employees to be an educated healthcare consumer. The core benefits* offered include:
- Medical, Dental and Vision Plans
- Prescription Drugs
- HSA, HRA, and FSA Accounts
- Paid Holidays, Vacation and Sick Leave
- 401(k) Retirement Plan
- Tuition Assistance
- Paid Parental Leave
- Supplemental Health Benefits
Other Benefits currently available at no cost include: - Enhanced Mental Health Support
- Virtual Physical Therapy
- Caregiving Services
- Life Assistance Program
*The above information highlights some of the benefits currently available to eligible full-time employees.
  • Training programs that promote continuous learning and career progression while enhancing job performance.
  • Sustainability programs that give back to the communities in which we live and work.
  • A culture of respect, collaboration, entrepreneurial spirit and inclusion.

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

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