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Online Call Center Jobs in Decatur, GA (NOW HIRING)

AnswerMTI

Part-Time Call Center Agent

Atlanta, GA · On-site

$16/hr

Part-Time Call Center Agent Company: AMTI l Location: Atlanta, GA (In-Office) Pay: $16/hr l Hours: Part-Time l Requires 1 weekend day (Sat/Sun) and Holidays AMTI is hiring Part-Time Call Center ...

RemX

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Banking Call Center Specialist (Direct Hire)

Alpharetta, GA · On-site

$20/hr

... online banking, etc.) * Ensure adherence to banking regulations, privacy standards, and compliance ... Accurately document interactions in internal systems Required: * 1+ year call center experience in ...

AnswerMTI

Call Center Representative

Atlanta, GA · On-site

$16/hr

Full-Time Call Center RepresentativeLocation: Atlanta, GA (In-Office) l Pay: $16/hrSchedule: 40 hours/week, 10-hrs Shifts l Must work one weekend day (Sat or Sun) and HolidaysAt AMTI, we pride ...

Payentry

Outbound Call Center Representative

Norcross, GA · On-site

$17 - $19/hr

Payentry is actively seeking outbound call center reps for our call center in Peachtree Corners, GA. This position schedules sales appointments for our sales teams by cold calling businesses and ...

Payentry

Outbound Call Center Representative

Norcross, GA · On-site

$17 - $19/hr

Payentry is actively seeking outbound call center reps for our call center in Peachtree Corners, GA. This position schedules sales appointments for our sales teams by cold calling businesses and ...

Express Employment Professionals - Dunwoody, GA

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Customer Service- Call Center

Atlanta, GA · On-site

$15 - $16/hr

We are looking for experienced Customer Service and Call Center professionals for immediate placement in the Norcross area. Customer Service/Dispatcher Call Center Environment ALL SHIFTS AVAILABLE ...

Express Employment Professionals

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Inbound Call Center Representative

Marietta, GA · On-site

$16 - $17.50/hr

Our Client is hiring several Call Center Representatives in Marietta- Immediately! - 2nd shift hours (THIS IS NOT A REMOTE POSITION) COMPANY HAS BOTH F/T and P/T HOURS AVAILABLE ( 25 - 40 hours/week ...

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All JobsOnline Call Center JobsOnline Call Center Jobs in Decatur, GA

Online Call Center information

See Decatur, GA salary details

$10

$17

$24

How much do online call center jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for online call center in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What is an online call center?

An online call center is a virtual customer service operation where agents handle customer inquiries, support requests, and other communications using internet-based tools rather than working from a physical call center location. Agents may work from home or remote offices and use software to manage calls, chats, and emails. Online call centers are commonly used by companies to provide 24/7 support, improve flexibility, and reduce overhead costs while maintaining high-quality customer service.

What are the key skills and qualifications needed to thrive as an online call center agent?

To thrive as an Online Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and live chat platforms is highly valued. Patience, active listening, and adaptability are essential soft skills that help agents handle diverse customer interactions effectively. These skills and tools are crucial for delivering efficient, high-quality support and ensuring customer satisfaction in a virtual environment.

How does an online call center agent typically collaborate with team members and supervisors?

Online call center agents usually work as part of a larger team where regular communication with supervisors and colleagues is essential. Collaboration often takes place through digital channels such as team chats, video meetings, and shared knowledge bases, allowing agents to quickly share updates, ask questions, and receive feedback. Supervisors provide ongoing support, performance reviews, and training to help agents improve their skills and resolve complex customer issues. This structure helps ensure consistent service quality and fosters a supportive, connected remote work environment.

What is the difference between Online Call Center vs Customer Service Representative?

AspectOnline Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote or office-based, handling inbound/outbound calls via phone or chatOffice or remote, interacting with customers via phone, email, or chat
Industry UsageCommon in call centers, tech support, sales, and customer service sectorsWidely used across retail, telecom, banking, and service industries

Online Call Center roles focus on managing customer interactions through digital channels like phone and chat, often requiring specific technical setup. Customer Service Representatives provide support across various channels and industries. Both roles require strong communication skills and customer focus, but Online Call Center positions often emphasize remote work and technical proficiency.

Can I work at an online call center from home?

Online call center jobs are often designed to be remote, allowing employees to work from home with a computer and internet connection. These roles typically require good communication skills, a quiet workspace, and sometimes specific software or certifications. Many companies offer flexible schedules for remote call center agents.

What are the most commonly searched types of Call Center jobs in Decatur, GA?

The most popular types of Call Center jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Online Call Center jobs?

Cities near Decatur, GA with the most Online Call Center job openings:

Online Call Center jobs near you
Infographic showing various Online Call Center job openings in Decatur, GA as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,375 per year, or $17.5 per hour.

Part-Time Call Center Agent

Atlanta, GA • On-site

AnswerMTI
1 - 10 employees
Learn more about AnswerMTIexternal

$16/hr

Part-time

Posted 29 days ago

Job description

Part-Time Call Center Agent
Company: AMTI l Location: Atlanta, GA (In-Office)
Pay: $16/hr l Hours: Part-Time l Requires 1 weekend day (Sat/Sun) and Holidays
AMTI is hiring Part-Time Call Center Agents to assist callers during critical moments - from medical inquiries to locksmith requests. We handle inbound calls only; no sales or outbound calling required. No experience needed as we provide fully paid, hands-on training.
What You'll Do:
  • Handle incoming calls with a warm, helpful attitude.
  • Take accurate messages, transfer calls, and/or relay key information.
  • Use our call processing system to prioritize customer needs efficiently.

What We're Looking For:
  • Friendly, upbeat, and professional communication skills.
  • Strong English spelling and grammar.
  • Basic computer proficiency and typing speed of 35+ WPM.
  • Reliable attendance and strong work ethic.

AMTI is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
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