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Outbound Operations Jobs (NOW HIRING)

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The Outbound Automation Operations Supervisor is a key leadership role within a multi-client 3PL distribution environment, responsible for overseeing outbound functions including picking, packing ...

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Outbound Operations information

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How much do outbound operations jobs pay per hour?

As of May 31, 2026, the average hourly pay for outbound operations in the United States is $15.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $15.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Outbound Operations, and why are they important?

To thrive in Outbound Operations, you need strong organizational skills, attention to detail, and experience in logistics or supply chain management, often supported by a relevant degree or work experience. Familiarity with warehouse management systems (WMS), shipping software, and inventory tracking tools is typically required. Effective communication, problem-solving, and teamwork are valuable soft skills that help manage workflow and resolve issues quickly. These skills ensure efficient order processing, accurate shipments, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced in an Outbound Operations role, and how can they be effectively managed?

Professionals in Outbound Operations often encounter challenges such as coordinating timely shipments, managing inventory accuracy, and adapting to last-minute order changes. Effective communication with warehouse staff, logistics providers, and customer service teams is essential to address these hurdles. Utilizing warehouse management systems and regularly reviewing processes can help ensure smooth workflows and minimize errors. Being proactive and solution-oriented enables outbound teams to maintain high service levels and support overall business goals.

What are outbound operations?

Outbound operations refer to the processes involved in moving products from a warehouse or distribution center to customers or retail locations. This includes order picking, packing, shipping, and coordinating with carriers to ensure timely delivery. Outbound operations are crucial for maintaining customer satisfaction, as they directly impact delivery speed and order accuracy. Efficient outbound operations also help reduce shipping errors and optimize logistics costs.

What is the difference between Outbound Operations vs Inbound Operations?

AspectOutbound OperationsInbound Operations
Primary FocusManaging outgoing shipments, deliveries, and logistics to customersHandling incoming shipments, inventory receipt, and warehouse intake
Work EnvironmentDistribution centers, warehouses, logistics companiesWarehouses, receiving docks, supply chain facilities
Required CredentialsLogistics certifications, warehouse operation knowledgeLogistics certifications, inventory management skills

Outbound Operations and Inbound Operations are both essential logistics roles. Outbound Operations focus on managing shipments leaving the company, while Inbound Operations handle incoming goods. Both roles require similar certifications and work environments, but their primary responsibilities differ in the direction of goods flow.

More about Outbound Operations jobs
What are the most commonly searched types of Outbound Operations jobs? The most popular types of Outbound Operations jobs are:
What job categories do people searching Outbound Operations jobs look for? The top searched job categories for Outbound Operations jobs are:
Infographic showing various Outbound Operations job openings in the United States as of May 2026, with employment types broken down into 17% As Needed, 66% Full Time, and 17% Temporary. Highlights an 37% Physical, 25% Hybrid, and 38% Remote job distribution, with an average salary of $31,582 per year, or $15.2 per hour.
Distribution Center Outbound Operations Supervisor

Distribution Center Outbound Operations Supervisor

Genuine Parts Company

Sacramento, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Genuine Parts Company rating

6.8

Company rating: 6.8 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

215th of 333 rated retail wholesalers


Job description

Job Summary
The Outbound Supervisor reports to the Outbound Operations Manager to ensure outbound teams properly pull, sort, pack, and load freight in a safe, high quality and timely manner. The role coordinates and prepares all pulling and outbound shipping activities. The role is also responsible for ensuring paperwork is reconciled daily and distribution center facilities are secured nightly.
Responsibilities
  • Manages functions of outbound operations by instructing employees how to perform work, monitoring progress, and troubleshooting as needed.
  • Trains and develops employees to ensure team functions operate at the highest level of efficiency, filling in any area as needed.
  • Schedules team hours to ensure peak period coverage and efficiency.
  • Processes and ships cross/docks, stock orders, special orders, UPS, Will Call, and any other miscellaneous orders as needed. Process all outbound orders.
  • Manages picking, sorting and truck load procedures.
  • Reconciles truck loads each night to ensure proper loading of product.
  • Manages shuttle truck orders and loading of trucks.
  • Prints all BOL shipping documents for freight trucks.
  • Manages all pulling and shipping aspects of the distribution center on a daily basis.
  • Responsible for complying with proper procedures and processes with regards to company security, safety and shipping operations.
  • Ensures team follows all company and supplier guidelines for factory returns.
  • Opens and closes distribution center facilities, ensuring building is secured at all times.

Qualifications
  • High School Diploma, general education degree (GED) or equivalent combination of experience and education.
  • Complies with all safety requirements pertaining to job functions and general Distribution Center safety requirements.
  • Strong interpersonal skills.
  • Ability to develop and maintain cooperative working relationships with others.
  • Strong organizational skills detail oriented.
  • Ability to use good judgment in order to carry out detailed instructions.
  • Basic computer skills required.
  • Must be capable of lifting/moving heavy items up to 60 lbs.
  • Must be forklift and pallet jack certified.

Preferred Qualifications
  • Experience with Lean Six Sigma methodologies and tools.
  • Diverse experience (especially within automotive or retail distribution centers).
  • Proven experience performing various quality functions (inspection, control, assurance, audits).
  • Proficiency in using relevant tools and technology (including MS Office, Promapp, Power BI, Visio, etc.).
  • Customer-centric spirit and task-execution.
  • Enthusiasm for data, analysis, and providing simple insights.
  • Passion for solving complex challenges.
  • Comfort influencing others, leading teams, managing stakeholders, getting buy-in from leadership, and communicating clearly.
  • Test-and-learn mentality and agile way of working to improve team products.

Leadership
  • Embodies the following values: serve, perform, influence, respect, innovate, team.
  • Effectively communicates by motivating and inspiring others through clear and proactive communication.
  • Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
  • Makes balanced decisions and thinks strategically by being a forward thinker.
  • Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization.

Physical Demands / Working Environment
  • Lifting and Carrying: Ability to lift and carry objects of varying weights, typically 25 to 50 pounds or more, depending on the job duties.
  • Pushing and Pulling: Capability to push and pull carts, pallet jacks, or other equipment loaded with materials throughout the warehouse. This may involve pushing or pulling heavy loads over extended distances or up ramps
  • Standing and Walking: Willingness and ability to stand and walk for extended periods, often for the duration of a shift. Warehouse employees may be required to move around the warehouse facility to pick orders, stock shelves, or perform other tasks.
  • Bending and Stooping: Capacity to bend, stoop, squat, and reach to retrieve items from shelves, bins, or storage racks. Employees may need to access items throughout the warehouse at various heights and angles.
  • Climbing: Can climb ladders or stairs to access elevated storage areas or perform maintenance tasks. Warehouse environment will require employees to work at heights to include open floor mezzanines and follow safety protocols for ladder use.
  • Operating Equipment: Proficiency in operating warehouse equipment such as forklifts, pallet jacks, and order pickers. Depending on the job role, employees must pass certification or training programs to operate certain equipment safely.
  • Manual Dexterity: Ability to use hands and fingers to handle small objects, operate machinery controls, and perform tasks requiring precision and accuracy. This may include picking and packing items, labeling products, or assembling shipments.
  • Repetitive Motion: Willingness and ability to perform repetitive tasks, such as scanning barcodes, sorting items, or packaging products, throughout the shift. Employees should be able to maintain productivity while performing repetitive motions safely.
  • Physical Endurance: Stamina and endurance to work in a fast-paced environment and meet productivity targets. Warehouse positions may require employees to work long hours, weekends, or overtime during peak periods.
  • Safety Awareness: Commitment to following safety protocols and guidelines to prevent workplace accidents and injuries. Employees should be vigilant about potential hazards in the warehouse environment and take appropriate precautions to ensure their safety and the safety of others
  • Environment: Position operates in a warehouse setting with continuous exposure to industrial noise (e.g., forklifts, conveyors, machinery, and loading activities), bright overhead lighting, and varying temperatures due to limited climate control. Employees regularly work around moving equipment and mechanical operations and must remain alert to audible and visual safety signals in a fast-paced environment.

This position offers an hourly rate of $31.50. Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.
Benefits:
Health Insurance: Comprehensive medical, dental, and vision plans.
Retirement Plan: 401(k) with company match.
Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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