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Outbound Operations Jobs (NOW HIRING)

Sr. Manager, Outbound Operations

Clear Brook, VA · On-site

$81.20K - $135.40K/yr

Senior Operations Manager - Outbound (Distribution Center) About the Role (Job Summary) We are seeking an experienced Senior Operations Manager - Outbound to lead largescale distribution center ...

The Outbound Operations Manageris responsible forleading outbound operations including picking, packing, kitting, and triage. This role ensures order fulfillment is executed with speed, accuracy, and ...

The Outbound Operations Manager is responsible for leading outbound operations including picking, packing, kitting, and triage. This role ensures order fulfillment is executed with speed, accuracy ...

Outbound Operations Supervisor

Denver, CO · On-site

$63.15K - $85K/yr

Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services ...

Outbound Operations Supervisor

Denver, CO · On-site

$63.15K - $85K/yr

Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services ...

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Outbound Operations information

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How much do outbound operations jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for outbound operations in the United States is $15.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $15.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Outbound Operations, and why are they important?

To thrive in Outbound Operations, you need strong organizational skills, attention to detail, and experience in logistics or supply chain management, often supported by a relevant degree or work experience. Familiarity with warehouse management systems (WMS), shipping software, and inventory tracking tools is typically required. Effective communication, problem-solving, and teamwork are valuable soft skills that help manage workflow and resolve issues quickly. These skills ensure efficient order processing, accurate shipments, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced in an Outbound Operations role, and how can they be effectively managed?

Professionals in Outbound Operations often encounter challenges such as coordinating timely shipments, managing inventory accuracy, and adapting to last-minute order changes. Effective communication with warehouse staff, logistics providers, and customer service teams is essential to address these hurdles. Utilizing warehouse management systems and regularly reviewing processes can help ensure smooth workflows and minimize errors. Being proactive and solution-oriented enables outbound teams to maintain high service levels and support overall business goals.

What are outbound operations?

Outbound operations refer to the processes involved in moving products from a warehouse or distribution center to customers or retail locations. This includes order picking, packing, shipping, and coordinating with carriers to ensure timely delivery. Outbound operations are crucial for maintaining customer satisfaction, as they directly impact delivery speed and order accuracy. Efficient outbound operations also help reduce shipping errors and optimize logistics costs.

What is the difference between Outbound Operations vs Inbound Operations?

AspectOutbound OperationsInbound Operations
Primary FocusManaging outgoing shipments, deliveries, and logistics to customersHandling incoming shipments, inventory receipt, and warehouse intake
Work EnvironmentDistribution centers, warehouses, logistics companiesWarehouses, receiving docks, supply chain facilities
Required CredentialsLogistics certifications, warehouse operation knowledgeLogistics certifications, inventory management skills

Outbound Operations and Inbound Operations are both essential logistics roles. Outbound Operations focus on managing shipments leaving the company, while Inbound Operations handle incoming goods. Both roles require similar certifications and work environments, but their primary responsibilities differ in the direction of goods flow.

More about Outbound Operations jobs
What are the most commonly searched types of Outbound Operations jobs? The most popular types of Outbound Operations jobs are:
What job categories do people searching Outbound Operations jobs look for? The top searched job categories for Outbound Operations jobs are:
Infographic showing various Outbound Operations job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 2% As Needed, 21% Full Time, 66% Part Time, 8% Contract, and 2% Nights. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $31,582 per year, or $15.2 per hour.
Distribution Center Outbound Operations Supervisor

Distribution Center Outbound Operations Supervisor

Genuine Parts Company

Chesterfield, VA • On-site

Full-time

Posted 25 days ago


Genuine Parts Company rating

6.8

Company rating: 6.8 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

215th of 333 rated retail wholesalers


Job description

Job Summary
The Outbound Operations Supervisor is a people leader that drives the successful execution of all pulling and outbound shipping activities. Reporting to the Outbound Operations Manager, this role is responsible for designing efficient and consistent methods for the outbound team(s) to follow, ensuring freight is properly pulled, sorted, packed and loaded in a safe, high quality and timely manner. The Outbound Operations Supervisor ultimately holds their team to a high standard of operational execution, while also reinforcing a culture of engagement, empowerment and problem-solving amongst all teammates.
Responsibilities
  • Responsible for supervising and implementing functions of efficient outbound operations by instructing employees how to perform work, monitoring progress and troubleshooting as needed.
  • Responsible for designing and maintaining organization of truck yard operations, ensuring efficient organization of trailers, housekeeping, maintenance, and safety protocols are maintained.
  • Responsible for consistent and innovative solutions to drive adherence to all security and safety rules and regulations, ensuring a safe environment for employees, including but not limited to picking, sorting and truck load procedures.
  • Proactively maintains awareness of budget planning and enforces cost-saving initiatives and process improvements.
  • Supervises and provides leadership to warehouse associates, promoting engagement and empowerment to solve problems and make good operational decisions.
  • Works with other DC management to investigate and resolve shipping errors; addresses shipping errors with team to mitigate future issues.
  • Schedules team hours to ensure peak period coverage and efficiency.
  • Protects company assets ensuring all equipment is used and maintained properly, buildings are checked and secured nightly, monitoring employees so no merchandise leaves without proper receipts.
  • Responsible for leading efficient and accurate methods of processing outbound orders, cross/docks, stock orders, special orders, UPS, Will Call and any other miscellaneous orders as applicable.
  • Identifies opportunities for cost reduction and implements process improvements to enhance operational efficiency.
  • Fosters a culture of engagement and empowerment, mentors team members, and facilitates problem-solving and decision-making to drive operational success.
  • Oversees the reconciliation of truck loads each night to ensure proper loading of product.
  • Responsible for designing and implementing efficient protocols and systems for shuttle truck orders and loading of trucks.
  • Ensures team follows all company and supplier guidelines for factory returns.

Qualifications
  • High School Diploma, general education degree (GED) or equivalent combination of experience and education.
  • 1+ years' experience within a distribution center or similar environment.
  • Ability to comply with all safety requirements pertaining to job functions and general Distribution Center safety requirements.
  • Strong interpersonal skills.
  • Ability to develop and maintain cooperative working relationships with others.
  • Strong organizational skills detail oriented.
  • Ability to use good judgment in order to carry out detailed instructions.
  • Basic computer skills required.
  • Must be capable of lifting/moving heavy items up to 60 lbs.
  • Must be forklift and pallet jack certified.

Preferred Qualifications
  • 2+ years' experience within a distribution center or similar environment.
  • 1+ year's proven experience in a managerial role and/or leading teams.
  • Experience with Lean Six Sigma methodologies and tools.
  • Diverse experience (especially within automotive or retail distribution centers).
  • Proven experience performing various quality functions (inspection, control, assurance, audits).
  • Proficiency in using relevant tools and technology (including MS Office, Promapp, Power BI, Visio, etc.).
  • Customer-centric spirit and task-execution.
  • Enthusiasm for data, analysis, and providing simple insights.
  • Passion for solving complex challenges.
  • Comfort influencing others, leading teams, managing stakeholders, getting buy-in from leadership, and communicating clearly.
  • Test-and-learn mentality and agile way of working to improve team products.

Leadership
  • Embodies the following values: serve, perform, influence, respect, innovate, team.
  • Effectively communicates by motivating and inspiring others through clear and proactive communication.
  • Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
  • Makes balanced decisions and thinks strategically by being a forward thinker.
  • Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization.

Physical Demands / Working Environment
  • Lifting and Carrying: Ability to lift and carry objects of varying weights, typically 25 to 50 pounds or more, depending on the job duties.
  • Pushing and Pulling: Capability to push and pull carts, pallet jacks, or other equipment loaded with materials throughout the warehouse. This may involve pushing or pulling heavy loads over extended distances or up ramps.
  • Standing and Walking: Willingness and ability to stand and walk for extended periods, often for the duration of a shift. Warehouse employees may be required to move around the warehouse facility to pick orders, stock shelves, or perform other tasks.
  • Bending and Stooping: Capacity to bend, stoop, squat, and reach to retrieve items from shelves, bins, or storage racks. Employees may need to access items throughout the warehouse at various heights and angles.
  • Climbing: Can climb ladders or stairs to access elevated storage areas or perform maintenance tasks. Warehouse environment will require employees to work at heights to include open floor mezzanines and follow safety protocols for ladder use.
  • Operating Equipment: Proficiency in operating warehouse equipment such as forklifts, pallet jacks, and order pickers. Depending on the job role, employees must pass certification or training programs to operate certain equipment safely.
  • Manual Dexterity: Ability to use hands and fingers to handle small objects, operate machinery controls, and perform tasks requiring precision and accuracy. This may include picking and packing items, labeling products, or assembling shipments.
  • Repetitive Motion: Willingness and ability to perform repetitive tasks, such as scanning barcodes, sorting items, or packaging products, throughout the shift. Employees should be able to maintain productivity while performing repetitive motions safely.
  • Physical Endurance: Stamina and endurance to work in a fast-paced environment and meet productivity targets. Warehouse positions may require employees to work long hours, weekends, or overtime during peak periods.
  • Safety Awareness: Commitment to following safety protocols and guidelines to prevent workplace accidents and injuries. Employees should be vigilant about potential hazards in the warehouse environment and take appropriate precautions to ensure their safety and the safety of others.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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