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Outbound Customer Service Representative Jobs in Texas

DATAMARK (Texas)

Customer Service Representative I

El Paso, TX · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join Our Team as a Customer Service Representative at DATAMARK, Inc. We're looking for a Customer ... You'll handle inbound and outbound calls and emails, document customer interactions accurately, and ...

Datamark, Inc.

Customer Service Representative I

El Paso, TX · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join Our Team as a Customer Service Representative at DATAMARK, Inc. We're looking for a Customer ... You'll handle inbound and outbound calls and emails, document customer interactions accurately, and ...

Datamark, Inc.

Customer Service Representative I

El Paso, TX · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join Our Team as a Customer Service Representative at DATAMARK, Inc. We're looking for a Customer ... You'll handle inbound and outbound calls and emails, document customer interactions accurately, and ...

Datamark, Inc.

Customer Service Representative I

El Paso, TX · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join Our Team as a Customer Service Representative at DATAMARK, Inc. We're looking for a Customer ... You'll handle inbound and outbound calls and emails, document customer interactions accurately, and ...

Konecta

Be Seen First

Outbound Customer Sales Executive

San Antonio, TX · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Outbound Customer Sales Executive: Position Overview We are seeking a reliable and customer-focused ... Meet performance expectations for attendance, call handling, and service quality. Work assigned ...

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All JobsOutbound Customer Service Representative JobsOutbound Customer Service Representative Jobs in Texas

Outbound Customer Service Representative information

See Texas salary details

$9

$17

$24

How much do outbound customer service representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for outbound customer service representative in Texas is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.93 per hour, depending on experience, location, and employer.

What is an outbound customer service representative?

Outbound Customer Service Representatives are professionals who contact customers or potential clients on behalf of a company, typically by phone, to provide information, conduct surveys, promote products or services, or follow up on previous interactions. Unlike inbound representatives, who handle incoming queries, outbound reps initiate contact to achieve specific business goals such as sales, customer feedback, or appointment scheduling. They play a key role in customer outreach and relationship-building, often working from call centers or remotely.

What is the difference between Outbound Customer Service Representative vs Inbound Customer Service Representative?

AspectOutbound Customer Service RepresentativeInbound Customer Service Representative
Primary RoleProactively contacts customers to promote products, resolve issues, or gather feedbackResponds to incoming customer inquiries, support requests, or complaints
Work EnvironmentTypically telecommunication or call center setting, often with sales targetsCall center or support center, focusing on customer assistance
Required SkillsCommunication, persuasion, product knowledgeActive listening, problem-solving, empathy
Common UsageSales campaigns, customer retention, outreach programsTechnical support, order processing, general inquiries

While both roles involve customer communication, Outbound Customer Service Representatives focus on proactive outreach and sales, whereas Inbound Customer Service Representatives handle incoming customer inquiries and support. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

How does an outbound customer service representative collaborate with other departments to resolve customer issues?

Outbound Customer Service Representatives frequently work alongside sales, technical support, and billing teams to ensure customer concerns are addressed efficiently. When a customer's issue extends beyond basic inquiries, representatives coordinate with these departments to gather accurate information or escalate complex problems. This collaborative approach not only helps resolve issues more swiftly but also provides a seamless experience for the customer. Regular team meetings and shared customer management tools are often used to facilitate effective communication and follow-up.

What skills and qualifications are needed to be an outbound customer service representative?

To thrive as an Outbound Customer Service Representative, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, phone systems, and call scripting tools is typical in this role. Active listening, resilience, and a positive attitude help representatives engage customers effectively and handle rejection. These skills and qualities are essential for achieving sales targets, building customer relationships, and maintaining high productivity in a competitive environment.
What are popular job titles related to Outbound Customer Service Representative jobs in TX? For Outbound Customer Service Representative jobs in TX, the most frequently searched job titles are:
Outbound Customer Service Representative jobs near you
Infographic showing various Outbound Customer Service Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,492 per year, or $17.1 per hour.

Customer Service Representative (Full Time)

First United Bank Texas

Lubbock, TX • On-site

$13.75 - $18.75/hr

Other

Re-posted 7 days ago

Job description

Customer Service Representative (Full Time)

Operations Center - Lubbock, TX

Level Entry Position Type Full Time

First United Bank is accepting applications for a Full Time Customer Service Representative in our Operations Center.

As a Customer Service Representative, you will be responsible for supporting all products and services in our retail and commercial lines of business via inbound and outbound customer service calls concerning bank operations, regulations, transaction processing, and other inquiries as required by business objectives.

Additional responsibilities include:

  • Identifying customer needs and suggesting appropriate resolutions, products and services
  • Utilizing technology to support and troubleshoot online services, gathering information, and tracking customer interactions
  • Complete wire transfers
  • Issue EMV Chip Debit Cards
  • Perform debit card maintenance
  • Generate routine department reports
  • Minor bookkeeping duties
  • Participates in job specific training, various bank training programs, and complies with BSA, AML and all bank policies and procedures as required

Minimum Qualifications: We are seeking individuals who will provide professional, reliable, and prompt service to our customers. The ideal candidate will have:

  • Consistent customer care experience, preferably in financial services
  • Candidate must have a High School diploma or GED
  • Excellent written / verbal communication and customer service skills
  • Computer proficiency and familiarity with Microsoft programs
  • Ability to meet training standards is also required
  • Must be able to work flexible hours and/or extended hours as business requires

First United Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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