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Outbound Associate Jobs (NOW HIRING)

Freshpoint

Outbound Supervisor

Charlotte, NC · On-site

Review, coach, and develop the outbound associates. * Monitoring work, adherence to policy and safety requirements. * Issuing discipline when necessary. * Interprets company policies for employees ...

sasholdings

Outbound Warehouse Associate

Tampa, FL · On-site

$18/hr

As an Outbound Warehouse Associate, you will be responsible for ensuring orders are fulfilled promptly and accurately. You will operate with a safety-first mindset to pull orders, audit parts, and ...

sasholdings

Outbound Warehouse Associate

Stow, OH · On-site

$20/hr

As an Outbound Warehouse Associate, you will be responsible for ensuring orders are fulfilled promptly and accurately. You will operate with a safety-first mindset to pull orders, audit parts, and ...

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How much do outbound associate jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for outbound associate in the United States is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Outbound Associate, and why are they important?

To thrive as an Outbound Associate, you need strong organizational skills, attention to detail, and experience in inventory management or warehouse operations, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and shipping software is typically required. Reliability, teamwork, and effective communication are valuable soft skills that enhance performance in this role. These skills ensure efficient order processing, accurate shipments, and smooth coordination within fast-paced distribution environments.

What are some common challenges Outbound Associates face and how can they be addressed?

Outbound Associates often encounter challenges such as meeting strict shipping deadlines, accurately processing high volumes of orders, and maintaining organization in a fast-paced warehouse environment. To overcome these, it's important to develop strong time management skills, attention to detail, and effective communication with team members and supervisors. Many companies provide on-the-job training and utilize technology such as barcode scanners and inventory management systems to help associates work efficiently and reduce errors.

What are Outbound Associates?

Outbound Associates are warehouse or logistics professionals responsible for preparing and shipping orders to customers or retail locations. Their tasks typically include picking items, packing products securely, labeling packages, and ensuring shipments meet quality and accuracy standards. Outbound Associates often use scanning equipment and work closely with inventory and shipping teams. This role is essential in maintaining efficient supply chain operations and ensuring timely delivery of products.

What is the difference between Outbound Associate vs Customer Service Representative?

AspectOutbound AssociateCustomer Service Representative
Primary RoleMaking outbound calls to clients or prospects to promote products or servicesHandling inbound customer inquiries and providing support
Work EnvironmentCall centers, sales departmentsCustomer service centers, support desks
Required SkillsCommunication, sales techniques, persistenceCommunication, problem-solving, patience
Common CertificationsNone typically required, sales or communication training beneficialNone typically required, customer service training beneficial

While both roles involve communication with clients, Outbound Associates focus on proactive sales calls, whereas Customer Service Representatives handle inbound inquiries and support. The roles share similar skills but differ in their primary functions and work environments.

What cities are hiring for Outbound Associate jobs? Cities with the most Outbound Associate job openings:
What are the most commonly searched types of Outbound jobs? The most popular types of Outbound jobs are:
What states have the most Outbound Associate jobs? States with the most job openings for Outbound Associate jobs include:
Outbound Associate jobs near you
DC Materials Handler - Outbound

DC Materials Handler - Outbound

O'Reilly Auto Parts

Brownsburg, IN • On-site

$16.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

O'Reilly Auto Parts rating

5.3

Company rating: 5.3 out of 10

Based on 1,823 frontline employees who took The Breakroom Quiz

537th of 713 rated retailers

Job description

Warehouse Outbound Associate

Perform one or more DC outbound functions such as loading, picking, or packing orders for shipment. Perform all tasks according to the proper method for the DC-WMS or paper.

Essential Job Functions

  • Locate and pull merchandise by matching item codes and numbers on the pick ticket against part number on the merchandise. Place merchandise in tote or stage bulk items in the appropriate area. When the order is completed, mark the tote by customer number and send down the conveyor.
  • Make sure all totes are labeled for the correct store and do not exceed 60 lbs.
  • Maintain DC standards for both accuracy and productivity when picking orders.
  • Consolidate and pack all stock order merchandise quickly and accurately so the order can be checked in efficiently by the customer.
  • Itemize all products not shipped in totes on the freight bill as soon as they are received. Make sure all freight bills are dated with the correct route and totaled at the day's end including hazardous material.
  • Operate handheld computers (RF units) and/or voice picking equipment at WMS DCs.
  • Check items off of the freight bill as they are loaded, making sure the number and types of items loaded match the freight bill total.
  • Load trucks quickly and accurately. Tie and secure freight as it is loaded onto the truck.
  • Keep picking zones supplied with totes as needed, and repair totes as needed.
  • Start printers as necessary and sort tickets and labels by zone.
  • Operate equipment for any outbound functions.
  • Keep the work area neat and clean, dispose of cardboard and trash properly.
  • Team members with experience may be designated as trainers. As a trainer, take ownership of the DC target training program ensuring that all training is conducted according to schedule, and that all documentation is complete. Explain specific job duties and functions to help ensure the success of new team members, as well as to convey any departmental or procedural changes to existing team members.
  • Maintain safety standards while operating and identify unsafe practices and situations.
  • All other duties as assigned.

Skills/Education/Experience

Required:

Strong interpersonal, written and verbal communication skills

Ability to read and match numbers and letters quickly and accurately

Strong mathematical skills

Desired:

High school diploma or equivalent (GED)

Previous work experience in a similar warehouse environment

Fluency in multiple languages (Spanish is highly desired)

O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

  • Competitive Wages & Paid Time Off
  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One
  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
  • Team Member Health/Wellbeing Programs
  • Tuition Educational Assistance Programs
  • Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option, and provide your requested accommodation, and position details.

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