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Outbound Associate Jobs in Illinois (NOW HIRING)

1ST SHIFT OUTBOUND ASSOCIATE Smalley LZ - Lake Zurich, IL Overview Salary Range $21.00 - $24.00 Hourly Position Type Full Time Job Shift 1st shift Category Distribution - Shipping Description Smalley ...

As an Outbound Warehouse Associate, you will be responsible for ensuring orders are fulfilled promptly and accurately. You will operate with a safety-first mindset to pull orders, audit parts, and ...

An Associates or Bachelor's Degree, preferred but not required Duties include, but are not limited to: * Oversee outbound operations within a 50-door, cross-dock freight facility for your designated ...

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Outbound Associate information

What is an outbound associate?

Outbound Associates are warehouse or logistics professionals responsible for preparing and shipping orders to customers or retail locations. Their tasks typically include picking items, packing products securely, labeling packages, and ensuring shipments meet quality and accuracy standards. Outbound Associates often use scanning equipment and work closely with inventory and shipping teams. This role is essential in maintaining efficient supply chain operations and ensuring timely delivery of products.

What are the key skills and qualifications needed to thrive as an outbound associate?

To thrive as an Outbound Associate, you need strong organizational skills, attention to detail, and experience in inventory management or warehouse operations, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and shipping software is typically required. Reliability, teamwork, and effective communication are valuable soft skills that enhance performance in this role. These skills ensure efficient order processing, accurate shipments, and smooth coordination within fast-paced distribution environments.

What are some common challenges outbound associates face and how can they be addressed?

Outbound Associates often encounter challenges such as meeting strict shipping deadlines, accurately processing high volumes of orders, and maintaining organization in a fast-paced warehouse environment. To overcome these, it's important to develop strong time management skills, attention to detail, and effective communication with team members and supervisors. Many companies provide on-the-job training and utilize technology such as barcode scanners and inventory management systems to help associates work efficiently and reduce errors.

What is the difference between Outbound Associate vs Customer Service Representative?

AspectOutbound AssociateCustomer Service Representative
Primary RoleMaking outbound calls to clients or prospects to promote products or servicesHandling inbound customer inquiries and providing support
Work EnvironmentCall centers, sales departmentsCustomer service centers, support desks
Required SkillsCommunication, sales techniques, persistenceCommunication, problem-solving, patience
Common CertificationsNone typically required, sales or communication training beneficialNone typically required, customer service training beneficial

While both roles involve communication with clients, Outbound Associates focus on proactive sales calls, whereas Customer Service Representatives handle inbound inquiries and support. The roles share similar skills but differ in their primary functions and work environments.

What are the most commonly searched types of Outbound jobs in Illinois?

The most popular types of Outbound jobs in Illinois are:

What cities in Illinois are hiring for Outbound Associate jobs?

Cities in Illinois with the most Outbound Associate job openings:

1ST SHIFT OUTBOUND ASSOCIATE

Lake Zurich, IL โ€ข On-site

$21 - $24/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

1ST SHIFT OUTBOUND ASSOCIATE

Smalley LZ - Lake Zurich, IL

Overview

Salary Range $21.00 - $24.00 Hourly Position Type Full Time Job Shift 1st shift Category Distribution - Shipping

Description

Smalley is the global manufacturing leader of precision metal formed products โ€“ known for our Spiroloxยฎ retaining rings and Crest-to-Crestยฎ wave springs. Our success is propelled by our inventive spirit, devoted team members, extensive engineering proficiency, and technical ability, cultivated by over 100 years of manufacturing excellence. We supply to industries including aerospace, automotive, medical, energy, robotics and industrial machinery โ€“ supporting over 70% of the Fortune 500 global manufacturers. We are proud of our commitment to delivering innovative, high-quality products, relentless pursuit of improvement, and unwavering dedication to providing excellent service to our valued customers.

At Smalley, we take pride in cultivating an inclusive work environment that values creativity, collaboration and diversity. We believe in our associates' unique perspectives that they bring to every challenge, which is why we will empower you to push the boundaries of what is possible. We are committed to nurturing an enjoyable work atmosphere demonstrated through activities such as Spirit Days, Cancer Awareness events, Health and Wellness activities, and fun sports opportunities to play in basketball, bags, and ping pong tournaments!

We Offer

  • Competitive compensation and benefits package as well as: Medical, Dental, Vision, 401k match, Life insurance, Tuition Reimbursement, PTO, and more!
  • Opportunities for career advancement and professional growth
  • Ongoing learning and training and development opportunities
  • Company and department led team-building activities and events

Responsibilities

  • Operates industrial trucks including sit-down/stand-up and reach forklifts to move outgoing orders.
  • Moves materials to and from shipping/distribution areas and loading/receiving docks as required.
  • Follow safe driving practices while operating material handling equipment.
  • Loads and unloads materials from trucks efficiently and securely.
  • Works closely with other departments, such as shipping, receiving and inventory to coordinate outbound shipments based on business needs.
  • Assist team members in high volume situations to ensure efficient loading and dock operations.
  • Oversees that completed orders are properly prepared, secured and labeled according to customer requirements and shipping regulations
  • Inspects and reports any damage or non-compliant packaging to the Outbound Lead before loading
Qualifications
  • Organizes and stages outgoing shipments efficiently based on priority and scheduled pick-up times.
  • Maintains a well-organized loading dock to ensure a smooth workflow and prevent congestion
  • Pass required exam of basic math and English.
  • Ability to prioritize and distribute work out accordingly.
  • Communication skills a must. Both through email and face to face.

Apply today and discover the opportunities that await you!

A reasonable estimate of the hourly rate for this role is $21.00 - $24.00 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. This role is bonus/and or incentive eligible.

EEO/Affirmative Action Smalley is an equal opportunity employer and believes in equal opportunity for all employees and applicants. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training, and other personnel actions involving persons in all job titles and shall occur without regard to race, color, religion, sex, pregnancy (including childbirth and related conditions), age, national origin, disability, genetic information, veteran or military status, sexual orientation, gender identity, creed, ancestry, marital status, or any other legally protected class as recognized by applicable law.

You may be eligible for the following competitive benefits: medical, dental vision, life, accident & disability, parental leave, tuition reimbursement, employee assistance program, paid holidays, paid time off and 401(k).