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Order Entry Assistant Jobs in Wisconsin (NOW HIRING)

ND Pacaging

Customer Service Representative

Sturtevant, WI · On-site

$15.50 - $21/hr

Generate order acknowledgments, packing lists, and standard shipping documents. * Assist senior CSRs and the CS Manager with data entry, filing, and administrative support tasks. * Learn and follow ...

ND Paper

Customer Service Representative

Sturtevant, WI · On-site

$15.50 - $21/hr

Generate order acknowledgments, packing lists, and standard shipping documents. * Assist senior CSRs and the CS Manager with data entry, filing, and administrative support tasks. * Learn and follow ...

Hughes Recruiting

Data Entry Clerk

Monticello, WI · On-site

$16/hr

Compile information required to complete order processing. * Review daily paperwork to ensure ... Learn and follow procedures related to production documentation. * Assist with weighing and issuing ...

Royal Recognition

Be Seen First

Administrative Assistant

Muskego, WI · On-site

$17 - $22.75/hr

... Assistant to join our growing team. www.royalrec.com Our talented staff delivers outstanding ... relations, order entry, developing and maintaining organized files, answering phone calls and ...

Bliffert Lumber

Inside Sales Associate

Milwaukee, WI

$21 - $25/hr

You will utilize your product knowledge and sales techniques to assist customers with product selection, manage the order entry process, and collaborate with the broader sales team to meet customer ...

RSS Talent Partners

Data Entry-Clerical

Sparta, WI · On-site

$20/hr

Data Entry Clerk/Shipping & Receiving Location: Sparta, WI Pay: $20.00 per hour Schedule: Monday ... Communicate with warehouse staff to support timely order processing * Assist with daily shipping ...

Stoughton Trailers

Coord - Fleet

Stoughton, WI

Perform audits of equipment * Assist in cost reduction efforts for the fleet * Utilize various computer software for Purchase order entry, service ticket management, Forklift utilization, etc ...

Smurfit Westrock

Sr. Asst. Customer Service

Milwaukee, WI · On-site

$19 - $26/hr

Perform data entry functions for order entry and other tasks * Complete reports as needed * Actively participate in appropriate project teams for operational and system improvement * Other duties as ...

New

GI Associates LLC

Medical Assistant

Wauwatosa, WI · On-site

$17.25 - $22/hr

The Medical Assistant maintains and manages our GI Practice's in a strong team environment and ... Completes ongoing training through an approved program for order entry * All other duties as ...

Stoughton Trailers

Coord - Fleet

Stoughton, WI · On-site

Perform audits of equipment * Assist in cost reduction efforts for the fleet * Utilize various computer software for Purchase order entry, service ticket management, Forklift utilization, etc ...

GI Associates LLC

Medical Assistant

Kenosha, WI · On-site

$17.25 - $22.25/hr

The Medical Assistant maintains and manages our GI Practice's in a strong team environment and ... Completes ongoing training through an approved program for order entry * All other duties as ...

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All JobsOrder Entry JobsOrder Entry Assistant JobsOrder Entry Assistant Jobs in Wisconsin

Order Entry Assistant information

What are some common challenges faced by order entry assistants, and how can they be effectively managed?

Order Entry Assistants often encounter challenges such as managing a high volume of orders during peak periods, ensuring accuracy under tight deadlines, and communicating effectively with multiple departments. Staying organized, double-checking data, and utilizing order management software can help minimize errors and streamline workflow. Regular communication with sales, warehouse, and customer service teams also supports smooth order processing and helps resolve issues quickly.

What does an order entry assistant do?

An Order Entry Assistant is responsible for processing and entering customer orders into a company's system, ensuring that all information is accurate and up to date. They often communicate with customers or sales teams to clarify order details, resolve discrepancies, and track the status of orders. Additionally, they may coordinate with other departments like shipping and inventory to ensure timely fulfillment of orders. Strong attention to detail, organizational skills, and proficiency with computer systems are important in this role.

What is the difference between Order Entry Assistant vs Data Entry Clerk?

AspectOrder Entry AssistantData Entry Clerk
Required CredentialsHigh school diploma; basic computer skillsHigh school diploma; proficiency in data management software
Work EnvironmentOffice setting, customer service interactionsOffice or remote, focused on data input
Employer & Industry UsageRetail, manufacturing, healthcareVarious industries including finance, healthcare, admin
Common Search & ComparisonOrder processing, customer ordersData management, record keeping

While both roles involve data handling, an Order Entry Assistant primarily focuses on processing customer orders and supporting sales functions, often interacting with clients. A Data Entry Clerk concentrates on inputting and maintaining data accuracy across various systems. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What are the key skills and qualifications needed to thrive as an order entry assistant?

To thrive as an Order Entry Assistant, you need strong attention to detail, organizational skills, and basic data entry experience, often supported by a high school diploma or equivalent. Familiarity with order management systems, ERP software, and Microsoft Office Suite is typically required. Effective communication, time management, and problem-solving abilities help individuals excel in this role. These skills are crucial for ensuring accurate and timely order processing, minimizing errors, and supporting smooth business operations.

What are the most commonly searched types of Order Entry jobs in Wisconsin?

The most popular types of Order Entry jobs in Wisconsin are:

What are popular job titles related to Order Entry Assistant jobs in Wisconsin?

For Order Entry Assistant jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Order Entry Assistant jobs in Wisconsin look for?

The top searched job categories for Order Entry Assistant jobs in Wisconsin are:

What cities in Wisconsin are hiring for Order Entry Assistant jobs?

Cities in Wisconsin with the most Order Entry Assistant job openings:

Order Entry Assistant jobs near you

Customer Service Representative

ND Pacaging

Sturtevant, WI • On-site

$15.50 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Job Title: Customer Service Representative
Department: Customer Service
Reports to: Customer Service Manager
Location: Sturtevant, WI
Position Summary
The Customer Service Representative I serves as the first point of contact for new and existing customers of the corrugated packaging plant. This entry-level role is responsible for accurately entering orders, responding to routine inquiries, and supporting the order-to-ship process under the guidance of senior CS staff and the scheduling team.
About Us
ND Paper is a leading manufacturer of high-quality pulp, paper, and packaging products in the United States, generating over half a billion dollars in annual sales. As a wholly owned subsidiary of Nine Dragons Paper (Holdings) Limited - the largest containerboard producer in the world - ND Paper is part of a global network committed to excellence and innovation. With two integrated pulp and paper mills in Rumford, Maine and Biron, Wisconsin, a packaging plant in Sturtevant, Wisconsin, and two sheeting facilities in Langhorne, Pennsylvania and Fairmont, West Virginia, the ND Paper family produces nearly one million tons of products annually. Our 1,100 dedicated employees are the heart of our operations, and we are committed to fostering positive work environments where individuals can advance and thrive. At ND Paper, we are investing in our future, and that starts with our staff.
Key Responsibilities & Expected Results:
  • Enter and confirm customer orders accurately into the ERP/order management system.
  • Respond to inbound customer inquiries via phone and email regarding order status, shipping dates, and standard product specifications.
  • Coordinate with scheduling and production on routine order status updates; escalate delays per department protocol.
  • Maintain and update customer account records, contact information, and order history files.
  • Generate order acknowledgments, packing lists, and standard shipping documents.
  • Assist senior CSRs and the CS Manager with data entry, filing, and administrative support tasks.
  • Learn and follow established SOPs for order entry, change orders, and customer communication standards.
  • Support the Sales team by preparing basic quotes for standard SKUs under supervision.
Key Performance Indicators (KPI's)
  • Order Entry Accuracy: Maintain at least 99% accuracy in customer order entry.
  • Customer Response Time: Respond to customer phone and email inquiries within 4 business hours.
  • On-Time Order Processing: Process and confirm customer orders within the same business day whenever possible.
  • Customer Satisfaction: Achieve a customer satisfaction (CSAT) score of 90% or higher based on customer feedback.
  • Documentation Accuracy: Ensure customer account records and order information are updated accurately and promptly.
Qualifications and Skills
Education and Experience
  • High school diploma or GED required; associate's degree or some college coursework preferred.
  • 0-2 years of experience in customer service, order management, or administrative support.
  • Proficiency in Microsoft Office (Excel, Outlook, Word); ERP or order entry system experience is a plus.
  • Clear verbal and written communication skills.
  • Strong attention to detail and ability to manage multiple tasks in a fast-paced manufacturing environment.
  • Team-oriented with a willingness to learn production and packaging basics.
Core Competencies
  • Customer Service Orientation - Delivers courteous, professional, and responsive service while building positive customer relationships.
  • Attention to Detail - Accurately processes customer orders, maintains records, and ensures data integrity.
  • Communication & Collaboration - Communicates effectively with customers and works closely with sales, scheduling, and production teams to support the order-to-ship process.
Success Profile
  • Accurately processes customer orders and maintains detailed customer records with minimal errors.
  • Provides timely, professional, and courteous service by responding promptly to customer inquiries and resolving routine issues.
  • Communicates effectively and collaborates with Sales, Production, and Scheduling to ensure smooth order fulfillment and on-time delivery.
  • Demonstrates strong attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced environment.
  • Learns company products, ERP systems, and standard operating procedures quickly while consistently following established processes.
  • Takes initiative, maintains a positive attitude, and contributes to a team-oriented, customer-focused work environment.
Working Conditions
  • Onsite (Office)
Attributes for Success
  • Hard work - tackle each task with determination, passion and creativity; the willingness to put in whatever effort is required to successfully complete the job at hand.
  • Pursuit of Excellence - strive to consistently exceed expectations in our day-to-day work and outperform our competitors in the marketplace, regarding work and company achievements as a collaborative goal with the desire to go above and beyond.
  • Integrity - treat the company and teammates with upmost respect, operating on strong moral codes to drive company values and culture.
  • Sense of Urgency - drive forward each day with speed, agility, and flexibility to capture unrealized opportunities and avoid potential risks for the business.
  • Entrepreneurial Spirit - act like an owner, challenging the status quo, asking the right questions, and actively seeking ways to innovate and improve.
  • Adaptability - be fluid with ND Paper's continuous evolution while driving change in a fast-paced environment, equipped with the ability to acclimate quickly.
  • Servant Leadership - set an example by implementing meaningful leadership with heart, empathy, foresight and stewardship.
ND Paper Benefits
We offer a comprehensive benefits package that includes:
  • Medical, dental, and vision insurance as well as voluntary benefits such as accident insurance, hospital indemnity, and critical illness for you and your family.
  • Financial protection benefits, including life insurance, disability insurance, and business travel accident insurance.
  • Tax advantaged accounts such as Healthcare and Dependent Care Flexible Spending Account (FSA).
  • Paid holidays, personal days, and vacation days to support work-life balance.
  • A 401K retirement plan with a company match and annual fixed contribution
  • Wellness programs with incentives and an on-site clinic available at our Rumford and Biron location.

Enjoy competitive salaries, comprehensive health benefits, and paid time off. Discover more about our benefits and how we support our team by visiting 2026 Benefits. Come be a part of our team and grow with us!
Apply
Please submit your resume, and salary requirements to https://us.ndpaper.com/careers
No unsolicited resumes - ND Paper does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume you submit to us will immediately become the property of ND Paper. If you would like to become a recruiter for ND Paper, please contact us and we will agree in writing to terms and the specific job roles for which you are authorized to recruit.

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