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Operations Support Specialist Jobs in Quebec (NOW HIRING)

Commercial Operations Manager This job posting is also available in French under the title ... Supports basic technical support cases. * Identifies technical problems and analyzes them through ...

Coordinate and liaise with internal departments (engineering, procurement, sales, operations, legal ... These tools are used solely to support and enhance decision-making; final hiring decisions are made ...

Bring your energy to Aggreko as Product Specialist - HV Power. You'll play a key role in developing ... Work closely with Product Management, Engineering, Operations and Technical Support teams to ...

Support aux operations - Mode et Montres et Fine Joaillerie Lieu de travail : CHANEL - Candiac, QC Responsable : Cheffe aux Operations Mode Contrat : Temporaire (Contrat jusqu'en fin-fevrier 2027), a ...

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Operations Support Specialist information

See Quebec salary details

$11

$19

$29

How much do operations support specialist jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for operations support specialist in Quebec is $19.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.12 per hour, depending on experience, location, and employer.

What is an operations support specialist?

Operations Support Specialists are professionals who assist organizations by ensuring that daily operations run smoothly and efficiently. They handle a variety of administrative, logistical, and technical tasks, such as managing data, coordinating between departments, and troubleshooting process issues. Their work supports other teams and helps maintain workflow, allowing the organization to meet its objectives more effectively. Operations Support Specialists often work in industries like finance, healthcare, logistics, and technology, adapting their skills to the specific needs of their company.

What are the key skills and qualifications needed to thrive as an operations support specialist?

To thrive as an Operations Support Specialist, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with ERP systems, data analysis tools, and proficiency in Microsoft Office Suite are typically required, and certifications like Six Sigma can be advantageous. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to operational challenges. These skills ensure smooth daily operations, efficient process management, and effective support for organizational objectives.

How does an operations support specialist typically collaborate with other departments within an organization?

Operations Support Specialists often serve as a crucial link between various departments such as customer service, logistics, IT, and management. They coordinate workflows, address process bottlenecks, and ensure that information flows smoothly between teams to maintain efficiency. Regular communication, cross-functional meetings, and shared project management tools are common ways they foster collaboration. This role requires strong interpersonal skills and adaptability, as priorities can shift quickly based on operational needs.

What is the difference between Operations Support Specialist vs Customer Service Representative?

AspectOperations Support SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, supporting internal operationsCall centers, retail, or office settings interacting with customers
Employer & Industry UsageUsed across industries like logistics, telecom, and financeCommon in retail, telecom, and service industries
Common Search & Comparison IntentUnderstanding operational support roles and responsibilitiesCustomer interaction and service skills

The Operations Support Specialist focuses on maintaining internal processes, troubleshooting operational issues, and supporting business functions. In contrast, Customer Service Representatives primarily handle customer inquiries, resolve complaints, and provide product or service information. While both roles require strong communication skills, the Operations Support Specialist typically works behind the scenes to ensure smooth operations, whereas Customer Service Representatives are front-line staff engaging directly with customers.

More about Operations Support Specialist jobs

What job categories do people searching Operations Support Specialist jobs in Quebec look for?

The top searched job categories for Operations Support Specialist jobs in Quebec are:

Infographic showing various Operations Support Specialist job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $41,147 per year, or $19.8 per hour.

Data Caching L3 Support Specialist (Autosys, Linux, Gemfire)

Central Business Solutions, Inc

Montreal, QC • On-site

Full-time

Re-posted 9 days ago


Job description

Title: Data Caching L3 Support Specialist (Autosys, Linux, Gemfire)
Location: Montreal at least 3 days a week.
Type: Contract
Main job responsibilities include:

Level 3 production management of Autosys, Gemfire, and Redis plants. This includes handling escalations from Level 1 and Level 2, incident management, request fulfillment, problem management, and change management.
Deep-diving into complex troubleshooting, implementing changes, and serving as an escalation point for the Level 2 teams.
Improving operational processes and automation by proactively identifying, analyzing, and improving upon existing processes and tools.
Work in a global environment in a team that has members across the globe and provides support 24/7 in a follow the sun manner.
Creating and maintaining best practices / policies and ensuring that they are followed.
Work with External vendors and internal key stake holders to plan and execute changes.
Participate in weekly review meetings and the squads’ agile ceremonies, and actively engage with various engineering teams to review the infrastructure.
Skills Required
Experience with Linux System Administration (preferably Red Hat)
Hands-on data caching support (preferably Gemfire or Redis) experience.
Familiarity with batch scheduling (Autosys preferred)
Familiarity with scripting and orchestration (Perl, Python, Ansible, GitOps)
Experience with monitoring and alerting tools and modern observability concepts and tools.
Excellent written and oral English communication skills. The candidate must be capable of writing documentation, making presentations to an internal audience and interacting positively with upper management, colleagues, and customers.
Independent problem-solving skills, self-motivated, and a mindset for taking ownership.
Knowledge of operational and agile, DevOps, and SRE concepts such as SLA, metrics, toil, SLIs/SLOs, observability, and automated deployment pipielines
A minimum of 3-5 years of infrastructure production support experience, preferably in a regulated environment (e.g. finance IT)
Skills Desired
Public/private Cloud experience
Experience with containerization technologies (Kubernetes/Openshift)
Experience with work management tools such as Jira, ServiceNow, Git
Experience with troubleshooting tools such as TCPdump and Wireshark.
Interest and understanding of emerging IT trends