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Operations Strategy Jobs in Michigan (NOW HIRING)

Key strategic areas of focus include Operational Performance & Excellence, Quality Management Systems, Supply Chain Scheduling Alignment, Total Maintenance Strategy, EHS compliance, and Continuous ...

Key strategic areas of focus include Operational Performance & Excellence, Quality Management Systems, Supply Chain Scheduling Alignment, Total Maintenance Strategy, EHS compliance, and Continuous ...

Support quality initiatives and strategic projects with financial impact analysis * Collaborate on ... Bachelor's degree in Operations Management, Finance, Accounting, Engineering or Business related ...

Provide strategic direction and executive oversight across Manufacturing, Maintenance, Quality ... Manufacturing & Operations Leadership * Ensure safe, efficient, and high-quality manufacturing ...

Provide strategic direction and executive oversight across Manufacturing, Maintenance, Quality ... Manufacturing & Operations Leadership * Ensure safe, efficient, and high‐quality manufacturing ...

Provide strategic direction and executive oversight across Manufacturing, Maintenance, Quality ... Manufacturing & Operations Leadership * Ensure safe, efficient, and highquality manufacturing ...

Responsibilities And Duties: 30% Responsible for execution of major system level strategic and operations project work (system level construction, capital, facilities, process improvement, CARF, etc.

Lead multi-site operations under a cohesive strategic vision. * Develop long-range operational strategies supporting growth, scalability, and financial performance. * Establish standardized ...

Direct Purchasing strategy, supplier management, and cost management initiatives to ensure material availability and team performance. * Manage Warehouse Operations and Receiving for accurate ...

Direct Purchasing strategy, supplier management, and cost management initiatives to ensure material availability and team performance. * Manage Warehouse Operations and Receiving for accurate ...

This position serves as a strategic execution partner for the North America CTO and Executive Vice ... Strong business acumen with ability to connect operational execution to strategic priorities ...

Showing results 41-60

Operations Strategy information

What does an operations strategy do?

An operations strategy defines how a company allocates resources, designs processes, and sets priorities to achieve efficiency, quality, and competitive advantage. It guides decision-making across production, supply chain, and service delivery, often involving tools like process analysis and performance metrics. This strategy aligns operational activities with overall business goals and may require skills in planning, analysis, and continuous improvement.

What is operations strategy?

Operations strategy is the plan that an organization uses to configure its resources and processes to effectively produce goods or deliver services. It aligns the operations function with the overall business strategy, ensuring that the company can meet customer demands efficiently and competitively. This often involves decisions related to production, quality management, supply chain, and resource allocation. Professionals in operations strategy analyze data and trends to optimize performance and drive long-term success for the organization.

Is operations strategy a high paying job?

Operations strategy roles are generally well-compensated, especially at senior levels or in large organizations, with salaries often reflecting experience, industry, and location. Professionals in this field with advanced skills in data analysis, process improvement, and strategic planning tend to earn higher salaries. However, pay can vary widely based on factors such as company size, geographic region, and individual qualifications.

What is the difference between Operations Strategy vs Supply Chain Analyst?

AspectOperations StrategySupply Chain Analyst
Required CredentialsBachelor's in Business, Operations Management, or related field; MBA often preferredBachelor's in Supply Chain, Logistics, Business, or related field; certifications like CSCP beneficial
Work EnvironmentStrategic planning teams, management meetings, cross-department collaborationData analysis, vendor communication, logistics coordination, office setting
Employer & Industry UsageManufacturing, retail, logistics companies focusing on overall operationsSupply chain firms, manufacturing, retail, logistics companies focusing on supply chain processes

Operations Strategy focuses on developing and implementing high-level plans to improve overall operational efficiency and effectiveness. In contrast, Supply Chain Analysts concentrate on analyzing and optimizing supply chain processes to ensure smooth logistics and inventory management. Both roles are essential in operations but differ in scope and focus.

How does an operations strategy professional typically collaborate with cross-functional teams to drive process improvements?

Operations Strategy professionals regularly work alongside departments such as finance, supply chain, marketing, and IT to identify inefficiencies and develop actionable plans for improvement. This collaboration often involves leading workshops, analyzing data with stakeholders, and aligning diverse teams on shared objectives. Effective communication and project management skills are crucial, as these professionals must balance strategic vision with day-to-day operational realities. By fostering strong cross-functional relationships, Operations Strategy professionals ensure that recommended changes are feasible and supported across the organization.

What are the key skills and qualifications needed to thrive in operations strategy, and why are they important?

To excel in Operations Strategy, you need strong analytical abilities, problem-solving skills, and a background in business, engineering, or a related field, often supported by a bachelor’s or master’s degree. Familiarity with data analytics tools, process improvement methodologies (like Six Sigma), and enterprise resource planning (ERP) systems is typically expected. Exceptional communication, leadership, and adaptability help professionals stand out in cross-functional environments. These skills ensure effective operational improvements, strategic decision-making, and the ability to drive organizational growth.
What are popular job titles related to Operations Strategy jobs in Michigan? For Operations Strategy jobs in Michigan, the most frequently searched job titles are:
Infographic showing various Operations Strategy job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution.

Sales Operations Manager

Hastings Mutual Insurance Company

Hastings, MI • On-site, Remote

Full-time

Retirement, PTO

Re-posted 22 days ago


Job description

Lead the systems, analytics, and operational strategies that power future sales growth.
Hastings Insurance is seeking a Sales Operations Manager to help strengthen and modernize the operational foundation of our Property & Casualty sales organization. This highly visible role leads the reporting, analytics, systems, processes, and operational strategies that support our distribution network and future growth initiatives.
Partnering closely with Sales Leadership, Finance, IT, and other business leaders, you'll identify opportunities to improve efficiency, enhance decision-making, strengthen data capabilities, and support innovation across the sales organization. You'll play a key role in shaping how Hastings leverages data, technology, and operational best practices to support agency relationships, business growth, and long-term success.
This role is ideal for a leader who enjoys solving complex operational challenges, improving business processes, leveraging technology, and turning data into actionable insights that drive results.
Location & Schedule:
  • This is a full-time position working Monday through Friday, 8:00 a.m. to 4:30 p.m.
  • The role may be performed onsite at our Hastings, Michigan headquarters or in a hybrid arrangement. We may also consider remote candidates who reside in one of our operating states: Michigan, Ohio, Indiana, Illinois, or Wisconsin.
  • Candidates working remotely should expect periodic travel to Hastings throughout the year for meetings, collaboration, and business needs.
What You'll Do:
  • Partner with Sales Leadership to identify opportunities to improve systems, reporting, operational processes, and overall sales effectiveness.
  • Lead the development and delivery of executive-level dashboards, analytics, and performance reporting that support strategic decision-making.
  • Serve as the primary business owner for CRM platform optimization, workflow improvements, automation initiatives, and user adoption.
  • Shape future data and analytics capabilities that support growth, forecasting, operational efficiency, and informed decision-making.
  • Lead sales performance reporting, including weekly, monthly, quarterly, and annual production summaries, with insights into trends, pipeline activity, retention, hit ratios, and profitability.
  • Ensure consistency in metric definitions and maintain strong data integrity across sales reporting tools and systems.
  • Monitor and analyze the sales department budget, including variance tracking, forecasting, and business performance analysis in partnership with Finance.
  • Provide leadership with actionable recommendations based on internal data, operational insights, and market intelligence.
  • Lead agency data management efforts, including data oversight, cleansing, normalization, and long-term data strategy development.
  • Prepare sales and agency data to support future analytics, automation, and predictive modeling initiatives.
  • Supervise and develop a small team supporting sales operations activities and administrative functions.
  • Oversee operational workflows related to agency data updates, documentation, and contract processing.
  • Promote a culture of accuracy, efficiency, accountability, and continuous improvement.
  • Draft, manage, and maintain agency contracts, licensing records, appointments, compensation structures, and related agreements.
  • Serve as the primary contact for contract-related inquiries and ensure compliance with corporate and regulatory requirements.
  • Maintain accurate and complete documentation of agency relationships and contractual obligations.
  • Conduct market research related to commissions, incentives, agency support models, and competitive positioning.
  • Monitor market trends affecting agency relationships, distribution strategies, retention, and sales performance.
  • Plan and coordinate sales events, agency meetings, advisory councils, and related communications.
  • Collaborate with Training, IT, Data, Finance, and Sales Leadership teams to align systems, reporting, and operational initiatives.
  • Support training and change management efforts related to systems, reporting tools, and operational processes.
  • Participate in continuous improvement initiatives that strengthen sales operations and organizational effectiveness.
Additional Role Highlights:
  • Lead and develop a small team supporting sales operations and administration.
  • Play a central role in shaping future analytics, reporting, and operational capabilities.
  • Partner directly with Sales Leadership and other senior stakeholders on strategic initiatives.
  • Influence agency strategy, compensation models, operational efficiency, and business performance.
  • Blend analytical, operational, technology, and leadership responsibilities in a highly visible role.
  • Help modernize the systems, processes, and tools that support Hastings' sales organization.

What You'll Bring:
  • Bachelor's degree in Business, Marketing, Finance, Data Analytics, or a related field.
  • Five or more years of experience in Property & Casualty insurance, sales operations, distribution operations, business operations, or a related field.
  • Experience leading or supervising operational, analytical, or administrative teams.
  • Experience managing CRM platforms such as Salesforce, Microsoft Dynamics, or similar systems.
  • Strong analytical skills with experience developing reports, dashboards, scorecards, and performance metrics.
  • Experience supporting business process improvement, operational efficiency initiatives, or systems optimization efforts.
  • Experience managing agency contracts, compensation structures, licensing processes, or agency relationships preferred.
  • Advanced Excel skills and experience with Power BI, Tableau, or similar business intelligence tools preferred.
  • Strong understanding of insurance distribution models, agency management, and sales performance metrics.
  • Ability to translate complex data into actionable business insights and recommendations.
  • Excellent communication skills with the ability to influence and collaborate across multiple functions and leadership levels.
  • Strong organization, project management, and problem-solving skills.
  • Adaptability, curiosity, and a continuous improvement mindset.
About Hastings Insurance:
For more than 135 years, Hastings Insurance has helped individuals, families, and businesses protect what matters most. As a trusted partner to independent agents and policyholders, we've earned a reputation for financial strength, exceptional service, and long-term stability, including an A (Excellent) financial strength rating from A.M. Best.
While we're proud of our history, we're equally focused on the future. We're investing in technology, strengthening partnerships with independent agents, and continuously evolving our products and services to meet the changing needs of our customers.
Just as importantly, we're investing in our people. Employees enjoy a collaborative, down-to-earth culture where initiative is valued, growth is encouraged, and good work is recognized. We offer competitive pay and benefits, including a 401(k) with company matching contributions, generous paid time off, tuition and professional development assistance, and company performance-based incentive compensation opportunities.
Our Organizational Commitment:
At Hastings Insurance, we believe our people are our greatest strength. We foster a workplace where employees are treated with respect, supported in their growth, and empowered to contribute. We know that diverse perspectives lead to stronger collaboration, better decisions, and better outcomes for our customers and communities.
We are proud to be an equal opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any legally protected characteristic.
If you require a reasonable accommodation during the application or interview process, please contact our Talent Acquisition team at 800-442-8277.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.