What You'll DoÂ
Strive is seeking a highly motivated, strategic, and detailed-oriented individual for the Sr. Associate, Operations & Strategy. This roleis responsible for supporting the market operations teams through continual process improvement and program management with a focus on scalability and execution. This position reports to the Sr. Director, Market Operations and will partner closely with the Sr. Manager, Market Operations.
The Day to DayÂ
- Supports Market Leaders by successfully navigating a matrixed environment to address operational issues and answer related questions.Â
- Collaborates with multiple internal teams to ensure a cohesive, streamlined approach to market provider and patient engagement activities, including but not limited to:Â
- Initiates and leads coordination efforts around various patient engagement activitiesÂ
- Project manage provider engagement activities, working closely with various internal & external teams to develop strategy and tactically execute.Â
- Conducts strategic analysis to identify potential risks and opportunities related to engagement activities and provides recommendations for improvement.Â
- Effectively pulls in and coordinates multiple internal resources to support engagement initiatives, optimizing efficiency and productivity.Â
- Develops and creates comprehensive slide decks for presentations, conveying complex information clearly and compellingly.Â
- Implements quality improvement initiatives, monitors performance indicators, and ensures adherence to standards and protocols to enhance market outcomes. Â
- Works cross-functionally to help design and implements new standard operational processes and process improvements into the Market, adapting to market-specific factors.Â
- Acts as a resource person to administrative team, department managers, and clinical staff on any issues that may come about including but not limited to: IT issues, patient concerns, general administrative questions.Â
- Creates structure around complex ambiguous problems and translates market needs to leadership.Â
Minimum QualificationsÂ
- Bachelor's degree in business, marketing, or related field.Â
- 2+ years of experience in consulting, business operations, operations, and/or with a high-growth healthcare organization.Â
- Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms.  Â
- Ability to travel and be onsite to meet business needs.Â
Preferred QualificationsÂ
- Experience in provider communications.Â
- Project management experience.Â
- Experience in managing multiple diverse priorities and requirements.Â
- Depth of knowledge of the healthcare sector (renal care experience preferred).Â
- Proficient in PowerPoint, Excel, Word, and Microsoft Applications.Â
About YouÂ
- Proven ability to work with a team and coordinate across many moving functions and workstreams.Â
- Entrepreneurial spirit and comfort in ambiguity; desire to be a self-starter.Â
- Strong interpersonal, cross-functional communication and organizational skills.Â
- Excellent relationship building skills with the ability to influence change.Â
- Excited to work in a fast-paced environment with constant change.Â
- Ability to think across multiple dimensions of a business (Clinical, Technology, Business, Operations).
- Ability to analyze complex situations and provide strategic solutions.Â
Annual Salary Range: $74,000 - $90,000